Went here for my 3rd time getting a tire and always leave with a huge smile, everyone is so helpful, nice and just great! Only place I go to where there is someone waiting to open the door for you, that alone says so much. I will always refer people to here and will be a lifelong customer :-)
This is the wars auto parts service,the woman who answer the phone on tire service department are so rude.first and last time calling this place to give me a service
Hope all is well. Thank Goodness I recorded my lines just like they record theirs (but if it’s being recorded corporate should be able to listen to their employees manner & behavior) So rude, unprofessional. Leaving my 10 hour shift, I politely said good morning, the guy on the phone at Everett asked what car am I looking for, I said Toyota Highlander, he said what parts- I said any parts, he went to say, just come in and check section 2 - we do not keep an inventory on those cars, he went to saying “well if you would’ve told me what parts ya looking for” but if Everett don’t keep an inventory on these cars, why would you ask me what parts am I seeking??? Not sure how true this is… I went to go speak again he had rudely hung up on my face. And I have a recording. Everett if you want your business to be the best, at least work on the behavior and manners of your employees. You noticed the reason why you have a business is based on customers and auto shops bringing you service so the business can excel. Without Customers - this place wouldn’t exist.
I had such an amazing experience at Everett’s Auto Parts! At the last minute, I lost air in my tire and stopped by hoping for help. They were able to get me an extremely affordable tire and had it put on so quickly truly the best experience I’ve ever had.
That day I had my 3-year-old son with me (I’m a single mom), and he fell asleep in the car right before we got there. When I went inside carrying him, the woman in the sales shop immediately told me to sit and relax while she brought over a representative to help me. I was so touched by their kindness.
Then, when I went across the street to get the tire put on, Danielle, the tire center manager, was absolutely amazing. She was so patient and helpful while I tried to take care of my tired, cranky little one. Danielle is a great leader and made a stressful situation so much easier for me.
Thank you to everyone at Everett’s for going above and beyond you’ve definitely earned a loyal customer!
Got some lady checking bags chasing me out the door and I didn't even go in there junk yard it was just my tools PAY ATTENTION AND DO YOUR JOB THE RIGHT WAY CHASING PEOPLE TO CHECK BAGS LUCKY THERE WAS LITTLE GIRLS OUTSIDE OR I WOULD HAVE TOLD TO GO GET UCKED AND KEPT IT MOVING YOUR IGNORANT FIRST TIME THERE AND NEVER WILL RETURN AGAIN TREATING ME LIKE A THIEF GET A NEW JOB
They have most of the parts you need. I usually get used tires and batteries from them. They have pretty good prices for parts. But you always have compare with new store prices to be sure it's worth the effort.
Great junkyard, however one employee has no manners. When an Asian customer that had trouble speaking English asked for help, his immediate reaction was to say this is “America you speak English” and went on acting rude in front of the customer. 5/5 if it wasn’t for his terrible behavior
I called to junk my car..must say absolutely, Dave and folks very professional and well on communicating....I highly recommend folks to use all services Everett 's auto has to offer..you can tell folks not forgetting where they are from..and customers will be taking care of no frills attached..thank you Dave, Junior and Everett's peeps..
no blind shipping even with a zelle or wire transfer Then on top of that started asking people in a facebook group to give bad reviews to my company after they got butthurt over this one... two can play that game lol
I bought 2 starters from Everett and both failed right around or few days after the warranty which is 30 days for starters. I would not recommend the place if you're going to buy starters.
It was super hot today and I was getting the mechanic run around for parts. I went from Hyde Park to Everett's in Brockton and got everything I needed plus advice on what the part does for my car. I appreciate Alex and TJ for their exceptional customer service and patience. They made the drive from Boston absolutely worth it!
Blowing up my phone at 8 am when my appointment was for 11-3 is crazy. I call them the next day because they close at 5 and never came. "you didn't answer the phone, it looks like we tried calling you quite a few times! I sent a driver out that way he should be there soon want me to call him?" This was at 1250pm. 150pm said driver calls my cell phone to tell me he was on his way shouldn't be longer than an hour. 330 pm my boyfriend calls asking if scrap is ever coming for my car because my son would like to go on his daily walk that's been pushed back twice now because this company was supposed to be here before 3 and isnt. I call to cancel and they try coming up with excuses like "you made your appointment with peddle not with us" "we went there yesterday and you didn't answer the phone" "traffic is a thing".funny enough while I'm writing this review the tow truck driver calls to tell me he's outside my house. It's now 345 pm. I have a life and things to get to. I understand traffic that's why there a 4 hour time frame that you couldn't even make happen in not one but TWO days. Super unprofessional and a huge waste of the little free time I do get.
