I have had nothing but Great...experiences w/ Mike and Abby @ Blough's Auto. My 1st was a Tiguan, which btw was the most reliable vehicle I've ever owned. I now just moved up to an Atlas, which I wanted for years. Mike gave me a great trade in, and made it all happen for me. To sum it up, I would give them 7 stars, out of 5. ?
I have gotten four cars from here, nothing but the best experience. They are very fair with pricing on repairs and maintenance also, especially for such high-quality work. I would recommend to anyone I know
This is place is what is best about small town businesses. They got me in for service within a day of calling, they came in at HALF the service quote from betten, and they were so unbelievably kind and communicative during the whole process. I want to give a special shoutout to Abby because she was the nicest, most helpful person I’ve dealt with in a long time. She went above and beyond for me and I appreciated her so much. I hope they treat her well. I called my dad when I left my appointment and told him Bloughs has won my business for the life of my Volkswagen, and they earned it! Thanks guys!
I have been going to Blough's for a few years now and I have always had a great experience with them. They are incredibly personable and helpful, always going above and beyond to assist with any issues. Their commitment to customer service is outstanding, and I truly appreciate their dedication. Highly recommend!
Another great experience with Blough Automotive. I cannot recommend them enough. The staff, including the owner, are wonderfully friendly and service is outstanding. They had my brakes down in less time than estimated and for a very fair price. Plus they threw in replacing my headlight bulb for free…which I sale to have replaced after arriving for my scheduled brakes. So pleasant and reliable!
If you are looking to buy a car I highly recommend buying from here! I had the best customer experience ever and you can tell they truly care about their customers. If I could leave a million stars I would!
This place is amazing. Great people, great service, and knowledge about what they do. Cannot recommend more. I’ve bought a car from them and have not once regretted it. Great place.
Best place ever to by a Volkswagen! Mike and Loren are great honest guys. You will get a very good quality vehicle if you shop there. Family member bought a 2012 with 57,000 miles now has 101,000 nothing but maintenence and tires still going great.
Do not bring your car here. I first brought my car in for burning oil July 25. I was told it was the turbo. I made an appointment to get it fixed and dropped it off the whole week of August 7th. On Thursday of that week I still had not heard if it was done or any updates on my car so I called. I was told “oh it’s been done”. No one called me to tell me it was done . They ended up just doing an oil change, cleaning a sensor (never told me which one) and replacing a timing belt or switch. I can’t remember which one and the only thing listed on my statement from that visit was oil change for 445 dollars. Two weeks later my EPC light started coming on so I brought it in again and was told the only codes that kept coming up were non urgent and the most urgent thing was to get my key ignition cleaned because it was sticking. I was not having any issues with it and other places never mentioned it either. My biggest concern was my EPC light and they said that was not an issue. So I made an appointment to get my ignition cleaned.At this visit I was told the knock sensor is bad and it’s super urgent to be done as well as a rear wheel bearing. I make an appointment to get my knock sensor and wheel bearing taken care of. And let them know my car is still eating oil.They had my car the whole day and call me at 3:30 to let me know they couldn’t do the knock sensor cause they thought I had a 2.0 engine instead of 1.8. And I all the sudden need a new engine now because they finally found the oil leak that I’ve brought my car in for about 5 times now. At this point I asked if they could still just do the wheel bearing since they didn’t have the sensor. I went to go pick it up at 5 and nothing had been done on my car not even the wheel bearing and took them 15 minutes to even find my keys. Needless to say I’m taking it somewhere else for a 2nd opinion and to double check their work because I do not trust a word they were telling me.
Hands down these are the nicest people we have dealt with at any dealership. Our son bought a VW CC from a private owner who basically sold him an unsafe vehicle to drive. It had been in a terrible accident and none of this revealed to us before the purchase. Mike took the time to look at this vehicle and said let us know the issues at hand. He bought the vehicle from us for parts only so my son could recoup some of his graduation money. I would totally recommend this company to anyone looking for repairs or buying a new car. Thank you so much for all that you have helped us with.
Recently had them diagnose and fix a problem with my airbag on my 2003 VW new beetle. Friendly and flawless service. Will be returning should something else come up.
I can’t say enough good things about Blough! I’ve purchased two vehicles from them and they have stood behind them each time. They go so far and above what is expected with regard to after sales service. Honest, trustworthy and just good people all around!
Another great experience at Blough Automotive. Just had my oil changed on my Jetta, and since it was the first change it was free! Such a nice bonus. Love my Jetta, Blough's are so easy to work with, honest, hard working, and very knowledgable. We have 3 vehicles purchased from Blough's, it will be the only place we go.
Great guy, took care of my mother on a vehicle.. haven't seen her smile this big in YEARS! THANKS BLOUGH AUTOMOTIVE! I have never heard a bad thing about this man or his business.. knows his VWs ?
I purchased a car a few months ago from Mike. He was very helpful and up front about what they are selling. My next vehicle will definitely come from them.
