Great service, we were driving north on small vacation when car just stopped running , the police called for a tow and an extremely polite and hard working young man from Arnie's showed up and towed us to Wagner Kia in schrewsbury. This was last Monday2/19/24 at sometime around1:30-2:30pm. I wish i could remember his name he was exceptionally nice and very helpful, Thank you for your help
Excellent service. I called today because a lady locked her keys in her car with her baby in it. They came immediately to unlock the vehicle. They did not charge her, which I thought was wonderful. ☺️ I think the guys name was Ruben. Thank you for your service kind gentleman!
My wife had a rental car that was towed well she was In Hospital I was not in the rental agreement so I couldn't pick the car up or access anything inside it when the rental company picked the car up I had all my tools for work in the trunk I'm a auto technician by trade and my tools are how I feed my family they stole the tools out of the trunk and pass the blame on to the rental company... I've seen the security video of when the car arrived at enterprise no tools in trunk when they cleaned it out and I'm sure enterprise is not interested in auto motive tools but I can see a auto garage being very interested in them ... this garage has a thief working for them or maybe everyone working there is ... I'm just a guy who wants his tools back don't want to involve the police .. I'm frustrated and stuck not having what I need to make money for my family . 😒
Mass State Police called them for my break down and they were there in 15-20 minutes. The State Trooper gave me a worst case mileage charge but the driver quoted a slightly lower fee. The driver was very professional and secured the car properly. We were 35 miles from home but he dropped us and the car at home for a very reasonable fee considering the services rendered. They are contracted to the Mass State Police and showed that commitment to good service at a fair price. If you ever breakdown near the Sturbridge Mass barracks, ask the trooper to send Arnies. Big thumbs up to Arnies.
Arnie's Towing was amazing! I highly recommend the business. The best experience I have had with a towing company. Kind, courteous, and professional. I would definitely use their services again.
I called after my first accident in my first car, with a lot of questions and no information. I appreciate the kindness and professionalism I received during this difficult time. Thank you to whoever I spoke with about the 2008/2015 Ford Taurus
THIS JUST HAPPENED! I was just almost sent into oncoming traffic by one of their drivers in the center of Oxford. He just pulled out on to the street cutting across two lanes of traffic while the vehicle he was towing was up on two wheels. As I pull up next to him at the light to get the number and report it to his supervisor he opens the window and taunts me in front of my family. UNBELIEVABLE. Arrogant. Rude. Reckless. Ultimately unprofessional and an embarrassment to the trade. I would NEVER USE THIS SERVICE and recommend that you do not either.
Is this really the type of person you want transporting your vehicle or family? I am absolutely appalled. Not only by the experience but also by the lackadaisical way the office staff received my phone call to report this to them. Just look at the smug look on this guys face as he points an laughs at my family. Wow….
I just want to say thanks to Kevin and all his help with his help. He was very professional and accommodating. I don't want to have anymore cars towed but if I do Arnies is top notch
I had been in one accident of my own before and the tow company was awful to me. Arnies was so kind and helpful to me in my hard time. Was very grateful that is where my vehicle was transported from my crash!
Terrible company, made me wait a week to get my car and they finally went to go look at the car and wouldnt tow it because it had rust underneath even though the car was driven as a daily just fine. They didn't even bother to contact me and tell me they couldn't get the car. I dont recommend this company to anyone.
called to get help and he was so mean and nasty and rude. i was explain the situation we are in and how we are stuck and his response was "what do you expect me to do.... you are a tow truck driver are you not? is this not you profession?
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