Parts Authority in
Chelsea (MA)

What clients say about Parts Authority in Chelsea (MA)

• Burleigh King

  Best delivery drivers and helpful staff greatest's prices around !!

  Sep 14, 2025
• Kazi Mukitul

  GEM auto parts, affordable shop for car parts.

  Nov 15, 2024
• Orlando Gonzalez

  Good place and nice people

  Oct 16, 2024
• A Peralta

  De todo y mucho más ,para todo tipo de vehículos

  Sep 24, 2024
• Raphael Jurus

  Good place to get parts fast and efficient food quality. Only had one problem with one guy once gave me a hard time when I got the wrong parts on a old Chevy van like it was my fault I gave him the plate number. I get it I hate my job too. It’s a garbage industry on both ends.

  Aug 14, 2024
• Wilver martinez

  Excelente servicio y encuentras lo que necesites para tu carro

  Jan 21, 2024
• Asomiddi Khudoyberdiev

  Very fast working

  Apr 03, 2023
• PIRM

  Great customer service

  Mar 21, 2023
• jorge Rosa

  Los mejores

  Mar 03, 2023
• George Trollman

  Awesome company. Fast friendly delivery!

  Oct 31, 2021
• Richard Defranzo

  If they don't have it you don't need it seriously, they have everything you need and even if you have to specially order something, they will do it for you and you come and pick it up when it arrives.... it helps us have a safe vehicle getting to the races that's my bike a 2012 CRF250R only 60.4 hours on it as of now, gem Parts Keeps Us driving a safe vehicle thanks Kevin have a nice day

  Aug 02, 2021
• Yvonne Rhodes

  Friendly staff and prompt service!

  Apr 22, 2021
• Julie CM

  Excelente.

  Apr 08, 2021
• Emanuelle Santana

  Don't waste your time visiting this place, the service is bad, slow and they ignore you

  Mar 24, 2021
• Paulinas Stack

  Great custimer service GEM been around the best in not the state the country.

  Jan 10, 2021
• Christopher Janney

  If you're looking for a great place to get auto parts, whether as an individual or as an auto repair shop, this is an excellent choice! If they don't have it, they can probably get it, and personally I love supporting small, local businesses. Great choice!

  Dec 21, 2020
• Samy hernandez

  No tan

  Oct 04, 2020
• Alex Brito (Lex)

  Customer service is extremely slow . The staff is rude . And more importantly the prices are way higher than auto zone. I went in for ford econoline coils . Pretty simple stuff. Gem wanted $500 , auto zone was half the price . Don’t even bother here , they don’t value the customers that walk in.

  Jul 20, 2020
• Elbis

  Very slow customer services they take for ever to help u i was waiting and no body ask me for whst i need never going back for sure....

  Jun 23, 2020
• Semambo alex

  Besides that very rude shabby boy at the Chelsea location counter, the rest are pretty good.

  Apr 06, 2020
• carlos andres quiceno canas

  Alot people working on this place only me on the store and taking 15 minutes to said hi and 20 more to take mi order

  Dec 06, 2019
• Ray Marchetti

  Great people, good prices,hard to find parts

  Nov 06, 2019
• Michael Curcio

  20 mins on hold, then 10 minutes standing at the counter for the privilege of watching the counter staff fight with their computers, only to find they don't stock anything I needed. Next time I won't bother wasting time on hold Or visiting!

  Oct 10, 2019
• Angela Rosa

  Great place to work and you can't beat the prices for auto parts!!

  Jan 24, 2019
• david akalumpy

  They can get any parts you need! They have multiple locations!

  Dec 15, 2018
• Jacob Sartanowicz

  Quality People, Excellent Service, & Amazing Parts. Gem-Whatever It Takes.

  Sep 29, 2018
• Steven McCann

  Slow but accurate service, bilingual

  Jul 26, 2018
• Miguel navarrete

  Pregunten por Dimas una excelente persona

  Jul 09, 2018
• David Vaquerano

  Excelente lugar para comprar repuestos de calidad para vehículos a un bajo precio.

  Aug 25, 2017