I went to the tire center the Tire Center the other day and was greeted by Danielle. I was pleased with her friendly demeanor but most of all how helpful she was, she went above and beyond! Thank you so much for your help and i will be back for future tire services.
Danielle was the best she helped out myself and a good friend of mine her customer service was amazing and she got us the best deal no one can touch her pricing she’s a rockstar and you need any type of tires or parts she’s the girl to see will be using her again percent
The problem is they think they are the only place that pics up cars NEWS FLASH they are not !! typical humans you would expect to work at a junk yard .. BATES TOWING in Bridgewater offers same price or more very reliable there are SEVERAL in Bridgewater and surrounding areas.. if others offer same price or more why let the seemingly Ritch and not in need profit
Had to go get a battery for my daughter but I go there too for tires and different parts for my car nice big place you can find anything there plenty of parking you can pay for parts that you need for your car used some new you can't work on your car on the property you could purchase what you want and do it somewhere else LOL but they have everything you need
Yard is well organized and the staff are nice enough, but I got absolutely shafted by a girl at the register. I came in, got 3 of the 4 trim pieces I needed off a car and they rang me up at $15.95. $5 a pop, I’m thinking not bad, I’ll grab my tools real quick, go grab the other one, pay the $5 and my day is done, but alas no. I get the last part and go to the register and there is a different girl. I put the trim on the counter and she says “$15.95 please!” and I’m immediately confused. I just paid the same for 3 of the same parts? I asked if she was for real or if there was some mistake, and she looked at me like I was retarded and just said “yep $15.95”. If your own staff members can’t be consistent on price, maybe use a system or something. Needless to say I will not be back.
You have an old pilot. I was trying to keep on the road without spending too much money. Someone recommended this place. I’ve been back about five times since. The best organized and nicest junkyard I’ve ever seen. Customer service is absolutely fantastic. I needed a new set of tires for the pilot, and I worked with Danielle at their tire center, and was one of the best customer service experiences I’ve ever had. She kept an eye out for tires that would fit my car. She eventually found a set saving me a ton of money. Can’t praise praise her enough.
I have purchased two vehicles from Everett's and it has been one of the best experiences I've ever had when car shopping. The team has consistently been open, honest, and fair in their dealings. The prices I paid were exactly what they should have been for the vehicles I purchased. When I asked for minor changes my requests were treated well and we were able to reach a fair agreement quickly. Everett's will continue to be my go-to for affordable vehicle purchases and I cannot recommend them highly enough.
My uncle recently went here to ask for the price about a few parts, but he didn’t understand English very well so my father tried to translate for him. Needless to say, the lady at the counter was extremely rude to both my uncle and father and were treating them like toddlers even though they’re both capable individuals. If you or a loved one wants to buy parts here, you better have a translator on hand or it’s a free pass to receiving poor treatment.
I've driven a round trip of 300 miles for a used transmission and paid for the extra warranty and picked up a rim and used tire. I'm very pleased with the service, the counter and yard staff are very responsive and sort of fun sense of humor. I'm very anxious to get this tranny in and will follow up with a conclusion. Thank you for a smooth purchase process and great staff
--edit .... transmission is in, runs and feels as advertised viz low miles ...! Thank you you guys
I love going here. The people are always so helpful and kind. The salesman are always ready to help find any parts you can’t find in the self service yard. The cashiers are always so kind and helpful and the guys that bring up the parts you order are always so happy and helpful. Always recommend this place over any other junk yard in the area.
Iv been coming here for years i went there for a tire which the size is hard to get but yesterday i got it and also my side mirrors price is fair for both items i got but I see they built a bathroom in the junk yard for ppl too which Is definitely great up grade and the staff are friendly and know there stuff. I wish they had a list online of what they had in stock for tires I think that would definitely boost business.
It’s a great place to find used parts for used parts like new in an unbelievable price. I bought used tail lamps for my Honda Accord which looks brand new. Stuffs are very good. They also sell used cars in reasonable price. According to them “ Everett's Auto Parts in Brockton, MA is New England’s automotive salvage headquarters, with an extensive self-service yard, full-service yard, scrap processing, and more. We stock over 1500 vehicles for our parts customers, making it easy find everything you need, every time. Just check for your part in our online database, or give us a call. Even if your part is not in stock, we may be able to locate it for you through our nationwide parts locating service.
Do you have an old and unwanted vehicle? Just give us a call. We’ll pick it up and pay you cash! Everett’s Auto Parts recycles over 25,000 cars annually. Nearly 90% of every vehicle is recycled or re-used. It’s great for the environment, and it’s also great for you, with competitive rates and immediate cash payouts.”
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