Precision Motor Werks in
Marblehead Township (MA)

Always great professional service on time and within estimate.

I have been using Precision for the past two years. They are first class and they take care of great cars. They do all the work on my Porsche and Maserati. They understand the cars, they make the cars reliable and operating perfectly. Any time a problem comes up they are quick to engage and resolve the problem. They stand behind their work and they are always working to make cars run at their very best.

I have a 20 yr old Volvo and for over 12 yrs now Precsion has done an excellent job of locating the parts and doing the repairs that keep the car on the road. I have always been confident that their recomendations on repairs needed were justified and have not gotten any surprises. Precsion Motors does an excellent job of staying in touch with me and they attend to any issues the car has promptly

Precision Motor Werks has taken care of 2 VW Golfs (an old one and a new one) for me over the years. They are wonderfully professional, friendly, courteous, and efficient, and Alex and Liam always go out of their way to help me, whether it's fulfilling a short-notice repair request or a quick lift home in dangerously icy weather. I'm glad to have Precision as my "shop" and glad, also, to highly recommend their service!

I’ve used Precision for the past 5+ years and they are have always been great to work with. Super friendly, fast and great at communicating and explaining any work that needs to be done. Would highly recommend

Took my car here after a bad experience with the dealer, and they had it back to me in within 3 days fixed and ready to go. Excellent customer service and care. I'll be a repeat customer as long as I live here.

Fantastic experience from start to finish. Superior customer service was a pleasant surprise in today's world. I loved the service structure on how they conduct business ... from the quote process to scheduling to the finish. Not a wasted step! In case your wondering, I didn't know these guys from a hole in the wall. Thanks Alex, job well done.

They are always helpful and do their best to get the car back to you when needed. The mechanics went above and beyond to help us when our car broke down before a long trip. They always explain what is needed and give a good quote. Their central location in Marblehead make it easy to drop off and pick up the car .

Excellent. Dropped the car off early. Repairs were done. Picked the car up on time. And the guys were great in the office...

Precision took my 2013 mini cooper in right away, gave me an estimate and fixed it after sending for new parts. Works great again ! Thank you.

Precision takes great care of my aging Lexus. I have used Precision for a number of years for routine maintenance and repairs. Always reliable.

Precsion has been servicing my cars for over twelve years. They provide reliably excellent service at reasonable prices, but most of all they have proven to be trustworthy, a rare commodity.

Precision Motor Works have taken care of my BMW since 2015. I can't emphasize enough how well my care runs. They have an outstanding team and always communicate well. Highly recommended!

Precision Motor Works takes care of our whole family’s vehicles maintenance and repair needs. They get us in as soon as possible and they are always friendly and thorough.

I have used Precision Motor Werks for years and totally depend on their excellent crew to keep my car in perfect running order. We are very lucky to have them conveniently located in Marblehead.

The Team at Precision Motor Werks is A #1 !!! Very knowledgeable, thorough , efficient and professional!!! Courteous and friendly, skilled mechanics and technicians! Excellent customer care skills !

What stands out to me about Precision is their transparency. Yes, they are great at what they do, from servicing vehicles to servicing customers, but why I'll always return to Precision is they give detailed analysis to you, in writing, before doing any work, so if you ever care to get a second opinion, you'll find that they are always forthright, and always spot on in terms of cost.

The team at Precision is knowledgeable, helpful, and performs services in a timely manner. I've worked with Jimmy, Liam and Alex - all great! I found their prices reasonable and have come to rely on their expertise, recommendations and awesome customer service. ~Julie S.

I had a great first experience with Precision Motor Werks. The team plugged a tire, changed a light, and replaced the steering arm ball joints, among other things. I was so impressed with their communication and documentation - they shared a page with photos of any concern areas, noting priority/urgency for each repair. I couldn't afford to do everything they recommended at the time, but now I know what's coming up and can plan for that. I really appreciated their communication, candor, and patience. They explained in detail when I asked questions, not assuming I wouldn't understand. Highly recommend!

Great Northshore auto repair shop! Responsive & knowledgeable staff & reasonable pricing. I will continue to bring my cars there for any level of service needed. They are a great asset to have in the community.

