Earls in
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Address:4500a St Barnabas Rd, Fort Washington, MD, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:20744
Working Time and Location
What clients say about Earls in Fort Washington (MD)
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They had the parts for my vehicle, but they delivered them to the company that ordered the parts when the paperwork clearly said customer will pick up. Cost me an additional 1.5 hours in extra time to go pick up the items to take to my mechanic. That was frustrating but there employees were others pretty nice to work with.
Jan 27, 2026 -
Customer service sucks, they act like they don't care dealing with people and their money. Poor in all them categories. They didn't have any problems taking my money but when I need information about the part, the whole company goes Casper the ghost...
Nov 21, 2024 -
UNPROFESSIONAL. UNORGANIZED. “CALL CENTER IN MEXICO” YET THERE ARE MULTIPLE PEOPLE STANDING AROUND LOUD AND JOKING . INACCURATE INFORMATION PROVIDED OVER THE TELEPHONE WHEN YOU ARRIVE THEY GIVE YOU ATTITUDE AS IF YOU WERE THE ISSUE !!!!! DONT GO, AUTOZONE IS CHEAPER
Nov 27, 2023 -
Reminds you of an old school, Mom and Pop hardware store. The items that I required, two auto zones and an Advanced Auto parts stores did not have, Earl did. Glad that the Big corporations didnt run all of the independent types out of business.
Nov 01, 2023 -
Customer service was good. They had to order my part and it came in 2 days.
Oct 27, 2023 -
If I could give a zero for customer service I would. They ignore you unless until they want to wait on you. Went in to by parts stood there while they only talk to each other looking me up and down. No one asked neither of the three customers standing in there can I help. Literally kept looking like why are you here like you are not a customer trying to purchase parts.
Mar 09, 2022 -
They have very knowledgeable employees of your vehicles and it's. Needs parts and will educate me customers.
Feb 07, 2022 -
The customer service is TERRIBLE!!!!!!!!!
They really don't deserve 1 star.
REMEMBER THE CUSTOMER COMES FIRST!!Feb 15, 2021 -
Customer service is very important and you gentleman and lady provided excellent services. Thank you.
Jan 03, 2021 -
Service was great, counter personnel was awesome, I always get friendliness from the ladies and gentlemen there at the Minnesota Avenue location, parts are readily available also, 2 thumps up to the establishment
Oct 29, 2020 -
Great prices, friendly service and a smooth transaction. Everything I like!!!
Oct 27, 2020 -
This company needs to research the word "Customer service" very rude & combative not too mention the prices are recently the highest. These places used to be the cheapest & always had the parts nobody else had but they fell off bad they're not what they used to be at all smh
Aug 12, 2020 -
They have just about everything. If they dont have it they will get it. Good pricing and good staff. Cant go wrong
Jan 28, 2019 -
Every time I go to earl’s they always have the parts I need in stock, if they have to order any parts you can pick them up in a hour. The prices are reasonable I won’t go anywhere else. The best person to deal with would be Earl the owner, all of the other male workers have terrible attitudes try to avoid them!
Jan 25, 2019 -
Every time I go to earl's they always have the parts I need in stock, if they have to order any parts you can pick them up in a hour. Prices are reasonable, I won't go anywhere else. The best person to deal with is EARL the owner, all the other male employees have terrible attitudes, try to avoid them!
Jul 09, 2018 -
I am Makaniki Btsagl ten years ago five years Kanu finest spare parts but every day descending to under an example if you asked for spare parts at nine o'clock you have the hour five and sometimes you arrive and for the workers now happened and there is no embarrassment and disregard and non-response, especially monsota ave The workshops at the UCI in Maryland are very fast and fast and they deal with a sophisticated approach
May 10, 2018 -
I won’t go anywhere else for my parts prices are always reasonable and they always have parts in stock if they don’t they can get less than a hour
Mar 29, 2018 -
Best Prices in the area. Allen is the BEST guy to look for help . Great Custumer Service and really Helpful.
Feb 17, 2018 -
The parts are reasonable but I rather pay more money somewhere esle. Some of those guys are rude & have bad customer service skills. Even on the phone. #Ridiculousdudes
Feb 01, 2018 -
I ordered at this location. They are super late to deliver parts and when I call back to ask the ETA, they always say the person just left out. They are very unprofessional.
Dec 04, 2017 -
They have great service and always have the parts I need at a reasonable price
Dec 22, 2016 -
Prices are good. The parts are in stock. Minus the customer service, I have no problems with them peoples.
Apr 20, 2016 -
They have parts in stocked most of the time but, customer service is freakin awful they talk to you like you are a child. you ask a question and they act like u asked them for a free item.I rather order the parts and wait then to give these ratchet ass ppl my money and, they wonder why black own businesses do not last. Thats because they are rude and have no consideration for others not every body knows about casr so we have questions.
Mar 08, 2016
Nearest Junkyards to Earls
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