Toyota of Watertown in
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Address:149 Arsenal St, Watertown, MA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Toyota dealer
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Website:
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Zip Code:02472
Working Time and Location
What clients say about Toyota of Watertown in Watertown Town (MA)
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I had a truly exceptional experience at Toyota of Watertown today for routine service of our vehicle. I arrived with my crying infant and immediately was welcomed by the team asking how they could help and took me to a private spot in their beautiful waiting area to feed her. Karen was truly amazing and made my experience so much easier. And if things couldn’t get any better, I received a wonderful complimentary manicure from Careen who was also incredible. Such wonderful people who made my day that much better!
Oct 23, 2025 -
I recently bought my 2026 Toyota Corolla Cross from Toyota of Watertown, and it was an amazing experience. Miguel, my salesperson, was super friendly and easy to talk to. He took the time to answer all of our questions clearly and showed us all the features the vehicle offers. The whole process was smooth and stress free from test drive to signing the papers, everything went perfectly. I highly recommend Miguel and the team at Toyota of Watertown if you’re looking to buy a new car in the Boston area.
Oct 22, 2025 -
Purchased a certified used Corolla from Toyota of Watertown last year. Very happy with the experience from initial meeting, through purchase as well as service. They are a very good dealer across the board. They have an excellent waiting area for when you get your car serviced there and the staff is very responsive and helpful. Highly recommend
Oct 21, 2025 -
I bought a certified Corolla here and recently had an issue with the rear door not opening. The service team was professional and helpful — although I didn’t have any warranty on the door but they diagnosed it quickly and repaired it for free under goodwill. Really appreciate their honesty and excellent customer service! Choose Daniel for help, he’s 10 out of 10.
Oct 20, 2025 -
Super smooth experience buying from Haddy, and quickest time in and out of a dealership that I’ve dealt with ever. No pushy sales stuff, and Haddy was honest when something was a better deal, and more than willing to work with me to land what I was looking for. Genuinely went above and beyond. Ultimately left with a car from here and couldn’t be happier with the whole experience.
Oct 18, 2025 -
Every time we go to Toyota Watertown, we receive exceptional service. When we purchased a new car, when we took our other car to get serviced, fantastic! I love the option to get my nails done while waiting! Careen was a delight to talk to and my nails look great! Thank you.
Oct 17, 2025 -
Okay - MANY thanks to Toyota of Watertown for making a terrible day/car drama better. Joe M in the Parts was the only person who managed to actually track down what I needed and make sure I was able to get service to have an actual, functional car after visits to multiple other Toyota dealerships in Boston. And a complimentary manicure with Careen was the best way to calm down while I waited for my service to be complete. 10/10 all the way through!
Oct 16, 2025 -
I'm blown away by the exceptional service I received from Daniel! I thought I couldn't get the car I wanted, but Daniel worked his magic and made it happen. The process was seamless, and I was able to drive my new car home right away. Daniel's expertise, patience, and dedication to his customers are truly impressive. If you're looking for a hassle-free car-buying experience, look no further than working with Daniel. Highly recommend!.
Oct 12, 2025 -
We purchased a Toyota Corolla Cross from Toyota Watertown, and our sales consultant was Alper. From the very first moment we walked into the showroom, Alper was patient, attentive, and highly professional. He answered all of our questions thoroughly and never pressured us into making a decision. Instead, he suggested a test drive and helped us choose the car that best suited our needs. Buying a car can often be a stressful and complicated process—especially when you’re deciding between two brands. Throughout the entire process, Alper provided continuous support and guidance, making everything clear and easy to navigate. Even though this was our first car purchased through financing in the U.S., thanks to Alper’s expertise, the process went smoothly and efficiently. Since this was our first car, it was a very special moment for us. Alper went above and beyond by tying a ribbon on the car as a thoughtful surprise, which made the experience even more memorable. We truly appreciate Toyota Watertown for having such a professional and customer-oriented team member. We will definitely be returning to purchase our second car from Alper!
Oct 10, 2025 -
I bought my RAV4 from Toyota of Watertown, and honestly, the whole experience couldn’t have been better. Ignacio was fantastic, super easy to talk to, patient, and never pushy. He really took the time to make sure I got exactly what I wanted and made the process smooth from start to finish. The management team was great too everything felt organized and transparent, which you don’t always get at dealerships. I drove off feeling confident about my purchase and genuinely taken care of. If you’re looking to buy a car, ask for Ignacio — you’ll be in good hands.
Oct 08, 2025 -
I came in not really sure what I wanted, but Fab was awesome—super professional and easy to work with. I test drove a few cars, but none of them felt right. Then he showed me one that ended up being the perfect fit. He got everything, including the registration, done quickly. Overall, it was a great experience. Everyone I talked to was friendly, and I’m really happy with the deal I got on my new car! Thanks Fab!