I'm really impressed with this shop! I've used them a few times now and each time they have been fast, efficient and had great communication the whole time. The most recent was an emergency repair. Even though they were super busy, they went out of their way to squeeze me in. They found the issue and repaired it very quickly. They also documented the repairs and posted pictures on their platform so I could actually see what they were doing and what they issue was. I highly recommend Precision and see why they have earned such a great reputation locally! They got my car in and out quickly, the quality of work and the communication was excellent and the cost was very reasonable. I'm very happy and you will be too!

We received the best service!!! The gentlemen that work here are super nice and respectful. We had an issue with our car battery. Our roadside service was able to jump the battery but it needed a several hour charge. We were visiting our daughter and her family and we are out of towners. The Hyundai dealer in Lynn ignored our phone calls to take it there for a diagnostic. When we called Precision they told us to bring it right over to charge the battery. We left the vehicle all afternoon. When we went to pick it up, we asked how much we owed and the young man at the counter Liam said "no charge". We really appreciated how quickly they responded to our request and highly recommend this business for care care!

Honestly, I don't usually write reviews, but in this case I feel the need. Long story short, my son brought his car to Precision for the first time a couple of weeks ago. It had no problems, other than making an annoying noise. After diagnostics they replaced a part for $600.00 and told him the car was "all set". One day later his car completely broke down and had to be towed back there (another $100.00). After a second diagnostic test they claimed it was now the spark plugs and it was "a coincidence " that the car broke down. They wanted to charge him another $300.00. I said absolutely not and had we had the car towed to another repair shop. I asked for the owner to contact me so we could further discuss the details and he never called. I highly recommend going elsewhere, especially if you're not from Marblehead.

Patience and Hard Work dealing with an older car We have worked with Precision in the past, as they've done some complicated jobs on our 2002 PT Cruiser. This time, it was in regards to a 2000 Chrysler Sebring Convertible, that I'd took the risk on purchasing online - sight unseen delivered from FL. Overall, Precision looked the car over, and there was nothing 'seriously' wrong with it, and infact, in some ways its in really good shape, however, as it was a snow-bird car, with low miles, it sat a lot, and didn't really get its proper routine maintenance - for 20 years. Therefore - Precision did a lot of work - timing and drive belts, gaskets, complete tune up, fluids, front and rear suspension work, and brake work - plus a few random issues that any older car could have. Either way - the bill was high, but fair for the time and effort they'd invested. You get what you pay for - is the saying. The technician is super, and really gets into the details of what needs to be fixed and/or adjusted, and he's tenacious, and doesn't give up, and charges fairly and justly for certain 'wild good chase' tasks. The car feels great, it runs great, and it feels solid as though it was a much younger vehicle. Paul as the Service Advisor is always great - detail oriented, explaining everything in detail, and always positive and reassuring. Katie also helped out in liaising with the technicians, and is always positive and kind. For our vehicles not under dealer contract - Precision is now our go-to service garage, and we'll be happy to take either of these older vehicles back to them for work/maintenance. Their attention to detail, and ability to problem solve is worth the expense - if you care about your car, and understand what it feels like when work is well done in machine - then i highly recommend Precision.

Great service! Honest and polite. I needed to have a key programmed to avoid going to the Land Rover dealer and they were able to get it done same day. They had several Rovers in being repaired and appear to be the local experts. In addition they did a complementary assessment on the condition of my car! Would recommend!

"Excellent, professional, knowledgeable service. " I had to have my vehicle towed there with an unknown noise coming from the engine. The diagnosis was accurate and provided to me in a timely fashion. The needed work was not worth doing on a vehicle of this age but none the less, everyone I encountered was friendly and completely understanding of the situation. An excellent suggestion was made to donate the vehicle to Kars4Kids and they continued to make sure they did everything they could to help me out. The shop was neat and organized and well maintained. Hard to find a repair shop like this these days! I consider myself fortunate to be a customer.

We scheduled an appointment to get our brakes fixed. We were quoted a price and the appointment was scheduled. Everything about this experience was easy! I dropped off the car a bit early - no problem! They did the work in a couple of hours and texted me when the car was ready. When I got there to pick up the car, we were charged exactly what we were quoted and there was no hassle with picking up the car. No surprises which can be common at other shops in my experience. They are very friendly as well. We will be back!