Milex Complete Auto Care/Alta Mere Boonsboro in
Boonsboro (MD)

Oil change and rotation of tires for our church van! Great job, thanks!

We have taken two different trailers for inspection and Milex has always been helpful. We appreciate the friendly staff.

DJ does amazing work!! he has worked on our Dune Buggy for two different problems, and it runs amazing. He put a new Carb on it and fine-tuned it to perfection. Then I took it in for a transmission problem and once again DJ came through with the solution and fixed it. This is a 5 star shop for sure. Also Heather who does the scheduling is so patient and kind. She has worked with us both times to fit it into our schedule to have it repaired. Thank you to both DJ and Heather for great customer service!!

I highly recommend finding somewhere else to go, shoddy management, everything is about money, they don’t actually take pride in knowing about their customers. Only how much they can make off you and your car. If you’re looking for a future in the automotive industry, I’d also highly consider taking your dreams elsewhere before your faced with empty promises of paid off tech school, and a nonexistent future with working with them.

Always, always, always… they find stuff that GM missed - I mean dealerships try sorta hard, but then send you home with a $600 bandaid.for a real problem that would be covered under warranty. Milex found a major problem I didn’t even know existed. Yeah, I was informed an oil change, but these guys look at the whole truck. Probably saved my engine with a coolant leak I did not know I had. It was major. They also researched a pesky CHECK ENGINE light to diagnose a manufacting flaw identified in a current TSB (technical service bulletin from GM). Cars and trucks cost too much to miss these details. Milex (in Boonsboro) has superheroes working on your ride. Not kidding. They should wear capes. A+++

We always have a great experience when we get our vehicles worked on here. The work itself is always incredible and the staff are so amazing. Definitely leave here happy every time!

HIGHLY RECCOMEND THIS BUSINESS! Wonderful Auto service!!!! Positive experience from start to finish. Heather was so professional and knowledgeable but kind and patient. Exactly what a business needs as a first contact person. I was so overwhelmed with the prices the dealership was charging .... who can afford those prices?! I called Milex after being sent there by a tow truck drivet that reccomended them for a battery and check up. BEST THING that happened to me. I got an appointment right away, no week wait like dealer. Their prices were half of what the dealer quoted me and I could afford all the work that I had put off. I saved over $800.00. We need to start looking at local businesses. This auto business was comprehensive, brand name parts & fluids, and will stand behind their work. Be sure to check them out next time you need to service your automobile. They will save you money doing quality service.

Stay away from was this auto shop. They run a scam " piece of mind" inspection for cars. Take your money and don't identify key issues. We relied on their "inspection " in purchasing a car. They failed to identify major issues that racked up thousands of dollars of cost for us. The owner was downright nasty when we raised the concern and tried to come up with a fair resolution for his shop's failure to identify the issues. Zero integrity, zero customer service, zero quality. Do yourself a big favor and go someplace else.

Outstanding Service & Honest Work! I can’t say enough good things about this place. From the moment I walked in, the staff was friendly, professional, and genuinely helpful. They took the time to explain what was going on with my car in plain language, gave me a fair quote, and didn’t try to upsell me on things I didn’t need. The work was done on time, the pricing was honest, and my car is summer trip ready. It's rare to find a mechanic you can truly trust this team has definitely earned my loyalty. If you're looking for reliable, local auto care with real integrity, look no further. Highly recommend! Having them walking distance from my house is my new perk of Boonsboro.

One star since there isn't a ZERO. A Friend's car broke down in front of their business. Someone pushed her car in their lot to get it out of traffic. No one came out, until a good Samaritan stopped to see if she was OK. Who told him to more his car. They may be good mechanics, but are very lacking when it comes to humanity. They'll not be getting my business

I brought in my 1949 Ford Custom, and I was highly impressed on the check over that they did. They were very thorough. They were very patient with me in answering my questions and giving me good advice and recommendations. I highly recommend them to anyone. I would not hesitate to go back for future service. Dj and Krystal were great to deal with. Carl

Will never return to this place or recommend it to anyone. I dropped my car off on 2/4/25 for them to fix a rattling sound. They called me later and said the belt tensioner was worn and needed replaced, which they did on 2/5/25. Cost was $832.78. On the way home after picking up the car, I noticed the rattling sound was still there. I called them and they told me to bring it back. When I got there, they wanted one of their mechanics to ride with me so that he could here the rattling sound, which he did. I left the car there again for them to work on. They called me later and said that it was fixed and the rattling sound was gone. Another charge of $98.80. On the way home after picking it up again, the rattling sound was still there. When I got home, I called them again to let them know that the rattling sound was still there, but I was not going to bring it back to them again. I told them to mark their records that the sound was still there. While going over the paperwork, I noticed that they stated the rattle was due to "cross wind". It also stated that I may hear the noise again in the future but there is nothing to worry about safety-wise. I don't know how they can make a statement like that when it is obvious they don't know what is causing the rattle or how to fix it. After spending $931.58 on this, I am still left with the same problem. And, by the way, when I originally dropped the car off the first time, I also gave them a discount coupon which they had mailed to me a few weeks earlier, which was not deducted from my bill. Update 2/7/25: I just wanted to let everyone know that the manager called me yesterday to discuss this with me. She asked how they could make this right. I told her that I am just not interested in doing business with Milex anymore. She said she would have the owner call me, which he did this morning. He made an offer for me to bring the car back for them to look at again at no charge. I declined, but I wanted everyone to know that they did offer to make this right, which is why I changed the rating from a 1 to a 3.

