If I could zero i would. Called for a tow out of a driveway sends two idiots 1 texting on his phone in the truck the other asked for 200. He had the nerve to ask for their flatbed to be shoveled out by us to do the job? When we said no they said well im not doing it then? Since when do people have to pay for a tow and shovel the tow equipment for the company? Awful I will never use or recommend these people.
Driver was very professional and tried a jump start on my battery first which started the vehicle but then it died out minutes later. So looks more like an alternator problem than a battery so he proceeded to tow my vehicle and placed it perfectly in my driveway
The tow truck driver was spectacular. I would hire him again for anything, anywhere to be towed. It was a great experience and he was very personable. He was very accommodating and worked around a crazy schedule that the dealership gave him to pick up the car.
The driver I met was just great . All smiles and willing to go the extra mile to help me out . Best tow company I have had to dealt with in my 50 years of driving
Great price and they were very helpful with my car towing situation. John helped me out and was good to work with. Definitely go to them for you towing needs.
I was stuck in IKEA for almost 4 hours no one seemed to be able to help until I called this company. The guy was super nice and very helpful!!! He told me that my car all it needed was a boost because the battery was dead! I’m so thankful and grateful that found them! Best decision I made that day was calling them!
So it’s Fourth of July. Woke up flat tire. No one’s working but lo and behold superior towing comes to the rescue. Tows me from Brockton to Dorchester. Believe it or not he doesn’t just stop there he calls and actually finds me a tire shop that was open and I got my tire fixed. Use superior towing cause they care.
I recently had an experience with Superior Towing that I feel compelled to share. My car broke down unexpectedly at 1 AM, leaving me stranded and in need of immediate assistance. After a quick search online, I found Superior Towing and decided to give them a call. To my relief, they were able to come out and help me almost immediately.
The tow truck arrived faster than I anticipated, and the driver was not only professional but also incredibly friendly. What impressed me the most was that he didn’t just tow my car; he also arranged for a vehicle for me to use while mine was being serviced. This level of service is truly exceptional!
Having dealt with various towing companies in the past, I can confidently say that this was one of the best experiences I’ve ever had. The quick response time, the helpfulness of the driver, and the overall service quality were outstanding. If I ever find myself in need of towing services again, I will definitely reach out to Superior Towing. Highly recommend!
Had Abad night truck broke down,called superior towing Stoughton man name John met us I. Less than ten minutes was very kind. And got our truck home safe I will call them again in a heartbeat thank you John!!
Professional, reliable and able to provide same day timely service! My vehicle was dead and needed to be jumped to put the vehicle in neutral, John came ready and prepared for every obstacle presented. This is definitely my preferred tow service company! 5 star service all around.
Superior Towing & Recovery picked up my car after it blew a tire. John, the driver, was great. He kept me in the loop and informed as to when he would be able to meet me - and he was earlier than I thought he would be! When he arrived he was really nice and friendly and professional. I absolutely recommend this company for anyone who needs a reliable service with good people. Especially John! I was really nervous about the blown tire and getting it to the dealership and he was very reassuring and with a great positive attitude. I felt very comfortable sending my car off with him.
John has the best towing biz in the Boston area. He not only worked with me to transport a large crated machine, he made sure to double check the safety of my trailer and gave me a crash course in ratchet tie downs.
Superior Towing really lives up to their name and provides superior service! A technician for our plumbing company was stuck in a bind at the end of the day. Typically you have to wait around awhile when you need a tow, but not with Superior! They showed up and were quick, efficient, thorough, and even funny! We absolutely have a new go-to towing company. We would highly recommend Superior Towing & Recovery to anyone and everyone!
Towed my truck from RI to Maine, initial customer service was decent, driver seemed knowledgeable, trip went off without a hitch. Although after paying $1,800 for a tow I thought there would be good customer service throughout the whole process, I was wrong. The driver forgot to give me back my keys and then refused to bring them back or even pull over so I could meet him somewhere to grab my keys as I need to move the truck today, dispatcher refused to make the driver pull over, and kept offering to ship the keys where they will probably get lost. 0/10 do not recommend. Use literally any other towing company, tow the downed vehicle with a ratchet strap before calling them, and then still don’t call them.
I cannot thank John and Superior Towing & Recovery enough for their incredible service on Father's Day. My family and I were stranded with a broken-down truck, and after countless calls to other towing companies with no luck, John drove 90 minutes and came to our rescue. Despite the holiday and the difficulty of the situation, he arrived promptly and with a positive attitude that immediately put us at ease.
