Way over priced.. i paid $350 for the things i needed but also went to wellers after for price difference and everything i needed was only $245 .. so $105 difference that's wild.. you guys need to adjust your prices for sure.. hood at wellers is $54 hood from you guys is $81 that's a big difference
I have been trying to get them to pick up a vehicle for 3 days in a row now. It keeps getting scheduled for a 2 hr window. No one calls or shows up. Anytime I call, I reach a call center where they all say the same thing and are unable to help in any way other than rescheduling. They claim they have no direct number to the wayland location in michigan. I've wasted 6 hours between 3 days waiting for them to arrive or at the very least call and say they cant make it.
I'm to the point where I think I need to drive to the brick and mortar building to speak to someone.
Better off going to buy brand new the prices here once you pay for gas to drive there then pull the part your self If I was charging someone to pull parts then they had to pay these prices he would be able to buy parts cheaper brand new or go to weller or Lucky's half the cost
They way over charge on their prices. Look online or eBay before buying anything used they over charge at least $50 for use stuff you have to pick yourself. I ran into multiple things that they way over charge and told the cashier he charge me more than when it was use and gave me an attitude when I said I’m returning it. This place is trash if you don’t believe look up the stuff yourself!!! I showed one example in the pictures I attached. They Charge $169 for a seat belt you have to go pick yourself and you can get the same one for $66 on eBay.
The yard is a mixed up mess. Higher prices and lower selection..
The trip to GR is definitely worth it.
Update 2025. Even if I found the part I needed there's puddles under almost every truck. Huge ruts from the loader tires. People started building bridges out of car parts.
Would give zero stars if possible. Sold me broken parts and refused to honor warranty. Staff tries to intimidate, to get you leave. Will never return and will never recommend.
Cars that state they have in yard and on web site ate nor available for you to get your part. Entry fee not refunded. I think ot was there mistake nor mine so or should have I drove over two hours to get there.
Called someone told me 5pm was closing. Arrived at 432pm and staff was very unprofessional rude and ignorant. Asked if I knew how to read and wouldn't let me in.
March 1, 2025
I went there Saturday morning was cold and windy day. I asked up front if he can looked up for 2006 Honda civic bumper and he pull up on computer 2 available in junkyard. 1 black and 1 white lot 48 and 52. I looked around at less 30 minutes and found the car but someone else already stripped and bought. I told the guys work inside they she update their inventory because both car had nothing on it. I asked if they can refund $admission but reply, "no" the point was wasted time out there looking, they could have told me upfront not available. I hope this review help other before go there.
Loved the experience overall. Staff was very friendly and liked to joke a bit too, making it a friendly atmosphere. The inventory is huge and lots of parts to pick. I did end up picking a part that differed slightly for what fitted my car, but the staff helped me out and together we made it right. Will definitely return for future projects!
Prices on E-Bay new OEM parts are cheaper and have a year warranty, and no core charges on a plastic taillights. That’s just how this places pads there bottom line money revenue. They know you will never come back and waste more of your time and gas coming back to get your $3-7 “core charge” total scam place. I only buy from here if the part is not available new or cannot be found on Car-part.com used. They cannot use plastic parts for any kind of recycling. LKQ sends it straight to the landfills. Paying for a warranty is a scam like for a taillight or seat. They add it on at checkout hoping you will no decline it or see it added for another “fee.” Scam scam scam!
Terrible staff. Walked out with a driveshaft and two broken pieces of grille trim. One they gave me for free (which was nice, but would've paid like $10 for both). My total was about $120 and I was thinking they charged me a lot for the driveshaft. Turns out they charged me $38 for a broken piece of grille trim. When I walked back in after looking at my receipt, they said "sorry.. No returns since you didn't get the warranty". What a lousy place
Poor customer service, one of the workers a women was yelling, cussing and threw a credit card matching across the counter at a customer due to him taking it card out too soon after he heard a beep, other worker think his name was Austin was very rude to his customer and told him to just pick a wheelbarrow so he knew what number he had. Mine worked was very short, rude, when asked if he could help unload because I was another told we had to self unload he got an attitude and said that he will come out and help...very very poor customer service and will not be going back again
Place is a joke. Went and pulled all my own parts and the price was so high so I went and looked how much headlights and etc.. were online new and they were $10 to $15 cheaper for brand new and I didn’t have to put in the work of pulling my own stuff. Went in and immediately returned it and they guy at the register had an attitude with me because I showed him it was cheaper online brand new. I’ll never go there again big scam!!! Look on eBay or Amazon make sure it’s not cheaper before you spend hours at a junkyard pulling parts and paying more for it!!