Oct 03, 2025 -
Great experience at Toyota of Watertown. My sales rep Haddy was exceptional. He was honest and made the process very easy for me. They also did an amazing job with the quality of their cars. I purchased a used vehicle and it was so clean it was like new. 5 stars all around!
Oct 01, 2025 -
I recently purchased a car at Toyota of Watertown and worked with Haddy. He stood out to me as attentive and genuinely supportive throughout the process. Haddy was easy to reach, stayed in touch, and even waited for me after 6 PM to make sure everything was completed. That kind of effort really makes a difference. I appreciate his professionalism and the way he handled everything with understanding. I’ll definitely consider coming back to him in the future.
Sep 30, 2025 -
I just bought my first car, a 2025 Toyota Corolla. I absolutely love it! Jeffrey was amazing throughout the entire process. He was incredibly kind, knowledgeable, and patient, answering all my questions and making sure I felt confident in my decision. I've had the car for about 3–4 months now and it's been running perfectly. My parents also bought their car from here, and now I’ve joined the club! The customer service is top-notch, and I can’t thank Jeffrey enough for making this such a great experience.
Sep 29, 2025 -
After months of research for a Grand Highlander Hybrid Limited, I ended up with Toyota of Watertown. Jerry was honest, polite and professional. He offered a good price on both the new car and my trade-in. I would say it was the best experience I've had (I've bought 5 new Toyotas). Unlike other places where they are trying (with pressure) to sell "extras", this place just ask and respond to "No's" with a smile Another thing to add is parts - I wanted to install the running boards. Called a few places and their prices is the cheapest
Sep 24, 2025 -
My salesperson Alpertunga did a great job. I’ve never financed a car before but him and Edwin was able to secure a good rate for me! Overall I’m very happy with my experience here. I wish I could give more stars!!!
Sep 17, 2025 -
I called the Dealership at around 1:30 PM and spoke with Maggie on my requirement of Grand Highlander Hybrid Limited with exterior color Storm Cloud. She said she will show me the color and pull out the vehicle for test drive if I could confirm at what time I will be coming. So I fixed up the appointment for 2:00 PM. She asked me to meet with the salesperson Luis Lopez who will assist me with the test drive. I went there at 2 PM. Luis had already pulled out the vehicle for test drive. He showed me some other colors as well so that I see them all before making my decision. Test drove the vehicle with Luis helping me with routes and returned to dealership office in 15 minutes. He gave the full breakup of buying vs. leasing with different options. Fully satisfied on all fronts, by 2:30 PM I made the deposit and reserved the vehicle. It was a wonderful five-star experience with the Dealership.
Sep 13, 2025 -
I’ve just bought my new one here yesterday. Chase, Edwin, and all the team who helped me went through this process - thank you guys It was fast and professional! Highly recommended! Best, Art
Sep 13, 2025 -
I’ve just bought my new one here yesterday. Chase, Edwin, and all the team who helped me went through this process - thank you guys It was fast and professional! Highly recommended! Best, Art
Sep 13, 2025 -
I just had a wonderful time getting a car with Fab. He was super helpful and kind. He was a great communicator throughout the car buying process. My experience at Toyota and specifically with Fab was the easiest car buying process I have ever had to go through. I can't recommend him more.
Sep 02, 2025 -
Ignacio is a very skilled salesman: He listens carefully to what you want, then provides a wide array of options, even offering other possibilities that might meet your criteria. After selection, he effectively readies everything, including critical digital media set-up of vehicle utilities. And always with courtesy & friendliness! He is backed up by sales colleagues that go out of their way to be helpful. When I arrived early for an appointment, a saleswoman greeted me, offered a beverage & showed me several models so that could review color options. Moreover, after over twenty years of experience with Watertown Toyota Service, I can vouch for the impeccable service they provide. If you want a friendly & efficient experience buying or leasing a new vehicle, Ignacio & his team are resources you can count!
Aug 25, 2025 -
Brought the car in for an oil change so we could get free manicures. Careen is very friendly and welcoming and our manicures look great. Comfy waiting area with snacks.
Aug 23, 2025 -
After looking at different quotes, a guy named Miguel Ocampo from Watertown finally offered me an amazing deal. He was very polite and attentive, making sure I liked the car. He was incredibly patient and always worked hard to ensure I got what I wanted. Unlike other salespeople, he never said no; instead, he would check with his managers for any requests that went beyond his authority. Miguel did his best to make sure I received everything I deserved, following up until I had the keys and could drive my new car. He answered his phone even after I made my payment. The office is beautiful, and the finance staff is also very friendly. I highly recommend this place and Miguel if you're thinking about buying a Toyota.
