The best customer service around, I've never seen a salvage yard filled with so many late model cars. Definitely one of the better yards in the area. Prices are on point and overall a great experience.
Went there for a wheel hub knuckle called in advance was told they had 8 of them. Showed up there and was told he was super busy and couldn’t go check the cars to see if they had the exact style I needed. Said he could not leave the office. Which is bs. Lock the door and get out in the yard and look. Maybe this review would have been different. I received a call back hours later and was told they didn’t have any in the yard or warehouse. When I was told they had 8. I’ll never do business with them again. They lost a future business associate. I’ll stick with goyettes instead, they are far more friendly and more than willing to do their job.
Great family run business. Been coming here since I moved to Berkley over 20 years ago. If they don't have what I need in the yard they pick up the phone and find what I'm looking for through their extensive network. Fair and honest . Need I say more?
My daughter hit a curb and blew out two tire and damage the rims. Jim and his son went out of there way to help me out. Very courteous I would highly recommend them.
I made a long trip out to pick up a bumper assembly and had a great experience. All of the staff was kind and helpful and although everyone is dealing with staff shortages right now they worked hard to get me taken care of as quickly as possible. I had to visit 3 salvage yards to round up all my parts and it's easy to see why Berkley has been in business for so long!
How they got good reviews is a mistery to me? No customer skills over the phone whatsoever. They have no technical knowledge on simple parts. They don't care. They don't want to help. Nope.
Honest, reliable and knowledgeable. I have been doing business with this company for nearly 40 years. Parts are always as described and reasonably priced. As good as it gets.
Great people to do business with! Always honest with the parts they are selling. I have been a customer of theirs over the past few years and will be returning again and again!
Friendly service at counter, helpful in recommending other local yards that might have parts car not available there. Inquired on tires. Waited to be shown tires.Older gentleman in the yard as rude as they come. I asked to look at tires in specific size. i was told I couldn't look unless I was buying. Long rant about looking and not buying. Had every intention of buying if tires looked good. Not a tire kicker. Won't be returning.
Morgan and Jim always do a great job for our company and always stand behind every part we have ever bought from them over the past 40 years. They are worth the trip.
The worst experience I ever had no organization I had an appointment to see a piece of equipment drove an hour and a half when I get there I find out it is already sold would not refer them to my worst enemy
