What clients say about Hill's Auto Repair in Bushwood (MD)
I have been taking my vehicles to Hill’s Auto for 5 years. In that time, i have experienced a staff committed to providing great trustworthy customer service with explanations of necessary repairs, costs estimates, and time frames for completion. It has been a pleasure to work with them.
Had a flat tire with a fat screw. They fit me in there schedule the same day. Fix the tire snd put it back on. Excellent work and Excellent customer service. Price was excellent also. Everyone very nice and professional . Thank you all very much
They have knowledgeable technicians that are honest good people. They do great at staying current with today’s technology. I wouldn’t trust anyone else to handle my automotive problems.
Im so glad Hills was recommended to me. They do fantastic work. As a customer you receive excellent service from everyone there. One thing I look for in a company is great communication and Hills does an amazing job with that. My 2017 vehicle rides like its brand new. I am very pleased with the work they've done and will be where I go for any of my vehicle needs.
Awesome! Hills Auto Repair is my go to place for getting whatever is needed to be done and done right with confidence that I’ll be satisfied when I leave. I can’t say enough about their professionalism and talent.
Got an oil change. My HVAC panel was on the floor of my car when I got it back. Weird. My HVAC broke months later. Weird. I got work done there again even though I know better but family recommended it. Got tires, brakes, alignment, and heat and air repaired.... Get on the road now my alternator is broken. They tore my seat cover up now it's just flapping in the way of my seat gears. Employees were nowhere in sight even though they knew I was coming to grab my vehicle and my key was nowhere to be found. Luckily I had a spare. When I approached my vehicle, the multiple employees who were nearby hanging around they all hopped in their vehicles and dipped out as soon as I opened my unlocked car.... My vehicle being left unlocked after the building is closed.... Weird. Shady people very shady people. Don't recommend going here for anything not even a oil change because they will tamper with your HVAC in the meantime. 🥱 What a mistake.
I called Hill's Auto Repair to get pricing on installation of a new set of OEM tires for my Subaru Crosstrek due to the winter weather approaching and due to fact that I had 93k miles on them (definitely got my money's worth). Initially the price would have been around $1200 dollars out the door for the same exact tire but after talking with the guy on the phone he indicated that he had just put a set of KHUMO tires on his wife's car and had been satisfied with them and that the price would be about $750 out the door. I proceeded to do my own research and discovered that the tires he recommended had good ratings with consumer reports because of their affordability and their performance. Needless to say I was sold on the KHUMO tires initially because of the price point but after driving on them for about 10 days I can honestly say that I am completely satisfied. You never realize how bad you need new "shoes" until you get new ones. In the end it just goes to show you that you don't have to break the bank with the big brands and it's ok to purchase a mid-tier tire that fits your budget.
If i could give more then 5 stars I would! Everyone who works here is just absolutely a pleasure to work with. I have had multiple services done and have been satisfied every time. Thank you Hills Auto! You will always have my business.
2008 F450, new to me. Wearing tires poorly and used for hauling horses for my lovely bride. Contacted Hills!! Got it in, diagnosed and also found a leak in my radiator!!! I had been trying to locate the missing anti freeze. We were leaving the next weekend hauling horses again…. They ere able to get all done!!! Thanks for the great service and communication!
Excellent service, appointment was for a Monday, asked if I could drop it off Friday and did. Within an hour they reached out with pictures and estimate. Truck was ready for pickup Monday afternoon. Cost was a lot less than expected. My F450 is perfect now.
Fast, polite, efficient. They did what they said they were going to do. I like having the detailed estimate text to me. Reasonable cost. I recommend them.
Hills has been able to take really good care of my historic car! We didn’t know all the issues and so they were able to inspect and give diagnostics on what needed to be fixed. I really like how I received text messages with the estimate and what was done on the vehicle. Super convenient and easy to use! The entire staff is so friendly and knowledgeable. I would highly recommend Hills to anyone needing to have an honest respectful shop look at your vehicle.
Thanks for the AC work on our '04 Ford Superduty! You guys were very courteous and professional. Got us in and out quickly. Explained everything and performed the work as promised! Thank you for the great care of my father's truck which carries a lot of sentiment for us. Not just a truck!!!
