Matt H. was such a help! The ETA was reasonable, but Matt beat it anyway. He talked me through what he was doing and what to expect. He was very kind and knowledgeable. I hope I don’t need a tow again, but if I do I’m calling for Matt!
No one likes when their car breaks down but I’m was glad to have such a great tow truck driver. Matt was there quickly, he was friendly, and had my car (which was not in an easy location in my opinion) loaded up and on the way home in what felt like seconds. Super professional and obviously very knowledgeable! I would recommend Matt from Hampshire Towing! Thank you!
Swift, professional and easy to work with! Called this morning around 10 and they had a tow vehicle out to me by noon. Quick and painless. Thanks, guys!
Twice I did rent a u-haul truck from this location, and I had problems with them. These ppl never check the truck when we bring it back the first time they charged me 1 extra day the second time they charged me for fuel, which I brought back with the same amount that I did pick up im not stupid and also when I did pick up the truck she was very, very dirty.
Hampshire towing helped me out when AAA left me stranded 3 hours from home everyone was very professional from the operator taking the call to the driver Matt took excellent care of my vehicle during this long drive and took the extra steps and time to make sure everything was safe the entire time I would recommend hampshire towing to anyone needing a tow
Called for a truck to get a tow in the middle of the night, im stranded. And they tell me they cannot come and tow it because they have no one available… a 24 hour towing business, had no one available? Honestly dont waste youre time.
Amazing customer service. My starter went out at the Bradford rest area on the Pike, and Justin came out to get me and my wife and the truck, brought us to their location. They were slammed for auto maintenance, expecting to get to my truck in over a week. So they rented me a spectacularly priced one way rental car (on site) to drive 4 hours home. Dave called me a couple of days later saying the truck was done. It was the weekend, so Monday, I rented another one way car and was able to drop that car on site, pick up my truck, and finally head home. Karen stayed late to get my rental squared away, and Lee (Leigh?) was the master of the phones, dispatching a flatbed, and getting the ball rolling when I had no other options! Thanks to this incredible team for making the best outcome come from an unfortunate situation.
10 W Shaft Rd Terrace, North Adams, MAJehovah's Witness Kingdom Hall
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