I was in last week,I was met by the woman Danielle in the scale house. Wicked friendly and helpful.any company with her on there team is lucky and workers like her make chuckran a pleasure to deal with!! Thank you Dani and it was a pleasure meeting you!!
Chuckran Auto is one of the best around in my area, always so helpful understanding and go above and beyond for their customers. Especially Danielle in the scale house!!
i scrapped my car for the first time ever and everyone i have spoken to made the process easy and very unstressful. i’ll definitely be using them again in the future
Chuckran is one of the best places for used carparts. I personally had a great experience with customer service and the employees that works there, and my issues were taking care of right away. So I appreciate chuckran auto parts for putting me back on the road in no time.
A clear commitment to excellence. This company has been leading the industry for generations. As a kid I remember dealing with the owners and pulling parts on your own. Now it is a different experience they have grown and everything is managed and inspected before pickup but it is still a family owned and operated business that leaves you feeling just like you did when you would pull your own parts and shake the owners hand after sharing some of life’s experiences on your way out the door. Quality and customer satisfaction is immediately evident when being walked out with an associate that brought me to ensure I was getting exactly what I needed. The person taking my order also took my VIN number and did all the legwork to ensure that my inexperience didn’t leave me frustrated with the wrong part. I also noticed that they are a multifaceted company that also pays for raw materials all the way to complete vehicles and get this, if need be they will schedule a pickup to get it from you if necessary. Awesome experience would definitely do business again. On my way out of the door I encountered one of the owners who thanked me for my business. Talk about dejavu reminded me of pulling my own parts as a kid.
I had the most incredible experience with Chuckran. The process was seamless at every single step. Danielle, Sherri, and Peter were all fantastic - so kind and helpful and made something I was stressed about an absolute breeze. I will only use Chuckran moving forward - there is no place better!
Sheri & Alex provided excellent service. At a time of worldwide overwhelm, they reminded me that kind, honest, humans do still exist. Would definitely do business with Chuckran’s again.
Danielle was very professional and clear when I called to inquire about scraping my beater car. She returned my call promptly with a quote. The Next day she explained the whole process at shop , received payment immediately. Such a smooth process .
Great experience from start to finish. Chuck, Sheri, and Alex were all professional, friendly, and efficient. We were very happy with the service, and will definitely be recommending. Chuckran to family and friends.
Awesome business, went out of their way to find me a tire on new years eve. Brooke was great and got right back to me with the exact tire I needed at a great price. Very nice people!
Sheri at Chuckran Auto Parts is absolutely amazing! She is always on time, extremely kind, and very knowledgeable. Her professionalism and dedication make every visit easy and pleasant. You can tell she truly cares about helping customers and getting the job done right. Highly recommend working with her!
Brooke at Chuckran is top notch! Excellent customer service! I spoke with seven different Land Rover dealers and ten salvage yards and I can attest, Brooke was fast and made sure that my questions were answered. Best customer service experience I have had in years! Highly recommend them!
Chuck, Shelley, Nick & another nice young woman that answered the phone for me at 7:01AM, this morning, and that helped scheduled my appointment to get my car off my hands!
Best customer service ever! Thank you Chuck for operating a professional and highly convenient company! Chuck kept communication with me, and seemed very caring, and the rest of the staff were able to handle the rest on their own. They picked up my car, very fast and easy! Thank you for taking a bittersweet stress off my shoulders!
Brooke was fantastic to deal with! answered all our questions and made sure delivery went smoothly. The delivery driver MAX was fantastic as well. Would highly recommend!
Great place to do business with for used parts, Brooke and Max were an absolute pleasure to deal with and my parts arrived quickly and as described. Will definitely be using this vendor again!
Huge thanks to @Kars4Kids for an amazing donation experience! Sheri the dispatcher coordinated everything perfectly, and Alex the driver was awesome and so professional. He even left me a keepsake of my Mercedes Benz! (see photo)….Beyond five stars. I feel truly blessed beyond words. Highly recommend donating through them. Eunice Brutus-Charles. 12-10–2025
Wonderful experience beginning with my first call to Kim in the Chuckran office. She was so patient and professional. When Kevin came to get the car he had all the paperwork ready and was so nice. The team made a stressful experience (car dying) into, a pleasant experience. Thank you very much!
