Bailey Park Auto Service in
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Address:1450 Capital Ave NE, Battle Creek, MI, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto repair shop
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Website:
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Zip Code:49017
Working Time and Location
What clients say about Bailey Park Auto Service in Battle Creek (MI)
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Great service. Very efficient and very professional. Very competent; they fix things right.I highly recommend them.
Sep 26, 2025 -
Just left Bailey Park Auto Service after my husband had arranged for my daughter to stop and have her car checked out. Her check engine light was on and the D gear light was flashing. We weren't sure that she should be driving the car at all. Kevin ran diagnostics on it to give us peace of mind that it was ok for her to drive. We're scheduling an appointment there to have the issue taken care of next week. We very much appreciate Kevin's kindness and taking the time out of his very likely busy day to diagnose her car right away and explain what he found, instead of having us wait until we had an appointment. He helped us out and encouraged me to talk with my husband before scheduling, no pressuring. I didn't get the name of the girl in the office, but she was very genuine, friendly and made us feel comfortable and welcomed. Thank you both for the pleasant experience!
Jun 26, 2025 -
This place was recommended to me and I have been so happy with the service and price. The work is outstanding, they take their time with repairs and always make sure to keep in touch with anything they find or what they recommend. No surprises, and I have been very happy. Won’t go anywhere else.
Apr 03, 2025 -
This place never fails to impress . I won't ever take my car anyplace else ..Brian is honest , fast ,fair and the best mechanic/ manager I've met . Very personable to ..they went above and beyond to fix my car in a timely manner and did it for price quoted ..and the receptionist was kind and personable ..also cleanest garage I've ever seen ..
Nov 14, 2024 -
Took my Ford Taurus there twice, they are fast and well priced. Both times had a great experience!
Sep 17, 2024 -
We have taken our vehicles there for many years and always have had fast, friendly, and knowledgeable service. They have occasionally gone above and beyond, fitting us in at unexpected times when we are in dire need. Thank you BP Auto Service.
Aug 02, 2024 -
My husband James took his truck in to get his heat fixed, the actuator doors was clicking. $500 they said it was fixed, it wasn't, paid another $100 for them to say, they can't fix it. THIS PLACE IS A TOTAL RIP OFF! Would not recommend! So a total of $600 for nothing! The first time we brought our truck we said we didn't have heat, and again the second time., so your shop can try to cover their butts all they want, but my husband pointed all of this out to them the first time, they just didn't bother to listen!
Mar 07, 2024 -
Great repair shop! I've been there twice in the last month, and each time I was kept informed, the repairs were great, and the prices were good. The price was several hundred less than the estimate from another shop. I'm completely satisfied.
Sep 13, 2023 -
They tried everything to get the "OEM" belt on but was too short. They even verified all the pulleys were the correct diameter. Didn't charge me but I donated to the office party fund for the effort!
Aug 04, 2023 -
Bailey Park does a fantastic job on our vehicles. My dad trusted them for years so now I do. I do not have to worry about the quality of service or cost. Brian has always been honest and trustworthy (even when it's something you do not want to hear). Baily Park thru the years have worked on many of my vehicles and never had any issues. My husband now uses them over the dealership for his Toyota pick-up truck. We appreciate their fast and friendly service.
Jul 27, 2023 -
As women we are a bit apprehensive to go to auto shops alone… however this place was very different. From the time I set the appointment to when I received my car this place was more than amazing . They are very fair in pricing and service! 10/10 would recommend!
Jun 27, 2023 -
So Ilwe just brought in our 2015 Nissan Pathfinder to have a couple repairs done. We had to have the left rear tail light cover replaced, as well as replacement of both front end sway bar links and replaced the bushings. Let me start with the customer service and the lady running the front desk. She was very polite and kind and very personable. She kept me well informed from the second I walked in, till the second I left. The gentleman who was the shop manager ( I assume) was also very kind and helpful, calling me to keep me updated on the process and progress of the car. As far as the actual work they did, it was 100% accurate and well done and at no point did they try and push any services or products on me. Based solely on my experience, I would highly recommend BAILY Park Auto to anyone who's car is making a strange sound or needs a service done. I couldn't ask for better service or customer service.
Feb 28, 2023 -
I was getting ready to go out of town and my engine light came on. The mechanic took a quick diagnostic and explained thoroughly why it came on. Very professional. In addition he did not charge me even after I offered to pay for his immediate attention.
Jul 28, 2022 -
Should have came here 1st to get my starter replaced instead of paying this ridiculous mobile mechanic instead. Great service got me in way quicker than anybody else in town, had my car fixed and ready to go in less than an hour. I can't recommend these guys more.
Jun 18, 2022 -
Be warned they evidently charge a standard 2.2hrs of labor no matter what. I went in for an 8:00am appointment and was getting my keys at 9:55am. Pretty close I know but the problem is at 9:08 I watch them bleed my brakes. Then at 9:30 put the tires on. This was all they did in the last 47 min but I still got charged for 2.2 hrs. Kelly Miller
Jun 07, 2022 -
They are an amazing, reliable place to buy cars. They are very kind and considerate and they help out everyone specifically to the individuals needs. We found an amazing car. Bought and drove it off the lot that day! Amazing company and highly recommend coming here if you’re looking for an affordable car!
