This rating is based on customer reviews, inventory size, pricing, and service quality
Customer sentiment for NAPA Auto Parts - Brimley in Brimley, MI skews very positive, about 89/100. Shoppers highlight knowledgeable, proactive staff, fair Upper Peninsula pricing, solid inventory, and quick sourcing when something’s missing; several note that finding the right part is easy with counter help. Standout service includes assistance to stranded travelers. Complaints center on incorrect online hours/map pin and limited Saturdays, plus an isolated report of wrong parts and rude response. Little detail on wait times or yard organization.
Map location puts the store at the intersection of M28 and 221. The business is 1.5 miles north of that intersection. The employee are very helpful and prices are reasonable considering the location (Michigan’s Upper Peninsula).
Amazing store owner!!! Broke down on a motorcycle trip and needed a battery. Napa had one in stock and the manager personally drove the battery 30 miles to our location Had further issues and when we got the bike back to his store parts were there to complete the repair and he made any tools I needed available!! I am from Canada so I can’t further patronize his store but I highly recommend anyone with automotive and hardware needs to support this remarkable business. Thank you again Shannon and Rebecca for your remarkable service Harry Thompson Tillsonburg Ontario Canada
