What clients say about Al's Auto Body in Williamstown Township (MA)
The care and quality that they provide is what you want for your vehicle and they don't disappoint. Above and beyond. Only place I would take my vehicle to repair. You won't be disappointed.
Excellent service, communication, and timing. My vehicle left the shop looking brand new. If I’m unfortunate enough to need body work done again, this will absolutely be my go to place.
You probably wouldn't think much of such a small shop when driving by, I know I didn't at first, but let me tell you you this is the best shop in the area.
I was rear-ended a few weeks ago and, being very particular I went to three shops. The first, a newer place wouldn't even step outside to look at my vehicle without a quote from insurance.
The second was nice and knowledgeable but couldn't fit me into there schedule until the end of February.
Al's was the final shop I visited because they were the farthest away but man I should have started here first. The owner walked right outside and did a visual inspection of my vehicle and gave me a preliminary quote. He then fit me into their schedule for mid January which worked way better for my schedule. They also confirmed they use PPG Envirobase paints (great quality water based paint which is better for the environment).
Al's had my car for two days and did an incredible Job replacingy bumper cover and matching the existing paint on my car exactly which is pretty dang hard to do, just drive onto any car lot and you'll see, even from the factory that lots of bumpers aren't a perfect match to the body.
The paint finish as well was spot on, no excessive orange peel, no drips or dull spots in the clear and the fit on the bumper was excellent.
They even installed a hitch for me while my bumper was off which saved me a ton of time and money.
I wish I could give more than 5 stars, and as someone who is incredibly particular about their vehicles I'm blown away by the quality of work.
Thanks again guys!
Can’t express how much they saved my bacon at Al’s. They were able to get my car turned around really quickly when I had a bit of a time crunch to do so. They were incredibly friendly and easy to work with and highly recommend them to anyone in the area
Professional to work with and they do outstanding work. I had them do some body repair on the bottom of my truck's door. Dropped it off on a Thursday morning and the body work and paint were all done for a Friday afternoon completion. Will, unfortunately be using them again, but glad to know there's such a good place to take our vehicles to be brought back to new.
Using them again. Continue to be friendly and professions. Great work!
Can’t say enough kinda words about this company. Amazing staff, communication was great and my car was repaired quickly and efficiently. It looks like a brand new car now! Best auto body shop by far and I highly recommend!
I just had my window fixed at Al's..
Rick and Debbie were great. Very fair price, kind people, took me in right away.. highly recommend Al's Auto Body!!!!
Al's Auto body is a great little operation with top notch bodywork. They're always very thorough and business-like with on the mark estimates and professional and finished results
Rick Jones and his team were very helpful when my car's stabilizer rod came undone when up on the lift and I needed to bring my car back after its repair to get that fixed. Very patient and kind. And their little dog Basil is a hilarious and cute office mascot. Hopefully I won't damage my car again but if I do I'm coming here.
Al's were nice folks and did really excellent work on a front end collision I had: They were busy when I first came in so I had to wait to get into their shop, but they immediately took the time to tie up the front bumper so I could drive the car until my appointment. They had helpful advice about getting a rental car while my car was in the shop. Organized scheduling, they got me in and out exactly as estimated, they took care of the coordination with my insurance, no surprises with the price. Car looks and runs good as new. Highly recommended.
Went there to puck up a car.When was looked at on intro.Gentleman watched me with prejudice, maybe me being colored?But when stating why and whom for, I was there on business representation.I was then treated with courtesy and respect. However a quaint little body shop located in a family neighborhood, they do however do professional excellent body work.Try them all it's great work and wellll.. courtesy and smiles do follow..
To anyone looking for a shop that repairs extensive damage after a fender bender, look no further, Al’s Auto Body & Collision, 95 Bridges Road, Williamstown is the perfect place for highly professional service. The work was quoted, repaired in a very timely manner, stayed within budget and the finished car looks like brand new. A great staff and they have an adorable friendly little dog too!
