Hampden Trading Company in
Hampden Township (MA)

Purchased a Subaru Forrester. Looked great drove great. Had it 2 weeks need to replace the entire exaust system front to back. Passed inspection and 1 week later started making exaust noise. Huge hole and lots of rot. I know its a used car but supposedly was in great shape. No way they did not know the system was rusted away they.couldnt have not seen it on there lift. Unfortunately no guarantee except it would pass inspection due to mileage over 125,000. If your buying a used car have someplace you can take it with a lift so you can inspect the underneath. Because these guys won't tell you .

I took my mom down to look at a car. All the cars were clean, a mechanic goes over them before they are priced, and the prices are very fair. Rusty was friendly and helpful. My mom bought the car we went to look at.

I recently purchased a 2018 Subaru Crosstrek from Hampton Trading Company, and I'm very pleased with my experience. I found the car listed online and I drove down from Maine to purchase it. Rusty had the car ready and waiting for me when I arrived. I looked over the vehicle and took it for a test drive. Satisfied, we agree to a deal. I went back to Maine to finalize the paperwork and Hampton Trading Company overnighted the car's title back to me. I picked up the car a week later. Overall a very smooth experience. The company operates with honesty, transparency, and professionalism and I recommend them

I knew exactly which car I was looking for and they happened to have one on the lot. I've had bad experiences with dealers before so I'm always hesitant, but the people I worked with at Hampden were exceptionally helpful and easy to work with! They made the whole process quick and easy despite me being out of state, continued to help me after the purchase, and even the local mechanics I reached out to about an inspection had nothing but good things to say about them. I am very happy with the car and the whole process overall!

Would not recommend to buy a vehicle from here. A elderly family member of mine bought a vehicle a little over two years ago from here recently one whole rocker panel rotted from the inside out it was filled with spray foam and a half inch of bondo.

Eddie was great to work with. He was prompt with communication and efficient with the whole transaction when we recently purchased a car for our daughter.

I am very happy with my experience, Rusty and Angela were wonderful to work with. I can understand how some may be put off by nonnegotiable pricing (myself included at first as someone who likes haggling!) , but compare their pricing with other used dealers in the area and it becomes much more reasonable. And thrilled with my new car!!

Why is it that white customers get to go on test drives by themselves, but I had to be accompanied by a dealer on my test drive ? This place is clearly racist. Your actions have cost you a sale. They also say prices are nonnegotiable. This is America, everything is negotiable. Do not do business with this place.

Do not shop here. Notice the pattern in lowest ratings. Notice how they always have an answer for everything and accountability is never really taken. I’m a chill guy lol. I’m only 24 I bought my first car here and I regret it everyday. I was hesitant to leave such a negative review at first, but finally decided to do so some years later because I now feel it's the right thing to do. I wouldn't want anyone else going through what I went through working with these guys. To sum it up they sold me a lemon. They got me. I rather not be bothered by this so I rather not share too much.

Young woman here, I stopped by this place EXTREMLY nervous and intimidated because I know nothing about cars...this was my FIRST time going through the process of looking for a car all by myself...One of the men there was very cold and rude the moment I put my foot into the door. I had two similar cars in mind that I wanted to look at, hoping to pay one in full right on the spot, but I had confused the pricing with one of the cars, my own mistake. But that one man only grew more abrasive and impatient the longer I was there, making me even more nervous and upset then I already was. I left crying, taken aback by how awful he treated me. I only assumed he was annoyed by the fact I was a young and inexperienced female. I'm also going to assume his response to this review will be just as nasty.

My experience with this company has been MUCH better than any other dealership I have been to. They clearly enjoy what they do, and it shows! It’s near impossible to find a trustworthy dealer these days, but I can’t recommend this place enough. They went way out of their way to get the car registered to CT earlier than anticipated. I drove the car home a few days after it was purchased, and I absolutely love it! They still answer any questions I have about the vehicle, even weeks after I brought it home. They clearly want every customer to be happy with their purchase. No shady business here, and no hidden fees. They’re upfront and honest about the price, condition and quality of their cars. Thank you very much! You’ll be seeing my friends and family in the near future, and I’ll be back for my next vehicle for sure. A++++ service!

Have had 0 issues with my car. The process was fast and smooth. I'd purchase another car from here with no hesitation. They price the cars fairly so if you have a lower budget, expect a lower budget car. I’ve had my car I bought from them 3 years ago and haven’t had one issue with my car. When I’m ready to purchase another car this is where I’ll be going. No hesitation!

I recently purchased a car from Hampden Trading Company. Ed, Dave and the rest of their team were very pleasant, professional and easy to work with. Totally satisfied with the car and the overall experience at Hampden Trading. Definitely would recommend Hampden Trading to anyone looking for a quality and reliable used car.

I purchased a 2008 subaru outback. I drove it for a week and felt something not right in the front end of the vehicle. I brought it to my local shop and they told me I had a bad wheel bearing and tire rod . Even though it was not under warranty I called and they told me they would fix it because it was the right thing to do! Such great people I will buy all my used vehicles from them form now on. I can see why they are a 5 star dealership. If you need a vehicle this is were you need to shop. Thank you Ed and Doug. Such great people!!!.

I just bought a 2015 Subaru Forester I got a great deal the staff is more than friendly and helpful! They don't deal in crap! My friends have bought two cars from this organization, t h e y highly recommend this car dealer and so do I! There's a lot of shady dealers, hampdenTrading Company is not one of them! I've been following them for years before I bought my car they are probably the most upfront No Nonsense reasonably priced Vehicles anywhere in the state of Massachusetts! I will buy from this company again!

