Everyone I talked to was very nice. They said 40 minutes and the tow truck was there exactly 40 minutes later!
The only reason I didn't give 5 stars is because I was quoted a price that was not accurate- the lady I spoke with on the phone said she was new and had forgotten to charge for something, which increased my bill by quite a bit.
Every time I've needed a tow truck (which is thankfully only 4 times or so) McClaine's has been the way to go. They are incredible, always helpful, and I truly feel that the drivers go above and beyond. My interactions have been amazing, and I think tow guys are heaven sent angels.
McClaine's was patient to explain everything to me, helped me figure out what I needed to do for insurance, and have been the sweetest and kindest people I have met in Michigan!
They see people during what is a scary time for them and make sure that they are safe.
I will recommend them to anyone who ever needs help if their car is down.
Long story on how after 5 hours AAA's first company failed to perform, however when I insisted on a new dispatch - McClaine's came up. Within 20 minutes, Scott arrived. Plus called to verify before he arrived to insure quality service.
Clone about three more Scotts and you will have a fantastic service.
Thank you Scott for being professional, on time and a crackerjack tow operator.
The driver that drives the pink truck was way beyond awesome and took excellent care of my vehicle during the hookup transportation and unhooking definitely going in as my top 2 favorite wrecker companies that I will highly recommend
They came to my rescue during this cold snap..my only lock on my Dodge Caliber
froze up while I went into Gordon Foods
I handed my key to worker & went in store to grab my groceries & To my amazement the driver side door was open!!
A Big Thank You to operator & worker
Your incredible!
Dispatched a driver to me quickly, and the guy had experience in the trade, he did an awesome job hooking up to my big truck and hauling it where it needed it go, smooth drop off skilled driver wish I remembered his name
They answered the phone promptly.. I was inquiring about a tow from Athens to Battle Creek, Mi. It was a little more than I could afford at that time..
McClains have towed my other vehicles and provided excellent service..
The best!! Our vehicles or small equipment needing to be moved they have always been able to take care of us. Drivers are skilled and safe plus the dispatch gives us realistic pick times so we're not sitting around waiting.
I called for a tow and they were there within 15 minutes, then the driver helped diagnose what was wrong with my car!! For over an hour he helped fix the problem with my car and didn’t even charge for the service! I didn’t get his name but he was at Biggby Coffee in Pennfield at 2:30 PM on Friday 4/21 to tow the Malibu. I will absolutely be using and recommending McClaine’s towing from here on out
I was in a bad situation and they were calm, cool, and professional. Got my problem solved—from phone call to tow back to my house—in about 2 hours. Whomever AAA sent never arrived. I called McClaine’s because I trust this towing company and have had them tow my vehicles multiple times over the years.
My car just had " stopped last week. I had to call for a tow. McClaine's was recommended. The lady answered phone, asked few questions and said perhaps 30 minutes.
He was timely and polite asking me questions about the car... stall out/ just quit.
He backed my car in my driveway without hesitation, next to other vechile.
Thank you McClaine's Towing!
I have had to use mcclaines several times over the last year and they never fail to go out of their way to help me, even when other services would not. They are all so kind, fast, helpful and cheap even. Dustin helped me last time and showed me some tricks to use on my car if in an emergency. LOVE mcclaines and wouldn’t choose anywhere else. 100% recommend.
Dispatcher was very nice. Driver got to me fairly quick and opened my vehicle without any damage. The driver was a really nice guy as well, and I would call them again if needed.
I’m a stickler when it comes to car and ALWAYS hesitant with whomever has to fix and/or tow it. I was very, very pleased with their service. The receptionist of the business was very professional and eased my mind of any worries I was having. I also was notified when my car was dropped off at the place of my choice (through insurance company). Highly recommend.
I had to have my boyfriends truck towed off 94. It was raining and I didn't even have to get out of my car and that was appreciated! He was very professional, quick and did exactly what I asked of him! I will definitely use them again and they will always be the 1st call I make!
I understand that they can be busy, but the phone service was very poor, and I didn’t appreciate being rushed off the phone. I just had a question, and my car shouldn’t have been at there place of business in the FIRST PLACE!!! Please get nicer women. The besides that, the tow truck guy was really nice. So 5 stars to him!
Jan 31, 2019
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McClaine's Towing Service LLC in Battle Creek offers the following services: Towing service. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
McClaine's Towing Service LLC are located in Battle Creek, and the exact address is listed above on this page. Our regular business hours are Open 24 hours, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, McClaine's Towing Service LLC in Battle Creek buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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