There is no where else I would take my car if it needs body work. They are friendly and efficient. The work they do is perfect. If any communication is needed with your insurance company, they do it. Rick and Debbie and their staff are the absolute best in the area. Highly recommended.
Did a great job on both my BMW about 2 years ago and recently on my Honda. They gave my car back cleaner than I dropped it off. Actually cheaper than expected. Thanks guys
I can't say enough good things about Al's Auto Body. They are honest, dependable, and gracious people. They did an immaculate job, and they even managed to get me in earlier than I had originally been scheduled for.
Rick (the owner of Al's) is so great. I figure he sees most of his customers at their worst, shaken and stressed out, but he's reassuring and gets the job done efficiently, quickly, no surprises. My trauma was a smashed backseat roll-down window when someone broke into my car on a Sunday. Rick had it replaced and ready for me to pick up by Wednesday noon.
Hello out there!!!! Do not hesitate in the least to put your vehicle in Al's Auto Boby's hands!! Picked my car up today and it is simply beautiful!!! Did a happy dance! The entire team is knowledgeable, kind, considerate, compassionate, professional, honest, kind, reasonable and most of all ....they have great personalities to go with their awesome work!!!! Thank you "Team Al's."
Amazingly great work on my car after it was almost totaled in an accident by other driver. Rick was so helpful and friendly from the first day. They finished the work weeks earlier than expected. It works perfectly and looks like it's brand new! No words to express my gratitude!! :-)
I recently had to go to Al's to get some work done on my Tacoma after a small accident. I had recently gone to another local repair shop and had a nightmare experience and decided to try another place. I wish I had come here for all my other work! They communicate very well, get the work done on time and they do a great job. They also have a pleasant attitude when working with them, which can be hard to find these days.
I won't hesitate to use them for anything in the future and recommend them to anybody looking for a good shop!
Great paint job and customer service. They were even very helpful providing information I needed, when I was informed a few months after Al's completed the work, that Toyota may reimburse me for their flawed original paint on my 2011 RAV4. It's so nice to know there is that kind of honest, excellent service in the area!
Many establishments that offer services could take a lesson from Al’s Auto Body Works.They take the kind of pride in their work that, unfortunately, is rare in our increasingly throw-it-away society. They offer attention to detail at a fair price. I highly recommend this business.
Thank you for the outstanding repair on my daughter's Tahoe. It was done quickly and very much to our satisfaction. Everyone was so professional and kind, I can't thank you enough! I will recommend you to friends, family and co workers. You did what you promised at a very reasonable price.
Extremely helpful! Came out to look at the damage on my car only minutes after getting off the phone with them. Al was honest, upfront and very knowledgeable. Picked up my car for me so I didn't need to pay for towing! This is a family run shop with punctuality and integrity. Highly recommend!
Very nice, knowledgeable, honest people. Picked me up when i needed a ride and saved me from paying ridiculous surcharges. Really went above and beyond! So appreciated!
Set an appointment to have some mudflaps put on my car. When I called ahead to ask if they could do that kind of work guy says yeah and to bring it by. Show up with the parts and ahead of time. He spends about 2 minutes fumbling around with the parts and directions and tells me he can't do it and probably should have said that over the phone. Pretty lame .
I've done business with this shop for nearly 20 years. From major accidents to fixing a dent, scratch, or ding, this is the best body shop around. Period! Unlike the average automotive appliance driver, I'm a certified car buff and a flawless job is more important to me than price. The workmanship done at Al's is flawless, and the prices are fair especially when you consider the quality of the work. Rick and Deb Jones run a terrific shop, have been totally upfront with what needs to be done, and have always reached out to me if they find something missed in a quote. Also, the work is guaranteed for as long as you own your car. I can't say enough good about this body shop.
I've taken cars to Al's about 5 times and they've always done a fast and flawless job. And they're super nice folks. Plus they can drive you home when you drop off.