Aug 23, 2025 -
We recently purchased a 2025 Grand Highlander Hybrid Max Platinum from Toyota of Watertown. We can’t say enough good things about the team that made it happen. Sales Manager Kenny Wright and Salesman Elkin Pereanez were outstanding from start to finish. Kenny ran a smooth and professional operation—transparent and respectful. Kenny is great with people. Kenny gave us a fair trade for our 2019 Highlander - which we had kept in great shape. Our new car was “on order” with Toyota when we first met Kenny and he did an outstanding job keeping us updated throughout the “build” phase, through “transportation” and finally delivery to Watertown. We were impressed. Elkin was equally impressive: knowledgeable, patient, and genuinely enthusiastic about the new vehicle and our trade. He took the time to walk us through every feature, answered all our questions, and made the entire process feel easy and enjoyable. Elkin, recognizing that parking was limited around the Arsenal shopping area even gave us a ride to the bank so we could pick up our check for Toyota of Watertown. Elkin made sure our new car was absolutely beautiful when we arrived – and it was. This was the most seamless and positive car-buying experience we’ve ever had. If you’re considering a Grand Highlander or any new or used car, just ask for Kenny and Elkin. You’ll be in great hands at Toyota of Watertown.
Aug 21, 2025 -
I really enjoyed my purchasing experience here! I was assisted through the entire process by Daniel Velez Herrera in sales and he was outstandingly kind. I never felt pressured towards any bells or whistles I didn't want, and the process was impressively smooth. My recent follow up service appointment was equally painless! I recommend this dealership highly.
Aug 15, 2025 -
Great experience working with Lazarus who was very friendly, helpful and able to answer all our questions. I would highly recommend working with this associate as he is not a high pressure slick salesman type which is what I've come to expect after having purchased many cars from different Toyota dealerships over my many decades. Did end up purchasing a 2025 Prius and will likely return there for my next upgrade! Looking forward to the manicure when my car gets serviced. I did also purchase all the extended warranties which were presented to me in a very friendly, non-pushy way, by Edwin.
Aug 15, 2025 -
I have purchased several cars from this dealership through the years. This time I got a Prius Prime EV and I love it. Luis gave me lots of information and still answers my calls if I have questions! The service department is quite good also. I had to come in twice for nails embedded in tires from all the construction on the MA roads. I also want to mention the wonderful idea that this Toyota had by offering a manicure while we wait for service. Careen is charming and very professional. Kudos to her and to Toyota for making the experience available. The only thing better would be also offering pedicures!! Thanks, Toyota!
Aug 13, 2025 -
This was my first experience taking my car to a Toyota dealership for maintenance and they were phenomenal. Frank was the associate I worked with and he was very kind and helpful. He even went as far as to help me when I brought up a scratch that my car had. The facilities are very well kept and I even had a complimentary manicure from Diane while I waited on my car. Overall I had an amazing experience and I would highly recommend this Toyota dealership.
Jul 27, 2025 -
After checking out several dealerships around town—both online and in person—I finally found myself at Toyota of Watertown, hoping to see and eventually drive home a 2025 Toyota Grand Highlander Hybrid Limited Nightshade within a reasonable timeframe. That’s where I met Daniel, a friendly, sharp, and genuinely down-to-earth professional who stood out immediately. No sales pressure, no gimmicks—just a clear and honest breakdown: TSRP, tax, and a small paperwork fee. Simple as that. Based on my research, I knew many buyers were waiting 4 to 6 months just to get their hands on this model. So you can imagine my surprise when, just a couple of weeks later, Daniel started sending me some exciting updates. And now—just a little over a month later—I’m driving home in my dream car. (See the photos!) Hands down, Daniel is the best salesperson I’ve ever dealt with in the auto industry—professional, transparent, responsive, and truly invested in understanding what I wanted. The dealership itself is spotless, welcoming, and runs with integrity. They have a solid collection of cars and strong business ethics. If you’re in the market, I highly recommend giving Toyota of Watertown a visit—and make sure to ask for Daniel. He’ll understand your passion and your needs, and he’ll do everything he can to help you find the right fit, fast. Never thought buying my favorite car would be this smooth and memorable—but here we are!
Jul 15, 2025 -
Great experience buying a used car with Raffi! Answer questions and was happy to assist with financing and registration questions. An overall easy purchase process and helpful team!
Jun 29, 2025
Nearest Junkyards to Toyota of Watertown
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We will buy your car in any condition:
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- Non Running
- Old
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We serve the below locations in this area
- Burlington Township
- Cambridge
- Chelmsford Township
- Everett
- Framingham
- Lexington Township
- Lowell
- Malden
- Maynard Township
- Medford
- Melrose
- Natick Township
- Newton
- Shirley Township
- Somerville
- Stoneham Township
- Tewksbury Township
- Townsend Township
- Tyngsborough Township
- Wakefield Township
- Waltham
- Wilmington Township
- Woburn
- North Billerica