John went above and beyond to ensure that not only was our truck taken care of, but that we were safe and comfortable throughout the process. His professionalism, compassion, and dedication transformed what could have been a miserable experience into one that left us feeling grateful and relieved.
It's clear that John takes great pride in his work and genuinely cares about his customers. I highly recommend Superior Towing & Recovery to anyone in need of assistance. Thank you, John, for turning our day around and for your exceptional service!
Superior Towing went above and beyond!!! We were stuck in gravel on a beach "road" for 7 hours waiting for my insurance roadside assistance to send help but no one came. I finally called other companies to see if anyone could help us and no one would because it was the weekend. After an hour of calls and searching my wife found Superior Towing on Google and I reached out to him and he told me that even though he was traveling back from a job in New Hampshire he would drop everything and help us. He had us out in minutes, all the while he had a smile on his face and was super friendly to my wife and kids. Please, make sure you use this company. You will not be disappointed. I only wish I called him sooner!
I had the pleasure of experiencing John’s exceptional service at Superior Towing recently, and I can’t praise him enough. When I was stranded with my car, John arrived promptly, a rarity in the towing industry, and not only efficiently handled the situation but also provided invaluable advice that lifted my spirits. Being an Uber driver, my vehicle is crucial, and John understood that, inspiring me with his motivation and positivity.
His work ethic and knowledge speak volumes for themselves. I can’t thank John enough for his help and wish him all the best on his journeys. If you’re ever in need, John at Superior Towing is the person to call. Highly recommended for his professionalism and unwavering dedication.
John of Superior Towing is an absolute PRO!!! He called moments after I hung up the phone with the roadside assistance company in the wee hours of the morning and provided me with a surprisingly accurate time of arrival. Greeted me with a smile and quickly loaded the vehicle with care. He was concerned if I gathered all my possessions and offered me further assistance if I needed it. In a flash, he was on his way but not without taking time out of his busy day to offer me holiday greetings and a positive view on the day. I appreciate his high level of professionalism and highly recommend John and his company. Thank you.
Superior Towing & Recovery was great! John communicated with me immediately and got to me within 30 minutes. He was quick and efficient ! I give them a 5 start review because it was honestly the best tow experience I ever had ! Try them out , you won’t be disappointed !
My mom was on her way to pick me up from South Station when she noticed she got a flat tire. Fortunately for her, John happened to be in the area waiting for a ride when he noticed it and happily offered to help her change it if she had all the supplies (which she did). Throughout the entire process, he was extremely kind and polite, and he changed the tire quickly and efficiently. Thank you John for helping my mom out!
Great towing service with a far reach and help with unique situations- we had a truck go down last year and needed it towed from Middleborough to Brockton- and recently they helped us move one of our containers when another rig went down from Middleborough to Boston- much appreciated John!
Tesla lockout and dead battery. My battery died and my car was too far from the charger. John from Superior towing was amazing. So many other tow companies cancelled on me but John saved the day!!! He jumped my battery, manually put my Tesla into neutral and rolled me to the charger. I had been waiting for 3 hours for other tow companies to come. When John got the call, he checked in with me to make sure I was ok and gave me his ETA. When he arrived, he had to maneuver around and between parked cars that were in his way. He was professional, courteous and accommodating. He treated me like I was family. I will recommend his company to everyone I know. Thank you, John for such “superior “ service! -KB
The best customer service experience I've ever had. I got a flat tire at work on a Sunday night. I tried a bunch of places and John was the fastest with the best price. He answered right away and picked me up really quickly. He waited 20 minutes for me to finish working then took me home. A total life saver. Some much more piece of mind knowing if I ever get stuck again I know exactly who I'll call! Thanks John:)
Good experience, no problems. Highly recommended. They really helped me out today. Superior towing is the only tow company I’ll ever use. Quick response, super friendly and very efficient.
I was surprised (after the run around with other towing companies) he knew exactly what he was doing and where he was going. They handled my car with better care than I do. Very knowledgeable about my car (foreign) professional and headache-free care for your car. I couldn’t be more pleased!!! Thank you again Superior towing! Call them!
All business owners should go to customer service school to learn from John at Superior Towing. I have a tricky situation involving moving a tiny house trailer that is stuck on a dirt hill. John isn't set up to move this type of building but he kept me on the line and called several people he knows to try and help me out! Hoping that next time my car breaks down it's near Whitman so I can get it towed by Superior Towing.
My Polestar 2 needed to be towed to the dealership. First tow company who I will not name showed up with a flatbed and tried to drag my car up and almost destroyed the front end I stopped them. Superior ended up getting the job and they showed up with the proper equipment, were friendly, fast and very skilled. Very pleased with the service.
Jun 05, 2022
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