To have such a wonderful shop in the neighborhood is a godsend. From start to finish, everything was clear. They took information from my insurance in a flash and processed the additional needs for my claim with me step by step. Our car looks brand new and the small touches of cleaning the wheels and car is truly a gift. Thank you!
This is a great BodyShop to bring your car, the staff is friendly and professional, I just need it my side mirror fixed and they treat me as if I was there for a major fix, there alone tells me a lot !! Definitely bring my If I ever need it again! Thank You
Toucan Auto Center did an amazing job on my car. Come here for any detailing needs you need on your car for a great price, they make the process seamless and provide a constant stream of communication. They also make sure you won’t be left without a car for as long as your car is in their shop. Ask for Gustavo, he really is the man
This well-managed shop, recommended by my insurer, went above and beyond to repair a damaged radiator in my KIA in a timely manner. Their prices aligned with other estimates I had obtained. The car was spotlessly cleaned, inside and out, when the job was completed. The staff was friendly as well as professional. I am more than satisfied.
The workers here are very friendly and professional. The service was amazing and thorough. Gustavo was great to work with. I highly recommend this shop.
Toucan did a great job and my car now looks great. Gustavo kept me up to date on progress (and unavoidable delays) throughout. I appreciate both the work and the service.
I had the best experience ever. The communication with Toucan Auto Center was top notch. I would get a call back for every call that I made and a response for every concern that I had. Gustavo and the team that he worked with were very professional. I am very grateful for the services that I received.
⭐⭐⭐⭐⭐ I had an excellent experience with Toucan Autobody. Someone hit my car, and they made the repair process stress-free from start to finish. Communication was clear and consistent, and they kept me updated every step of the way. The quality of the work was outstanding—my car looks great again, and I couldn’t be happier with the service. I highly recommend Toucan Autobody for anyone needing reliable, professional, and friendly service.
I shopped around for an auto repair shop and received four quotes to fix significant damage on my car. Toucan not only matched a lower quote but offered to repair additional damage as part of the quote.
The communication from Gustavo throughout the process was terrific and gave us peace of mind that the repairs would be done on time.
The finished results were fantastic as the car looked pristine and there were no surprise additional charges.
I recommend Toucan for their integrity and quality of work!
These guys were awesome! Great on price, timing, and quality. Far exceeded expectations and were very nice to work with. I hope I don’t need them again, but will certainly go back if I need to and would strongly recommend to anyone.
I cannot provide enough praise for Gustavo and his colleagues at Toucan Auto Center. They made a terrible experience (a car accident) so much better with their customer service, attention to detail, and quality workmanship.
I selected Toucan somewhat blindly when their name was provided by my insurance company on a list of local service centers. I couldn’t have luckier in choosing them to repair my car. Gustavo reached out almost immediately to schedule my appointment. He was friendly and accommodating. I was able to drop off my car the same evening after regular business hours. Gustavo also provided consistent updates (via text, email, and phone calls) about my car’s progress. I even inquired about having some other minor damage (not related to accident) taken care of at the concurrently and was provided with a prompt quote. I didn’t end up having the additional repairs done, but I was completely floored when I picked up my car and saw that they’d done the work anyway — AT NO CHARGE!
I was beyond satisfied with the level of work and care from Toucan Auto Service. My car is ten years old but it felt like getting behind the wheel of a brand new one. Thank you, Gustavo and team!
brought my 2025 Toyota Camry to Toucan Auto Center after it was damaged on the right side panel, and I couldn't be happier with the results. From start to finish, the team treated me with care and professionalism. They kept me informed throughout the repair process, helped coordinate everything smoothly, and made me feel confident my car was in good hands. When I picked it up, the work was flawless-like the damage never even happened. On top of that, their customer service was top-notch. It's rare to find a shop that genuinely cares, but Toucan Auto Center truly does. Highly recommend!
My vehicle was recently crashed while parked and I took my car to Toucan Auto Center in Somerville, MA, and I couldn’t be more impressed with the service I received. From start to finish, the team made the process incredibly smooth and stress-free. They not only did an excellent job with the repairs—my car looks as good as new—but they also went above and beyond by setting up my rental car and even detailing my vehicle before returning it to me. Their professionalism, attention to detail, and customer service were outstanding. I highly recommend them to anyone needing auto body work!
I can’t say enough good things about this shop. Gustavo and the team did an amazing job on my car it looks brand new. The work was done in a timely manner and I was always update with the progress. I would recommend this shop to everyone I know. Thank you for making my car look beautiful again!!!
Gustavo and his team are the best in town. Their work is of the highest quality, performed speedily and professionally with crystal clear communication from start to finish. I would use no one else to take care of my car
This is one of the most upstanding auto body shops I have ever been to. They are courteous, communicate throughout the process, and go above and beyond to take care of your vehicle. I request them through my insurance every time I have an issue.
So grateful to come across this auto center. Gustavo practiced great customer service. He was so diligent in every detail from fixing my car, rental car, open communication, and pricing.
Terrific! Customer oriented, supportive, and they do excellent work. We couldn't be more pleased about how well they repaired our BMW. Will return for any work we need done in the future, for sure. Gustavo took care of every detail and all the paperwork after our accident and made us feel completely comfortable through the entire process.
Exemplary service. Gustavo excelled at communication about the process and any updates. My car came back very quickly and very clean. I'm not exaggerating saying that it looks better than when I dropped it off and better than before the accident that necessitated the service.
Great service. Toucan partners with my insurance and fixed my car after a hit and run. Gustavo from Toucan managed the whole process. He was very helpful and went the extra mile to communicate updates I needed to know. Additionally, they cleaned the inside and outside of my car without asking! Definitely recommend!
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Update, 1 week later: after my first appointment, there was an additional issue with one of my tires — Gustavo immediately took care of this and made sure my car was in great shape. Incredible customer service! Thank you Toucan!!
OMG! Not only did they do a beautiful job replacing my bumper after a minor accident, but when I picked up my car, it was sparkling clean inside and out!!! It was such an unexpected and nice surprise. They really went above and beyond at Toucan and everyone I dealt with on the phone and in person was so friendly and helpful! Thank you, Toucan!!! <3
I encountered Toucan Auto Center by driving by, and accidentally seeing the sign for it - although I am long time Somerville resident, I never noticed these guys. Anyway, after checking a very few Google reviews (all excellent ones), I decided to try my luck, as I needed auto body work done on the rear bumper of our brand new car before the school year started (we use the car to drive the kids around). In any case, I met Jim, who was super helpful and nice, and who, most importantly, said that he could squeeze me in their schedule practically any time I am ready. Not to mention that he gave me a very reasonable estimate, and explained all the work that would go into it. And then, a day earlier than expected, he finished the job, and the painting blended superbly with the rest of the car! From now on, Jim and his crew are my go-to people, although I hope that I won't need their service anytime soon, :).
We brought our BMW 328i in for body work after an accident. The work was excellent. What stood out more so than the great work was the customer service and consistent communication every step of the way. In a world where good customer service is a forgotten art as it seems it is something business' no longer take pride in, it was refreshing to work with someone who still sees the value in it. I was impressed.
So happy I brought my car in after being hit. Their communication from beginning to end was perfect. Managements professionalism made me feel at all times like my car was in good hands. Could not be happier; my car looks great. Will definitely refer and return.
They were super helpful fixing up my Subaru Forester after somebody hit it parked on the street overnight. When I got the car back everything was fixed and clean. They communicated super well, gave me updates on when the work would be done, and made sure everything was taken care of. Would recommend
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