What clients say about 1 Fine Auto in Winchester Township (MA)
Please be careful if you are doing work here, I was told that I was given an alignment but really all they did was drive it around back for a couple hours and the repair ended up taking two days longer than I was told and failed a year later while sensor issues persisted that year.
I took my Mazda 3 to 1 Fine Auto today as my car was making a lot of noise while driving. I had to hard stop near the Winchester high school before picking up my daughter since a policeman had flashing lights and basically cut me off on a one-way street. After that incident, the noise started. I was worried it was a damaged axel. Thankfully 1 Fine Auto was nearby and I met Jim who was very nice. I got lucky that they weren't too busy so they could take a look. It end up being the front rotor disk that basically got dislodged. Very scary. They were able to order new brake pads and rotors and fix on the same day within a few hours. I was very appreciative of Jim and the guys who fixed my car. I am a resident of Winchester and have noticed this automotive repair shop before as they are always busy when you drive by it on Main Street. It is a hidden gem so I had to leave this review so others can check them out. Great customer service and reasonable pricing. Will check them out again when I need additional service for my vehicles.
Owners beware I had my brakes done here and after 2 weeks the brakes started squeaking and e brake wasn’t adjusted correctly causing more problems . I asked them to replace the brake fluids which was not done but of course they changed me for it. It has been a headache dealing with them and they’ll tell you that they use quality parts but they don’t. I usually get 2 to 3 years out of brakes (rotors and pads all around ) that were done in the past. This brake job only lasted 8 months and is now going to cost a considerably more money. I’m going to have to replace everything that was just done. I wouldn’t recommend this shop to anyone.
These guys are awesome, super professional and very kind. I had my car looked at by a few different places to try and find what was going on with my car. Within an hour they identified it as a broken transfer case, and they put the effort in to find the best part for the best price. My car is running like it is brand new. Very fair pricing, highly recommend.
I've been taking our family cars to 1FineAuto for several years now. Honda Civic - Subaru Outback - brakes, exhaust, battery, suspension, 60k service, etc. Good people, excellent service, fair pricing. Highly recommend!
I recently had body work done at 1 Fine Auto, and I couldn’t be more impressed. From start to finish, the entire experience was smooth, professional, and exceeded my expectations.
Nuno and Jimmy and the team were incredibly friendly, honest, and took the time to explain every step of the process. They kept me updated on my Insurance claim progress and timelines, and delivered exactly when they said they would—no surprises, just great service.
But the real star of the show was the quality of the work. My car looks absolutely brand new—you'd never know there had been any damage. The paint matched perfectly, the body lines are flawless, and the attention to detail is second to none. They also detailed it for me!
If you care about your car and want top-tier workmanship with honest, reliable service, 1 Fine Autobody is the place to go. Huge thanks to Nuno (the owner) and his whole team—I'm a a customer for life!
Just had my ford flex completely repainted and they did such a fabulous job. They fixed every molding and took every bit of rust out of places I did not even know about. So happy with the result! But more than anything I love the people here. They are incredibly friendly, professional and polite!
It's the real deal! It's where you can talk to real mechanics, not service advisors! They're very knowledgeable and affordable. I'd a $11000 quote from the Land Rover dealer for a coolant leak addressed there for $2500 with original parts from the dealer. I couldn't recommend a better place!
I am extremely grateful for all the efforts that the whole team had in regards to my old car. Nuno is very compassionate and attentive to details. Jean is very approachable and professional with great communication skills.
AND it wasn’t a first visit round. It has always been the best of service in every visit. Thank you all!
Window trim replacement on my Acura RDX was thoroughly and thoughtfully done, despite complications unrelated to the shop. Very impressed with the work completed and the cost. Owner went out of his way to make sure it was done correctly. Personable and easy to speak with, and completed the work on a short timeline. Would highly recommend!
Exceptional auto service place. Nuno is a very knowledgeable guy and his guys really know what they are doing. Definitely recommend and will keep bring cars to service!
They did an amazing job on my car and even detailed the inside!!!! I highly recommend 1 Fine Auto. My son owns a detailing shop in Maine. Even he was impressed 👍👍
Nuno is amazing. We used to go to the dealership for everything. However, it became time consuming. I heard about 1 Fine Auto and Nuno from a local Winchester group. He does a great job, charges a fair price and is very personable. I highly recommend him and his shop
I've been using 1 Fine Auto for years. I have an older, high mileage BMW that I would have gotten rid of years ago if I was stuck using a dealer. One of my other newer vehicles had its bumper scraped. Nuno repaired it to like new condition. Other body shops said I needed to file an insurance claim for them to look at it.
