Lug Away Junk Removal in
Newton (MA)

Emmanuel, a member of the Lug Away team, arrived on time and well prepared to undertake two separate junk removal appointments on two different days. On each occasion he was professional, hard working, and he ensured each removal appointment was well-coordinated, organized, and efficiently managed from beginning to end.

Outstanding! The owner Steve was truly amazing he was so helpful and professional! Reece and Mike were the guys who came in to do the job and they were fantastic! They were so friendly and super efficient! The original quote was 3 hours and they did it in 2. I have nothing but positive things to say. I am SO happy I called them.

second time I used these Guys. First was a big job. Second was small. Both experiences were exceptional. Great service and communication. They arrived on time and left everything spotless. Highly recommend

They were fantastic! I can't recommend this company enough. I was concerned if they would take soiled furniture, but they did no problem, and made it pain-free! They got right to work, were clear about pricing and even helped shovel out the back steps to help clear the basement of junk. They went above and beyond! I was impressed with how quickly they were able to remove all of our stuff from the third floor and basement. Broke down the furniture and removed. Don't be turned off by the robot voice that answers the phone and schedules the appointment. Once I had further questions, I received a call and email for my questions. I can't say enough good things! I would definitely recommend this company!

Highly recommend Lug Away for any of your junk removal needs! They are professional, courteous, efficient, and reasonably priced. I truly can’t say enough good things about this company. We will absolutely be using them again.

LugAway Junk Removal was great! Reese & his partner, (forgive me, I’m blanking on his name) are absolute lifesavers! They showed up on time, worked fast, and hauled away our old furniture and junk like it was nothing. Super polite, no hidden fees—just honest, friendly service. Five stars, hands down—call them first next time!

Professional service! Appointment confirmed, drivers called to alert their arrival time (on time!), price was right. A large, heavy sofa bed was removed with care and such expertise. The crew that came were so friendly and fun to work with. Absolutely thrilled with this removal and no doubt we will be repeat customers.

Steve and crew did a great job! We didn’t make it easy for him either with a 30year old rusty workout equipment. They communicated about time they’d arrived and texted before showing up. Would use them again definitely

I have been using Lugaway for years now and highly recommend this company. Absolute top notch service, extremely helpful and always friendly every time. I will never use another company for junk pick up except Lugaway.

The owner, Steve, was a pleasure to work with and provides straightforward upfront pricing for excellent services provided by a stellar team. Jeff and Mike were friendly and efficient and went above and beyond to help reduce labor costs when they hauled away a three-layer 40 x 80 foot enclosure I’d built for my dogs when I had to move out of a long-term rental. Highly recommend! Preferred hands down over 1-800-GOT-JUNK (who gave me an estimate over the phone three times less than their quote on arrival). Thanks, Steve, Jeff and Mike!

Luis did an excellent job. He provided a detailed quote and finished clearing out my garage in an hour. He was very professional and hard-working. Would definitely hire again.

Soon after the Christmas holiday this year I needed some help moving some heavy and difficult to move furniture from my 2nd floor apartment. The team at Lug Away Junk Removal was great! Mike and Emmanuel made quick work of my problems and got the job done in what seemed like record time! The two of them were also very professional and friendly. I'd highly recommend them to anyone looking for some help moving stuff out and around!

Very responsive and professional. On very short notice, Lug Away was able to communicate with me and set up a removal. Even made time for a call over the weekend to talk through the whole process.

6 large pieces; metal cabinets and wooden bureau, plus electric grill gone! Two young men did masterful job

Lug Away removed the carpet at the house we recently purchased very professionally, as well as helped to remove various debris and old paint buckets that were lying around after the previous owners left. They completed the job in the timely manner and their employees were very friendly. Would definitely recommend working with them! We’ll be contacting them in the future if we have any more disposal needs!

We had a big bulky & heavy piece of exercise equipment in our basement that previous had homeowners left. Called to have it removed; Louis and Jeff were there fast and they did a great job lifting it and hauling it away - quick and easy, very polite, and a reasonable price. Best to book the appointment online rather than by phone, as the phone is answered by an AI virtual assistant who didn't seem to understand what I was saying (but the owner then called back promptly, to their credit.)

Lug Away was fantastic to work with — super responsive, quick, and incredibly efficient. They confirmed the appointment right away, showed up exactly on time, and had everything loaded up in no time. The team, Louis and Mike, were friendly, professional, and made the whole process completely stress-free. Highly recommend if you want fast, reliable junk removal with zero hassle.

Very organized and professional. I have worked with Lugaway a few times on projects ranging from very easy to very challenging, and they have been great. I did not worry about my house getting damaged when they removed a large item from my third floor attic and took it down a very tight winder stairway. If you value professionalism these are the folks to use.

Great service, easy to schedule and coordinate. Transparent, fair pricing. The guys were a pleasure and made quick work of lugging it all away. We have used them a few times over the past year. A great service, and recommend without reservation.

They showed up on time, were efficient, personable and diligent. Making an appointment was simple. They cleaned a huge mess with minimal direction and at a reasonable price. There was no bait and switch in terms of pricing once they arrived. I would use them again without reservation. Honest and hard working about sums it up.

I was absolutely blown away by the team's professionalism, friendliness, and "can-do" attitude. They worked quickly and efficiently, tackling every task with enthusiasm and care. There was no job too big for the workers — even when we had to add more items after our initial walkthrough, they took the new challenges in stride without missing a beat. Their work ethic was outstanding, and they remained courteous and thorough throughout the entire process. We would not hesitate to book their services again and will be recommending Lug Away to anyone who may need it.

I called Lug Away and asked if they could remove large cement blocks that might have been an old foundation. They were at my house 35 minutes later. I showed them the work that needed to get done. Their quote was reasonable so I asked them to do the job. They did it right then. It took less than an hour from start to finish. The two men were polite and professional. They spoke English well, understood what I wanted and did the job exactly as I'd wanted.

My 2nd time using LugAway. They are great. They take a quick look around and give you a price. Then they grab the junk and put it in the truck. They sweep up any trash and they are gone. Very fast and very good. The pictures show only a part of the load.

Customer service was great, the people were great but the quote I got was insane for 2 mattresses and a boxspring. 3 items in total and I brought all items to first floor to make it easy. Upon arrival I was quoted for $485 dollars for 5 minutes worth of work. Outrageous pricing and the on site quote seems a bit ridiculous for them to come all the way out and leave with out work. Seems like a waste of time. Very nice people but ridiculous cost.

Great prompt service! They removed all my carpet to expose a nice hardwood floor. Not the first time I used them and Steve was great to work with.

They did a fabulous job. Reasonably priced, definitely not cheap but worth it. The two men that came were so nice and helpful and polite. they took everything that I wanted them to take, and swept up after themselves. I would definitely use them again.

I've used Lug Away several years now and the service has always been immediate, thorough, and efficient. The crew is professional and completes the job efficiently. I will continue to make use of their services and highly recommend them to anyone in need of clean-outs and removals.Prompt and efficient as usual!