I heard about Chuckran because my mechanic had indicated that my truck was no longer viable and ready for retirement. So I called and made an appointment for midweek next. A couple days later, however, I realized that I was leaving this weekend and was going to be be out of town. So I called back to reschedule appointment. I talked to Chuck (is he the owner?) who was very nice. Chuck then transferred me over to Sherri. I'm not sure if she scheduled my initial appointment but, nonetheless, Sherry was awesome! I explained my situation and requested a pickup before week’s end, which was less than 48 hours notice! I begged her for a solid and she relented … then she got it done first thing this morning! I am so happy and I can’t say enough about Sherri! I really hope you have more employees like her because that personality just jumps through the phone and grabs you! This gal likes her job and takes pride in her performance! Because of her, my experience was so rewarding! Please tell her thank you!!!
Shannon, and Sheri were extremely helpful and polite. I was informed every step of the way. Amazing ladies. Kevin, the tow truck driver was awesome. Definitely knowledgeable and knew what he was doing. A+ across the board. Highly recommend.
I was searching for the perfect place that would make me feel comfortable and at ease when selling my Chevy Tracker. I called several other places but they were big disappointments. I spoke with several ladies (Kim, Sarah, Lisa) and they were extremely professional and kind. I also spoke with Sherrie who helped me a great deal throughout the process. She has a great attitude and was very kind and professional. She made sure the entire process went smoothly. Sherrie is a great asset to the Chuckran Auto Parts team. Even the driver that picked up my Chevy Tracker and put it on a flatbed was pleasant. From the initial call to officially selling my SUV, the entire experience was positive and stress free. I highly recommend Chuckran Auto Parts to anyone!
I went here after an unfortunate experience at another parts place. At the other place, I spent about an hour before they even found the part while I was there. The part came out and it was damaged. I have the opposite experience at Chuckran. The part was pulled and in beautiful condition. You can see their professional operation running in the background with the front end loaders picking up cars and parting them out. Service was great, price was fair. Appreciate your help, Lenny! He even called in the morning to confirm that they had pulled the part and it was ready for pick up. Highly recommend this place for used auto parts.
Where to begin? These guys are AMAZING! Scheduled to have a car picked up Friday, but I couldn’t make. They were very professional and helped me reschedule to another day. They even helped pull things off the car that I had forgotten, and will go out of their way to mail me the receipt! They deserve all the good things in the world, and would recommend them in a heartbeat. To Sheri and Mike, you are the best in the business, and I wish you the best!
Mike picked up my car and it was a great experience. I ended up having a panic attack because I couldn't find my keys and registration at first but the dispatcher and Mike were extremely patient and helpful from the start to finish, and we got it done! I genuinely recommend these guys if you need your car outta here!
I called looking to check stock on an item. They called back and had it in stock. Then the tech that pulled it called from his cell phone and sent pictures to confirm it was what I was looking for.
I went to pickup the item and customer service was outstanding! They cleaned it up, showed me a few things to install it and put it in my vehicle!
Everyone was friendly, helpful and professional!
When looking for auto parts please checkout Chuckran Auto Parts!
Chuckran has always been good to us over the years. Our sales rep is usually Hunter, great person to work with. Everyone there from the other sales team to the delivery driver is friendly and will always receive our business for many more years to come
What a great experience! Customer service was sky high, and Brooke was an absolute delight to work with. Fast, thorough and, most of all, friendly. I hope when I need them, I'll find more parts at Chuckran.
From the moment we placed the order, everything was smooth and efficient. The parts arrived Quickly, Everything was well-packaged and exactly as described. The customer service team is responsive, knowledgeable, and genuinely eager to help. Chuckrans absolutely delivers. We highly recommend! Mike & Jenny C&L Autobody Quincy!
Really happy with my experience at Chuckran Auto Parts. I needed a few used parts and gave them a call—they had everything I was looking for. As soon as I left a deposit, they called me just a few hours later to say my order was ready for pickup. Super fast and smooth process.
What surprised me the most was how well everything was packaged. Each part, even a tail light, was wrapped in bubble wrap and put in a heavy-duty plastic bag. It honestly felt like I bought it brand new from a dealership. You don’t usually get that kind of attention to detail from a used parts place.
Everyone I spoke to was friendly and helpful. They made sure I was getting the right stuff and didn’t rush me. I’d definitely go back and recommend them to anyone looking for quality used parts. Great service all around.
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