When we needed a Corvette certified mechanic I found Milex in Boonsboro and Frederick. They have been fantastic with keeping our vehicle up and running. Vroom vroom!

MileX did an amazing job on my tent! I will be back for the remote start soon, Albert & the whole team was very helpful with any questions I had and the process is very smooth and easy! 10/10 service and care.

I always bring my car here when I am in the area. So different experience from the auto shops in DC/Silver Spring. Very cordial, expert, reliable, quiet. They love my dog! I'm not joking - it's healing for my car and me :)

I don't trust this place. I had my vette towed here when the clutch got stuck to the floor. At that time there was an understanding that the car would have to be torn down to find the issue, so I told them to call me when the bill went over $1000. Never got a call about the amount and when I called in, they told me they had already done $2300 worth of work and they still didn't know what the issue is nor is the clutch fixed. They wanted another 8 hours of labor to take the car apart a 2nd time. I had the car towed out immediately after this. They replaced my 2 year old battery after the car died in the shop with the hood up. Take note that my vette has 2 lights in the hood that activate when the hood is up. So it makes sense that my battery died after leaving the hood up for 3 days. The one they 'replaced' it with died after not starting my car for 2 weeks, and I've had to have it jumped multiple times. It's not an alternator issue on my end. This place will take advantage of you if they think they can, and they most likely did it because of my age and thought I was clueless about vehicles. These clowns don't renew their ASE certifications, and I won't be back here with any of my 3 vehicles. Take note that they have offered 10% off in the past for posting a positive review. Therefore, I would take the reviews of this place with a grain of salt.

Love this shop. We switched to them a few years ago and have been more than happy with the service and quality of work. They’ve taken care of everything from oil changes to bigger repairs, and have kept my older car with high mileage safe and on the road. I have used shops with slightly cheaper rates in the past but Milex’s prices are definitely fair and most importantly, their work is consistently trustworthy. Their staff is kind, straightforward and communication is on point. This is the only shop I’ve been to where every experience we have had with them has been excellent all the way around.

I just recently took my vehicle here and was completely shocked by how much I was charged for a battery and diagnostic tests. I had also been charged a second diagnostic fee within a diagnostic fee! The office manager knew I was frazzled when bringing my car in and completely took advantage of my situation. Total at pick was over $600 for the battery which I was also overcharged for and the diagnostic tests. Will never recommend this garage to anyone.

Excellent service! We had a trailer hitch installed on our car (we purchased the hitch kit)/ The price was reasonable and the work was done quickly. The staff is great, and we will definitely recommend Milex to our neighbors and friends.

Great service. My parents visited me from Virginia and when headed home they found the alternator needed to be replaced. Milex made room in their schedule, confirmed the issue, obtained the part with a discount, handled the core charge, replaced the part, checked everything else, and gave my father a report on the health of his honda odyssey. Milex gave a veterans discount and has them back in the road in about 4 hours. Really appreciate the excellent service and flexibility. They took a lot of stress out of a stressful situation.

Had the second half of previously noted repairs completed today. Since I didn't have a subbing job today, I brought a book and other projects with me to spend the day at the garage. The repairs needed were going to take most of the day. BJ said they would be happy to take me home and pick me up when everything was fixed! Wow! Fortunately, the repairs were less than originally quoted. I will be back.

The team at Milex without a doubt sets the bar for auto service centers in the area! They take care of all three of our vehicles wether it be basic maintenance or major repair. What I like the most about this particular location is the shop is always clean and the staff are so friendly and care for your vehicle as if it was their own. Always great service here!

DO NOT GO HERE. Went here several months ago to have a smoke test and alignment done on a truck I’m rebuilding. Got a call an hour after it was dropped off that the truck was ready. I thought this was odd considering it’d be difficult to do both of those things in an hour but I didn’t question it at first. When I picked up the truck the bill was a little over $200. My problem is work was not done. I was billed for a smoke test and told that the gas cap was bad and they could tell this from visual inspection. Secondly, I was billed for a full alignment service and told that the frame was out of alignment and couldn’t be set correctly before repairs. Ok, fine, then bill for 1 shop hour not a full alignment and don’t bill for the smoke test. Long story short I finally got it into the dealership to have it handled correctly and we ended up replacing the purge and vent valve solenoids and now my truck runs like a top. I would strongly not recommend this place stereotypical mechanic shop where they try anything to jack up the bill. In case you’re wondering yes I did call and complain my check engine light was still on a week after I put a new gas cap on and was told it was because my battery wasn’t fully charged and might be causing the code to not clear.

My daughter had her 🚗 car repair at Milex Complete Auto Care today and they were very helpful in fixing the repair to her vehicle with no problem. Also my sister and brother both bring their vehicles here. They're Excellent workers at Milex Auto Care. They are respectable, courtesy, reliable and Amazing service.

My check engine light came on, they were able to see my car the next morning. They diagnosed my issues, repaired them, saved me money on the parts, and recommended tire pricing for the future. Becky is kind, patient, and knowledgeable! 10/10 I now go there for any vehicle necessities. #SupportSmallBusinesses

Had my car here two or three times now and so far so good. They have done the oil change and tire rotation just fine. There recently was a concerning noise getting worse over time, and they took the time to call me back to the shop, have me test drive with them and point out the noise, and then they sorted out the problem. I appreciate not being charged willy nilly for things that might not fix the problem.

Great place for all your auto care and maintenance needs. Appointments preferred, but not necessary. Owner is very friendly, trustworthy, and knowledgeable. These guys are definitely not just out to get your money, but want to fix and maintain your vehicle.