Apr 23, 2022 -
The team is very thorough in evaluating the vehicles and provide a clear meaningful description of the results to help with making my decision to repair. The cost and time has been well worth the wait to ensure my family is safe.
Dec 26, 2021 -
This is a very good place to have your vehicle service work done! I'm very happy with the professionalism and the price of the repair. I would definitely recommend Bailey park auto service to everyone!
Nov 18, 2021 -
Baily Park auto service has provided excellent service for my vehicles for over 20 years. Just recently in June I made the trip from Bellevue, Michigan to La Pine, Oregon. The service team checked out everything on my 1999 Jeep Cherokee before the trip. The trip was good and all I had to do drive and fill with gas. Thank you Brian and Andy and the team for your great service and dedication.
Aug 03, 2021 -
I was visiting from out of town and had a problem with my car. I was referred to them and called and although they didn’t service my type of import, Andy said to come in and he’d look at it for me. He drove my car and diagnosed the problem quickly. I’m grateful for the friendly and professional service I received.
Aug 02, 2021 -
Thank you Bailey Park for fixing my van on a Friday afternoon- close to your closing time. I will never forget the wonderful customer service you provided when you replaced my alternator when I had to drive 3 hours home. Thank you, thank you, thank you!
Jun 11, 2021 -
They saved me wasting money on a transmission. Unfortunately had to scrap the car, but I'm very glad they didn't charge me to diagnose the issue. Better to lose an old car than to spend money to lose an old car. Very honest shop.
Jun 01, 2021 -
Replaced a lot of front end suspension parts myself and took the car in for an alignment. On my drive in the car was still clunking around so I asked the guys at Bailey park auto to check into it. With the alignment they also tightened a few bolts I missed and informed me of another part that needs to be replaced. I couldn’t afford for them to fix the bad sway bar bushing, but I wasn’t charged any extra for the time they spent looking over my car and the alignment was finished in a few hours. They also seemed very understanding of being in the position of having to do your own maintenance. Will absolutely recommend Bailey Park auto
Sep 15, 2020 -
Finding good mechanics can be difficult. Finding good and honest mechanics is even more so. These guys are awesome and do the right thing for their customers! They have earned my future business as a result of my experience with them. Our good old van is on the road and safe for our son to drive. Thanks Andy and Brian, you guys rock!
Aug 29, 2019 -
Good shop, they have always been fair and their work was good. Best to call ahead as they can be busy, you may need an appointment. I have had only one problem, they couldn't/wouldn't do the brakes on our Prius. There are some caveats to doing brakes on a Prius, but took it to another local shop and they had no problems.
Nov 24, 2017 -
I took my car there a few weeks ago for oil change, tires rotten, and brake inspection. They noticed that my passenger wheel bearings were bad. I brought it back and they found the sway bar was bad too. They fixed everything quickly using my warranty. Then this last weekend my car just died. I got it towed to them with a heads up because of the thanksgiving holiday they might not get to it until mid next week. They squeezed it in the next morning. It was my battery. They charged me less than if I went to the auto parts store and bought one myself. Thank you guys so much.
Nov 23, 2017 -
I have been using Bailey Park Automotive for the past 20+ years. Andy, Brian, and his employees are truthful, honest, and do excellent work. I trust them with my life and that of my family. I would strongly recommend them to anyone.
Oct 24, 2016 -
My husband and I have been taking our cars to Bailey Park Auto for 10 years and I would recommend them to anyone. We have been extremely satisfied. They are honest and extremely competent. They always explain the problem very well and keep us informed. They take a lot of the worry out of car maintenance. Thanks Bailey Park!
Jun 28, 2016 -
Had a breakdown of my little SUV (Ford Escape) on I-94 last Friday, on my way back to the Metro Detroit area. I called before having the truck towed and they were waiting for me when I got there. They were short handed on Friday, but still gave me their undivided attention to put my fears to rest. Had no idea why my truck broke down, but they figured it out right away. One of my coils/plugs at blew and they ordered a new one and installed it within an hour! Man, I was so worried, but they were so kind and professional. I would easily take my vehicle from Detroit to Battle Creek for ANY and ALL repairs to Bailey's. They didn't try to take advantage of me or anything. What a relief to find them. I used to live in Battle Creek a couple of years ago, and never knew they were there. So glad I finally found them. People, go here -- you won't regret it :D
Jun 27, 2016 -
Great service, friendly people, and trustworthy. The clutch in my car stopped working and they were able to pinpoint the problem, fix it, and put me back on the road in under two days. It has been a couple weeks since then and everything is still in great shape. Definitely will return to Bailey Park Auto for any future car issues.
Feb 15, 2016
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