I used to love going to LKQ for parts a couple years ago. Their prices were in check. They also used to have half off days and 40% off days. Since then, their prices have risen to the point of not being affordable. They have also added fees that just push the out the door cost too high. I really hope they can start charging realistic prices again.
Everything was as expected except the prices are dramatically higher than I remember. An 18" Aluminum wheel with a tire on it totaled $135. That did include a $35 core charge. Hopefully I can find a junk aluminum rim laying around somewhere to get that back. They also charged a $5 environmental fee. I'm not sure if that has something to do with the tire disposal, if so, that doesn't make sense because the tire was good and I didn't bring a core with a junk tire on it.
This place is a joke I looked online to make sure they had the parts i was looking for before i made the 2hr drive each way. I get there and spend an hr walking around just to see they don't have the bumper that I drove 2 hrs to get
They did have the tail light I needed online it says $28 when the guy rings it up its $58 i can buy a brand new 1 for $45 and all the guy can say is bet every time I ask him anything or say anything all that's coming out of his mouth is bet bet what a complete waste of my day day
I’m amazed. I came here 2/12/22, looking for a fuel filler door for my f150, and a center console for a 2002 subaru outback legacy. I came in to check out and the guy told me to “have a good day” and said I didn’t need to pay for the stuff. Thank you so much to whoever that was, as it saved me a good amount of money. Place was pretty well organized, had a huge selection. Was a little bit messy in parts but that’s because I came by around 3pm on a friday. I’d reccomend some good rubber boots if you visit after it rains, too.
I never thought a Junk Yard would be fun. I've pulled parts from here and learned a lot about cars, also saved a ton of money getting my own parts, I also sold a totaled car to LKQ, both where a great experience. You have to remember when you go, its a salvage yard not the Ritz Carlton. Staff has always been really nice to me.
My very first encounter was over the phone. I had to slow the conversation down with the person taking my call. It was a young lady who tried to rush me off the phone, and seemed almost frustrated that i was asking questions; even after i told her it was my first time engaging LKQ. When I got off the phone, i was more confused than when i started. My son and i drove 20 minutes to check the place out. When i walked in, there were two guys at the front desk area. I had to engage them for help. We were not even acknowledged when we walked in. One of the guys didn't even look up. He was staring at his screen. The guy who did talk to us never smiled and seemed like it was a task to answer some basic questions. We were charged an admission fee with the blind hope of finding the parts we were looking for. When i entered the yard, the vehicles are all in a row (nice), but trashed. The worst part was the customer service. As i reentered the front office from the yard, the guys just looked at me as i walked out the front door; almost as if i was trespassing... after i paid. They said nothing...not "have a good day," or bye...nothing! What a bad and terrible experience.
Staff was fun to deal with. Process was handled quickly and easy to understand. Sold my daughter's 2001 Olds Alero car to them and got top dollar. Car had a blown head gasket.
Best you-pick place I've been to. Nice, helpful staff. Gave me a printout listing all the cars I was looking for and their locations on the lot. All car rows are neat, organized, and marked. Got the parts i needed quickly and easily! I'll definitely be going back
I have no complaints. $3 entry fee is reasonable, prices are reasonable, lot is large with a variety of vehicles. The guys are laid back. Just wear boots when you go if it has rained recently. Don't walk in with the expectation of them having what you're looking for or you may walk out disappointed. Nearly every time I'm there I find something I forgot I needed - even if I walk out without what I was there for in the first place.
