These people will treat you like straight up garbage. Towed my car over charged me and damaged my car on top of that. I live an hour away from this place and when I called the owner he laughed at my face after they put a big fat nail on my tire it’s raining and I have my kids in my car I can get a flat tire at any time inhumane disgusting people.
These guys stole my car out of the CVS parking lot while I was shopping in the store. Also damaged my vehicle during the tow. They won't respond to certified mail either, so you have to hire a process server to sue these people.
I’m a disabled veteran with a handicap placard and handicap plates, I picked up a prescription across the street used the bathroom and intended to fill the script at cvs in Medford. The incident exasperated my recent injury and he extorted a disabled veteran with handicap plates a placard and who was recently injured causing me to seek medical help after.
Rude, inhuman, makes money out of making people’s life worse and total rip off. Regardless of your situation/health condition the guy Charlie tows and talks as if he is speaks so inhumanely and rudely, as if we were second class humans. There are so many more decent people running towing sevices. Cannot believe such a human exists and makes a living like this
Will file a lawsuit against this company. It is total rip-off. Did not have listing prices so basically just charge whatever they want. (When you ask for price they ask you to call back in 15mins) We had dash cam in the car, clearly they towed the car around midnight but they still charge for that full day?? Also scratches on the back of our vehicle.
This place is TERRIBLE. It's super shady and they try to rip you off. They are not forthcoming about details (I was there the other night at about 7pm to get my car but had no cash & could not use ATM so I said I'd have to get it the next day. The guy told me "the price is good until this time tomorrow"... turns out that was a lie because when trying to pick up my car at 6:30pm the next day they wanted to charge me more). ABSOLUTE DISGRACE of a place. It should be SHUT DOWN. It was nightmare trying to get my car back.
Terrific Service. Charlie the owner came out to tow my car on a Sunday. Now that is dedication when the owner comes out on a Sunday ! Their truck was immaculate inside and out and. Charlie arrived and transported my car to the repair facility.
Thanks Charlie
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