AutoZone Auto Parts in
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Address:160 Washington St, Somerville, MA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:02143
Working Time and Location
What clients say about AutoZone Auto Parts in Somerville (MA)
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Worst AutoZone experience I've ever had. Waited 30 minutes for help just to be told to wait, zero help. Me and 3 other people just set our items down and left. Nothing organized on the shelf, impossible to find anything or check out. Comical.
Oct 18, 2025 -
Will was extremely helpful diagnosing my engine during a very busy morning in the store. Thank you!
Oct 08, 2025 -
Thanks to ed for helping me with my oil! 5/5 customer service, he even informed me about things I didn’t know regarding my cars computer system!
Oct 05, 2025 -
Saved me after car battery dies on the way back from the airport and 36 hours worth of flights. Can't rec enough!
Sep 28, 2025 -
Great experience but HUGE shoutout to Brandon A. Greeted me & asked what I needed the very moment I walked in. He gave me options & discussed patiently what I needed then got the task done efficiently. Very friendly & attentive, give Brandon A. a raise!!!
Sep 10, 2025 -
Noureddine goes above and beyond for customers! He is such a delight and explained things very well. Thank you Noureddine!!
Jul 23, 2025 -
Ayy I was missing a radiator hose and my man Alexander B helped get me back on the road with a smile on his face. I don't know what you guys are paying him but for that type of service, it needs to be more.
Jul 07, 2025 -
I had an amazing experience at AutoZone thanks to Brandon A. From the moment I walked in, he was professional, attentive, and genuinely eager to help. He went above and beyond to make sure I found exactly what I needed and even offered helpful advice. It’s rare to find someone so dedicated to excellent customer service these days. Thank you, Brandon — you’re a true asset to the team!
Jun 10, 2025 -
Went in to buy two wiper blades for Honda Civic. At checkout the manager offered to install them for me…YES PLEASE! Super friendly, personable staff throughout the store; a pleasant atmosphere (how rare is that!) Highly recommend stopping in for any/all DIY automotive needs.
May 29, 2025 -
Very impressed with Brandon A this week on Two different occasions. Few days ago he helped me choose the right headlight cleaner for my CRV and today he replaced a headlight halogen light and i tried to tip him but refused and said this is part of my job . It’s hard to get good service at many businesses but this location impressed me today. Good job Brandon -A and thanks
May 28, 2025 -
Manny the manager at the Somerville store saved my life he drove me to my car installed my battery and it didn't work again so he asked me to put my car in neutral and turn it on and the car started and I was crying don't know how he knew that but he saved my life all after he worked all day but wouldn't leave me stranded. He's the best.
May 27, 2025 -
NeYo was such a great help !! He came outside and helped me access an issue with my car and was so kind and knowledgeable!! Thanks so much NeYo !!
May 25, 2025 -
Neyo, helped me buy the underglow lights for my car. He gave me great advice on the style and color, and even helped me find a good deal. Thanks you!!!
May 20, 2025 -
One of our windshield wipers was not aligned properly and we came in for a replacement. Manny was kind enough to go out to the parking lot, take a look at the car. He noticed very quickly that the issue was with the installation of the windshield wiper and we did not need a new one. This was at night and just before closing. Very grateful for his knowledge! Will definitely go back for future maintenance issues!
May 07, 2025 -
My battery died a few days before shipping my car, and I was in desperate need of a battery swap! Kelisio and Will were able to help me right away. I can’t thank them enough! This was definitely the best Autozone experience I have had in Boston. Thanks again!
Apr 26, 2025 -
I drove my car this morning to work to find I only had one windshield wiper on my car and it was starting to rain. I came to AutoZone in a panic and Will, the store manager was so nice, professional and helpful. He helped me find out the correct size and helped me replace the wiper. This type of customer care really turned my morning around and I am very grateful! Thank you so much Will and AutoZone for saving my morning!! 10/10 for this location!