We bought a 2015 Subaru Forester from here a few months ago now. I forgot to review but really wanted to shout them out for great service. Very nice to deal with and they have some nice cars. They sell what they know and have been doing it along time. So buying experience was 10/10. The car was nice and test drove great except what sounded like a loose heat shield. They said they would fix that. The air conditioning didn’t work at the highest setting but fine on other settings. They said they would fix that. We picked up the car and drove home. A day later the rattle came back. No big deal, heat shields on these things are problematic. Easy fix. The next few days I realize the air still cuts off at highest setting. Planned on calling them about that but out of nowhere the car stalls. Then every warning on dash lights up. I call them. They were very nice and said they had an idea of what it was and would step up on making it right. Turns out this is a known subaru defect and costs like 2500 bucks. They told us that we would split the cost of the parts and no charge for labor. Seemed fair. In the end we appreciated them fixing that huge issue but were kind of left slightly unsatisfied that things we were promised would be fixed before pick up weren’t fixed. Overall I am happy with the car, the process, and the companies response to that very serious issue. I do recommend them but definitely suggest checking anything to be fixed before pick up right there in the lot.

We had been looking for an affordable, safe, reliable car for our son in College for MONTHS that met our make, model, year, and price parameters. We found exactly what we needed and more from the folks at Hampden Trading. Rusty, Dave, and the rest of the staff are honest folks with a lot of integrity. They don't cut corners, stand by what they sell, and work to make everything right - down to the last detail. We felt very good driving off the lot. After purchase, we brought it to our own mechanic for inspection and another once-over (we live 90 minutes away), and he was very impressed with the car. The company and the people live up to their reputation. We recommended them to a friend looking for a vehicle for their college kid, and they ended up getting a great deal as well. We will definitely go back when the time comes again.

Great experience here getting my used 2014 Outback. Dealers are friendly and let you take your time browsing. Great price and car was very clean. Had some very minor tech troubles after leaving the lot and Hampton took it right back and fixed everything perfectly very quickly. They are a pleasure to work with. I’ve had the car for 2 months and have zero issues, just finished taking it on a 1,400 mile road trip and was a delight to drive! Thank you.

These guys are awesome. They were incredibly patient with me and held onto a truck way longer than what should have been expected. Unlike many other small dealerships, they are completely honest about everything and I never once felt lied to throughout the whole process. The prices and customer service are as good as it gets. They took care of everything for me and I couldn’t be happier with my experience and truck. It was great doing business with you guys and I appreciate everything, you really did go above and beyond for me.

We had an excellent experience at this dealer. Got an excellent deal on a used Subaru. They handled everything extremely well. Great communication and the car was exactly as represented. Would definitely buy here again!

Very professional people, all of them are very friendly, Angela and Rusty took care of me and my wife without pushing us to buy. We bought a nice Subaru Forester 2015 for a good price. This is our dealer of preference. We have bought 2 cars here. Something that we love about this dealership is that they do not sale cars from the auction. I really recommend this dealership to anyone who come across with me. Thank you Angela and Rusty.

My wife and I went to take a look at a Subaru we saw online. It was very clean and we were treated very well. The 2014 had only one owner and runs beautifully. The company took care of all the paperwork and everything went smoothly. Thank you for making the experience of buying a used car easy. Would definitely purchase again from you.

Bought a 2014 Subaru Outback with 96k miles in October 2022. It shifted a little weird so I brought it up with Rusty and team, they assured me nothing was wrong. After the shifting worsened, I got the transmission checked and got told I would need an entirely new transmission. It was outside of the warranty period so nothing could be done. I don't think this vehicle was checked as well as it could have been and I have only put 7k miles on it since purchasing and have had issues since. save yourself money and trouble and go to a better dealership.

We have purchased 3 cars and have been very pleased with the buying experience and the cars we have purchased.Easy to read stickers,no haggle or harassment from sales people makes the car buying experience easy.Car Fax also very helpful when checking out a car or truck you may be considering to buy.

Worked with Dave. He was very patient and easy to talk to. I ended up buying an older Pathfinder at a very fair price. They took care of a couple issues it had without hesitation. Service was above and beyond what I have ever experienced at a dealership. Will definitely be going back for future vehicles.

Great experience with Hampden Trading Company. Dave was very helpful with the deal transaction. I got a great motor car at a fair price. They took care of all the service items before I took delivery. The car is great. These are old school good guys.

If you’re looking for a replacement vehicle, I would highly recommend the staff at Hampden Trading Co. I recently purchased a Subaru Outback from Dave and really felt at home during the entire process. I live approximately 1 hour away and had never dealt with them before, but their business had been recommended to me. I initially called on a Sunday when they were closed and received a return call within 2 hours. I drove there the next day and took a test drive while Dave actually pointed out a few minor repairs that he felt were needed before he would sell the car; I had no idea there were any issues, but he volunteered the information! Their price was lower than every private sale or dealer I researched, but it was the people that made the difference for me. I can’t guarantee they’ll have what you want in stock, but I’ve never found a better dealer in the almost 40 years I’ve been buying cars. Any time you deal with someone new, especially when it concerns something as important as a car there is always a concern, but I was put at ease from the moment I arrived. I have kept in touch, love my car and wouldn’t hesitate to recommend them to anyone. Believe my review or not– anyone can write what they want. If you want to verify what I’ve said, just stop by and spend a few minutes there. You’ll be impressed.