I had a great experience with Hill's on my first time with them. They worked hard to be sure the parts I wanted were installed. The work was performed very quickly, I might have waited if I knew it would be so fast. They do have a small parking lot and it was congested. That would be my only complaint. I feel confident recommending them.
I am happy to say that my third experience was as good as the first. I had a comprehensive service done on my 2019 Blazer. All fluids and filters replaced. One day in for the service. Third trip was to replace the hub assembly, great job.
The folks at Hills Auto Repair are excellent and full of experience when your talking about customer service. They know how to made you fill like the customer matters. The mechanic's are top notch 2nd to none.
Thank you Hills Auto Repair!
Top notch service! Recently took our truck to them for repair and the process couldn’t have been smoother. We were able to quickly approve the repairs electronically, and the staff was pleasant and patient with all of our questions. They kept in constant communication with us on the truck’s status and made sure our truck’s issues were fully resolved. It’s not very often that you find a company that has their level of customer service. Will absolutely use them in the future!
2015 Honda Pilot, bad alt.. Counter personal were polite, courteous and professional. The girl quite cute, I might add.
I thought it would take 3 or 4 days to get the vehicle back, I was wrong, less than 24 hour turn around. Labor wasn't crazy, had no idea how much an alternator cost now a days, that was crazy over 400 bucks, but that ain't the shops fault.
Great experience, found my forever mechanics.
Very fast service, and great communication with Jesse! He was in constant contact with me due to an unusual situation (on my part) and was very understanding and honest with me. He worked with me on dropping off and picking up my vehicle and even suggested a great towing company to use. He made everything very easy to understand and took the time to explain things to me.
I highly recommend Hills Auto Repair!
AMAZING SHOP! Not only do they have an amazing honest management, everyone is very personable. Took our truck there after being at another shop for 10 months. Unfortunately, they don’t do warranty claims here but were more helpful than any shop we’ve been to. HIGHLY RECOMMEND! Found the issues on the truck within a few days.
100% Recommend Hill’s Auto Repair!
I am so grateful to have discovered Hill’s, after many years living in the area and many disappointing (and costly!) experiences at other shops. I feel confident that I can rely on both their honesty and their expertise, which is the magic combination for auto care, for me. Here are a few reasons why:
1. The work I needed, including replacing two rear wheel bearings, was done right, done very promptly, and done for the estimated price. My 15-year-old Subaru, with nearly 218,000 miles behind it, is riding like new.
2. Everyone I met at Hills was friendly, knowledgeable, courteous, straightforward, and helpful. They respected my budget and my time, and treated me like a valued customer even though it was only my first visit to the shop.
3. The environment is welcoming and clean, and an appointment truly means your vehicle will be worked on when scheduled.
Hill’s is my mechanic from now on. Try them—you’ll be glad you did!
Great experience from start to finish. They quickly answered my request for a quote with multiple choices to choose from. Scheduling a service time was quick and easy. The service was completed same day. The work was quality and affordable with no attempts at adding additional unwanted services, fees, or gimmicks. The staff are professional, kind, and knowledgeable. Thank you for getting my vehicle back on the road.
The crew at Hill’s always do a great job. From oil changes to engine replacements, they have never let my company down. They are definitely the most reliable shop in Southern Maryland.
We are a two generation family of Jerry and Hills Auto Service. Quite simply, Jerry and his team are THE BEST auto repair facility for both new and antique vehicles. My Mom and Dad service their BMW and Lexus there, despite having prepaid maintenance plans because we trust Jerry and his team 150%. I’ve rebuilt almost a dozen antique cars over the year with Hills, from a 1975 Ford Mustang II to a 1991 Mercury Capri. Nothing is too difficult or complicated for their team to fix. And their ability to source parts for older vehicles is amazing. They are like family to us and I recommend Hills very, very highly. Don’t go anywhere else - honesty, competitive pricing, and excellent service is always at Hills.
This shop has been a Godsend for my business. I normally do my own maintenance, but there are times when I need professional help. My commercial equipment (school buses) is highly regulated and I can count on Hill’s Auto Repair to deliver quality repairs and honest assessments of what needs to be done. Again, I’m glad to have this resource for my business. Highly recommend!!