I brought my Jeep Compass to 1 Fine Auto after a deer strike. Jimmy and his team were warm, friendly, and personable from the first time I spoke with him. He helped me understand the damage to my car and walked me through what to expect in the insurance and repair process. Though covid supply chain issues impacted the timeline, they went out of their way to accommodate me by opening up the shop early so I could pick up my car (washed & detailed, including my weathertech liners!) before work - and the body work makes my car look brand new! I highly recommend 1 Fine Auto for their kindness, transparency, and talent.
Went there today for the first time. The owner was very helpful. He spent an hour trying to fix a problem with my car that turned out to be caused by a manufacturing defect in a part I wanted installed. He refused to take payment from me because he wasn't able to complete the task - A very generous and honorable gesture. I will going back to this shop again.
Nuno is one of the most knowledgeable and honest mechanics I have personally encountered. Had an exhaust leak on my very old Camry, for which a less scrupulous mechanic had recommended a costly overhaul/replacement of the entire system. Brought it to Nuno, he pinpointed the exact issue, swapped out only the broken piece, and had the car running like it was 5 years younger. Incredibly efficient and fair with his pricing. Will be returning for all future needs.
Car would not start after stopping in Winchester to/from work. Called 1 Fine Auto, not knowing who to call. It was the starter! They arranged a tow truck, and made the repair at a fair price. Impressed by the clean and organized space, courtesy, and professionalism. If I lived closer, they would be my go-to mechanic!
Super nice owner and staff! First time I was there I got a car diagnostic free of charge and the second time around they replaced my starter very quickly and for a very fair price. Glad to have such a great auto shop in my neighborhood!
An honest, helpful and wonderful repair shop. This experience was the first time that I didn’t feel pressured to do anything extra to my car. I trusted them and they were very kind and complimentary of my beloved 2005 Ford! They replaced a fuel rail pressure sensor & brake pads (both at my request) and I’m glad to have a shop in the area that I can trust!
After going to many different mechanics over the years in different towns surrounding boston this is the by far the best one. My entire family brings our cars there for all different problems we have never had an issue always fixed and priced reasonable. I highly recommend 1 fine auto
I have been coming to 1 fine auto for over a year and have had about a 4 different types of services. Nuno is honest, reliable and does the type of quality job that makes him and 1 fine auto my only go to mechanic. 1 fine auto has replaced my bent axel, fixed my air conditioning system, helped fix a body paint issue post an accident, and been the location i bring my car for regular routine oil changes. The customer service is great. 1 fine auto will give you reasonable cost estimates and let you know how long you can expect to wait for your car (ie 45 minutes for an in and out service like an oil change, or a couple days for a bent axel. I always appreciate that they call me when they are finished with my car. If you are thinking about coming here, you should definitely give them a chance and at least come in and talk to them about your car issues. It is so nice to have such a great trust worthy mechanic close by.
I have a very old Volvo and thus have dealt with many many mechanics in and around Boston (including both Volvo dealerships). This garage - my final choice - is the best: thoroughly decent and honest people, intelligent assessment of problems, and speedy repairs. I would not go anywhere else with my now aged and occasionally temperamental car.
I'm a regular customer for both newer and older vehicles, and I'm very happy with 1FineAuto. Nuno is knowledgeable and honest, and has extensive training (ask!). He'll take the time to work you through the problem and discuss with exactly what he is doing. Often he'll get a job done in the same day, and he's been known to stay late, waiting for a customer to return (sorry Nuno!). Also, if you are an enthusiast, he'll go into as much detail as you want.
I'll note that his bays are often filled with high-end cars (saw an M3 recently), so I'm confident of his care with my little Mazda and Kia. Nuno knows his stuff, and his prices are very reasonable--not even counting all the extra little things and follow-ups he does along the way.
This shop, under new management, is super clean and well-organized. Hoping the annual barbecue remains, though (hint, hint).
We owned an S550 Mercedes Benz, and 1 Fine Auto worked on the rotors, front end and back, replaced the air ride suspension and the air compressor. There were so many lights on that I wasn't sure if the repair would be worth it. Their prices are very affordable compared to other shops I called and I am so pleased with the decision to get it done. It's been over 3 months now and the car is driving so smoothly. Nuno is the owner and was always updating me on timeframes and costs of the repairs.
I took my truck to this garage to have my oil pump replaced. He quoted me about half of what the other garages in the area charge and had it done in one day. Nuno is very honest and makes sure you understand what is wrong with your car. I’ve also had him do some body work on another vehicle and it came out great. I highly recommend this garage.
I was so happy with 1 Fine Auto and their customer service. They kept me updated of the work being done on a daily basis. I was extremely pleased with the quality of the work done on my Explorer! I would absolutely recommend them to everyone and anyone that needs autobody repairs! Thanks again Nuno, you're so reliable!
This place is seriously the best! My bmw sat at the dealership for 4 weeks! They couldn’t fix it. This place fixed it in under a hour! Very knowledgeable mechanic that takes time and patience to solve problems the right way! Will be bringing all my cars back! Highly recommended!!!!
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