What clients say about AutoZone Auto Parts in Orleans Township (MA)
What a bunch of useless employees. Six people standing around, no one can help you. Describe exactly what you need, including bringing one with you and they still can't find it. You find it on your own and then they walk away and can't answer any questions.
If you don't do self service, don't go here because they won't help you.
I have used this store every time I come up from down South, not once do they ask for your phone number to see if you get a discount. Yesterday I asked the guy if he was going to look up my number after he rang me up, he did and I saved $10.00. you can't trust these people, in this store as today I went back and another worker didn't ask for my number.
Customers beware of these shiesters.
Chris Sheldon really helped me out of a bind. car died on vacation, chris took a look (on a Sunday afternoon when everyone else was closed) got me a new battery and back to my vacation in literally minutes. He also gave me some helpful pointers for the future. Tremendous experience, highly recommend AutoZone Orleans
Desperately needed new windshield wipers and went to this place - Andrey was super helpful! He found wipers that fit my car and actually installed them! Never had such good service anywhere else
Wow what a great experience. I had engine light come on, and they did diagnostic on my car. And found I had a gas cap that was leaking. Got a new one for under $25. With out the hassle of going to the dealership. Highly recommend 5 star service.
This fall I went to the store to purchase a new battery. Store employee Graham Boardman told me about the complimentary battery services at the store and helped. He did not have to do that, especially since he was leaving work for the day, and I would have never been any wiser. A shout out. Thank you.
Great staff work here. Very knowledgeable and willing to help. Manager Peter especially was super star. I went camping during Labor Day weekend and got my Alternator die on my old Kia SUV. These guys helped identify the problem, provided tools and support, and I was able to replace Alternator on the parking lot and get back on the road with limiteted interruption. Kudos to autozone and their team!
My Audi ran low on oil without warning on a Sunday in August on the outer Cape. I called every possible gas station, home supply store, etc. I could think of to find the specialized oil required to keep my car’s engine from seizing. Another Autozone too far away to risk driving to mentioned the just-opened location in Orleans. They were lifesavers! They had exactly the right product in stock and even helped put it in the engine, saving my car and me! I greatly appreciated their competence and pleasant helpfulness! 5 Stars!!
This store is a joke. Clueless, unhelpful staff. The guy looked supremely annoyed that I dared speak to him while he was chatting with his buddy, and I had to beg and plead with the girl to let me borrow a wrench, so that I could go install the $220 car battery i just purchased (in the rain, no less!) Really can't think of a reason to ever spend another dime here.
I stopped by this new store while visiting Harwichport because my check engine light was on. They were extremely helpful and accurately diagnosed my car issue. They allayed my fear that it was anything major. They even completed a visual inspection and offered a low cost recommendation. I wish I could recall the name of the person that helped me. I want to say, Patrick?
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