Apr 15, 2025 -
This month I had multiple different car issues that brought me into AutoZone. Every single time, Berto saved the day! Any questions I had, any confusion, and any anxiety were all met with such sincere care and expertise that this AutoZone is now my one stop shop! Highly recommend.
Mar 26, 2025 -
Stopped in to get a new battery. Brandon was very helpful and efficient. It was obvious they were starting to close up for the day, and he still took the time to install it for me so I wouldn’t have to come back the next day. Thank you so much!
Jan 15, 2025 -
Went in yesterday to get replacement wipers for my car and the staff went above and beyond to make sure I purchased the correct wipers for my car and even helped me install the new wipers on my car! Thank you for making sure I got the right product and the determination and helpfulness to install the wipers. Would recommend to others!
Jan 12, 2025 -
I had a pretty stressful situation with my car tonight when the battery died. I’d been putting off replacing it because the mechanics I usually visit are booked up for weeks. AAA got my car started, but warned me it would probably die again overnight. With freezing temperatures setting in, I called AutoZone in Somerville at 6 PM, hoping for some advice. Roberto answered the phone and kindly suggested I come by. By 7:15 PM, I was driving home with a new battery, feeling so relieved! Roberto and the manager, Will, were incredibly helpful and went above and beyond. It was freezing cold outside while they were replacing my battery, but they were both so friendly and efficient. I’d never been to this location before, but after this experience, they’ve earned a loyal customer. Highly recommend!
Jan 08, 2025 -
Stopped in to see why my check engine light was on. Alexander was super helpful, immediately grabbed his reader and came outside. He looked up the code online, showed me the problem and told me what parts I needed. In the past when I went to Advance just down the road for the same thing they just handed me a cheap little reader and made me figure out everything on my own.
Dec 29, 2024 -
I came in for a new battery and the staff was very helpful and efficient. Brandon installed the battery for me and showed me the steps along the way, which was great to learn and he was awesome. Would recommend coming here for car help!
Nov 22, 2024 -
I went to this store and I bought a battery. There was an issue finding my account linked to my phone number. After emailing the store manager Will was able to help find my account and resolve the issue. He was very cordial throughout the process. His great management skills will guarantee I stick with Autozone in the future. Thank you!
Nov 07, 2024 -
The staff were so efficient and available! I had a check engine light come on and called before heading over - someone picked up right away and said they could take a look. Five minutes later I pulled in, an employee came right with me to my car with a code reader, and 5 minutes later I had an answer. He even printed out the read so I could take it with me when I take it in for service. Really appreciate their professionalism and speediness!
Sep 30, 2024 -
Helpful staff. Had an issue with the receipt and they took the time to reprint it
Sep 01, 2024 -
Awesome service, always moving the cash out queue efficiently and with a friendly smile. See! Hardly a line cuz they checked out everyone fast !
Aug 14, 2024 -
My experience was awesome. Everyone was extremely nice with great customer service. The young man at the front desk named Kendrick was very patient with me. I didn’t know what part I actually needed for my car but he helped me figure it out. I had so many questions and he was patient and answered them all. As a woman going into car places I tend to get very nervous because I don’t know anything about cars. This young man did not judge me by my silly questions he answered them and educated me.
Jul 10, 2024 -
If you looking for good service reach out to Prince! Helped me to change my battery and all worked well. Thanks Prince!
Jun 27, 2024
Nearest Junkyards to AutoZone Auto Parts
Want to sell your car?
We will buy your car in any condition:
- Blown Engine
- Burned
- Damaged
- Flooded
- Non Running
- Old
- Salvage
- Scrap
- Totaled
- Used
- Wrecked
We serve the below locations in this area
- Burlington Township
- Cambridge
- Chelmsford Township
- Everett
- Framingham
- Lexington Township
- Lowell
- Malden
- Maynard Township
- Medford
- Melrose
- Natick Township
- Newton
- Shirley Township
- Stoneham Township
- Tewksbury Township
- Townsend Township
- Tyngsborough Township
- Wakefield Township
- Waltham
- Wilmington Township
- Woburn
- Watertown Town
- North Billerica