What clients say about Freight House Antiques in Erving Township (MA)
Stopped by this place with my husband to end our day of antique shopping. It was 3:20 when we entered the store, hours of operation said open until 4:00. We were so excited to explore this place! Less than 10 minutes of walking around the store we were asked to leave because they were closing. The proper way to handle this situation would have been to close the doors to new customers entering the store and not abruptly ask active customers shopping in your establishment to LEAVE. I understand wanting to wrap up early, we all work for a living….to ask us to leave was extremely off putting. The man looked around and said…
“No one is here”…. To the contrary we were there. It’s unfortunate we are local and we would have purchased and supported this business….and advertised by word of mouth….I will not be spending a dime here in the future and I will not be recommending it to fellow treasure hunters.
Lotta stuff. Bit pricy for my taste. Very cool stuff, stuff unlike any flea market/tagsale I've been to. & they cook as well must be the spot in summer time!
I kept catching the older lady out of the corner of my eye watching me like I was going to steal something. The prices were outrageous which is why they have so much inventory.
As a serious antique collector (everything from fine mid-century jewelry to depression glass) I can confidently say this place is a mess. Many of the items labeled “antique” are clearly Chinese knockoffs or reproductions (some have the made in China stickers on them!), yet they’re priced like this is Fifth Ave. Completely insane markups.
Worse, the staff was rude and dismissive. I asked to use the restroom and was told to use the porta-potty outside… even though there is a working indoor bathroom with a code posted on the door. You charge premium prices but won’t let paying customers use a proper bathroom? Give me a break.
The only decent reviews here are about the food. If that’s what you’re after, great… but if you’re coming for antiques, move along. This place is a mess.
It's always a cozy experience coming here . The staff here are very friendly and professional. They have a lot of cool nic knacks for purchase. The food is good but a little above MSRP. There is plenty of parking right outside. I am looking forward to going back again soon.
Really fun store. There is also café next door with counter service and a light menu. A fantastic lady running the counter. Very local, but very good and very worth my time and money.
Was going to buy over 100$ worth of door and dresser hardware. Drove an hour and 15 minutes to buy that and had extra cash on hand to buy furniture and tools. My wife asked to use the bathroom and the crotchety ol lady, in an immediate rude way asked if we were customers, when we said yes she rudely said "but are you paying customers?". It was extremely unsettling and we will NEVER be going back there. I imagine it's not only bad for business, but bad for the whole town's business. Nothing to see in this town... just keep driving.
Have stopped here many times over the years. No need to even look at their “antiques” (many are knockoffs poorly made in china) ridiculously overpriced. Until recently, I would say their food was decent for the kind of venue it is…roughshod and like walking into an old dusty saloon in an early western TV series. Bacteria and old New England curmudgeon style personalities of the husband and wife were part of the charm. LOL. Call it my light entertainment.
My most recent trip will be my last. Sandwiches are half filled without much to bite into between the cheap white bread also ridiculously priced. Had a piece of pie (the size of a half serving all broken up on the plate before I could even take a bite.) Again, ridiculously priced. Hands down, if the owner is working the food counter the food order will inevitably be more skimpy.
BTW - I live in a major city where prices tend to be innately high.
The owners have been trying to sell the property and business for a few years at least. No doubt their asking price is comparable to the exorbitant cost of a low grade sandwich and broken up half piece of pie. With this projection do not expect a real estate transaction to take place any time soon.
No need to feel sympathy for this throw back hippy couple who are aging in place. They’ve purchased A-Lot of real estate in the area over the years setting themselves up nicely for retirement and estate planning for their children and grandchildren. That is, if they can come to terms with selling at a price people are willing to pay. Capital gains tax will undoubtedly be greatly reduced under Trump 2.0. This hippy couple should do quite well financially in this brave new world we have now inherited.
Super rude lady working at the front. She was actively making our food order and we asked for the bathroom code and she rudely responded that it was only for paying customers… she was making the food that we just ordered from her.
Anyways, she then rudely responded “the code is 1031”.
After which she was shaking her head in disbelief while preparing our food. Super awkward and disrespectful. This place could be awesome, but the staff are obviously too self absorbed and entitled. Unfortunate.
This was an unexpected little stop on our road trip. Food was good, most of our group got the BLT. Staff was very friendly. The kids really loved the ice cream too. Lots of interesting “antiques” to browse in the shop.
The best sandwiches in Western Massachusetts!! Generous portions, great breads and excellent customer service. Prices are very reasonable. Not interested in a sandwich? The baked goods have been featured in Cooks magazine. The scones are filled with fresh fruit and are perfect with a cup of locally roasted coffee.
Disgusting and unclean. Food is disgusting and what I ordered was completely expired and inedible. Also asked for a refund and told that wasn’t possible. I have been in the service industry for quite a while and never seen service as bad as this. One of the managers is completely rude and disrespectful to customers. She consistently talked over other customers and wouldn’t let them talk among many other issues I noticed as well. Please do something about this. Save your time and don’t come here.
What a gem. Had a great cup of coffee, tried a 'hermit' which was amazing, and Mary was wonderful company to talk with.
Wonderful selection of antiques with many unique items.
This place is absolutely terrible. Although i’ve seen videos of it before. I really wanted to go in and grab a bite. I have a service dog. The lady told me I would have to leave the dog Outside if i wanted to eat there. I simply explained that i’ve had no other problems with eating anywhere else with my dog and that they can’t remove my animal unless the dog had become a harm. I was absolutely disgusted by this lady’s behavior. I went somewhere else. PSA if you have a service dog don’t come here, especially if they are train/tasked for anxiety disorders but they won’t let you eat. there’s no point in even trying unless you have a “certified service dog” which is not a thing
Seen a women come in here with a service dog, which is allowed to be had in the United States without a registration. The manager of this establishment not only refused service to the women with the dog, but repeatedly talked over the women as she tried to explain how the policy for service dogs is, and why she’s allowed to have one.
I was thinking about coming in sometime, but I’d rather put my money towards a business that is understanding and compassionate. NOT one that doesn’t have time to hear what their customers have to say about their own needs to live while inside your establishment.
The location is just perfect for a break after a stretch of Rt 2 west highway. It’s interesting that a sandwich shop blended with an antique store. My review is more about the sandwich shop. Very friendly staffs and they do offer hot and cold sandwiches, wraps and paninis. I ordered a BLT on wheat-bread and a cup of chili, the bread was fresh and moist, the chili was tasty. However the price is on the high side IMO. Still worth it to visit.
小鎮中兩層樓的古董店。
An antique (Latin: antiquus; 'old', 'ancient') is an item perceived as having value because of its aesthetic or historical significance, and often defined as at least 100 years old (or some other limit), although the term is often used loosely to describe any object that is old. An antique is usually an item that is collected or desirable because of its age, beauty, rarity, condition, utility, personal emotional connection, and/or other unique features. It is an object that represents a previous era or time period in human history. Vintage and collectible are used to describe items that are old, but do not meet the 100-year criterion.
Awesome store. Lots of interesting items, carefully organized. The lunch counter was also great - had some very good sandwiches and the staff was very friendly.
What a truly unique and fun place! We met my in-laws here for lunch and had not only some awesome vegetarian food, but had a great time browsing thru the antiques. The food was amazing, I recommend the vegan chili and the 'keep an open mind'-BLT. The owner (at least 1 of the 2) was so much fun to talk with. You can find some things here that you thought were LONG gone. Right in the middle of Erving, much visit.
Finally, I visit to this place!
I drove pass by many times but haven't had a chance to visit today i went with my mom, we got ham sandwich and tuna sandwich which went well with my coffee. Good atmosphere price is very reasonable. Home made scones is very tasty too.
You could easily spend the whole day here. The shop is deceivingly large. Every corner you take reveals more treasures to be found and yet another corner to turn.
