Junk King Washington DC in
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Address:3705 Mt Vernon Ave, Alexandria, VA, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Zip Code:22305
Working Time and Location
What clients say about Junk King Washington DC in Capitol Heights (MD)
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Today my car’s splashguard randomly unlodged and was dragging on the road. I made a pit stop to AutoZone and they were super helpful and told me I should purchase new screws to bolt it back in place. The screws were only $4 and Matthew was kind enough to install them. Thank you all for the quick service and for making a minor problem $4 as opposed to what a dealership would’ve charged me. Update 4/18: Today my car battery randomly died and after jump starting my car I came straight here. Jeremy helped me immediately and installed the battery in less than 5 minutes. Really wonderful location, thank you all so much!
Apr 19, 2025 -
I needed to replace my side mirror and they had the right part just had to wait a few days to get it in. Once they had it, Gustavo was kind enough to help me install it (in the summer heat mind you). He was so kind and helpful, definitely would come back here in the future if I needed more help!
Jun 25, 2025 -
I just had a great experience of going to the store for a halogen Front light that turns out it’s very unusual for 2005. The sales representative Matt steered me in the right direction and even had time to go out and help install it actually in my car! If this isn’t first class service I don’t know what is.
Jun 30, 2025 -
Jeremy was such a pleasure and super helpful. Reviewed several batteries and windshield wipers with me and happily helped me install those items. He was super kind and helpful to all the customers I saw him help. Also spoke with his manager who was also helpful. Would return to this location.
Apr 08, 2025 -
Going to the Alexandria, Va. AutoZone, on Mt. Vernon Ave., (after visiting a different AutoZone twice, without any success with getting my headlights changed), proved to be a BLESSING!! I experienced major girl POWER, as Lois, (who clearly is a fan of a brainteaser), assisted me with installing my headlights. Clearly there is a norm for how you usually extract the old headlights, but mine were quite different. I enjoyed how focused, tenacious, fun and driven she was, all the while helping a very pleasant coworker new hire install a battery. She would not stop until she figured it out. Bravo for all of it LOIS!! You are a true GEM!! Kindly and Thankfully. Denise D.
Mar 03, 2025 -
I've been to this store several times and every time, they were SO, So helpful and generous with their time and advice. They recommended an autobody person who could fix some paint on my car, they checked and inflated my tires for me, and when I needed to polish my headlights they helped me to not overspend. (It worked: my car passed inspection!) AutoZone in general has been great, and this one is exceptional. They seem to have everything and know tons, but they want to help, not rip you off. I'd give them my business any time! (Yes I'm a helpless female and I appreciate their kindness!)
Jan 13, 2025 -
So bad . They don't provide good service, especially two workers who yell at me. I'm traveling 20 minutes to another place where there's better service even though it's three minutes from my house.
Jun 11, 2025 -
Went to the Mr.Vernon Ave location early this morning to get a new battery installed & Mr. Tony was extremely helpful & kind. He got me out the door with my new battery in less than 20 min. 10 outta 10 DO RECOMMEND!!!!
Jan 16, 2025 -
Ricky was super kind and helpful! We came to autozone because our battery life was low and we were expecting to purchase a new one. Ricky helped us and informed us that the battery we had was still under warranty and we were eligible to get a replacement as a result. We didn’t know this, and it was very helpful to be informed!
Dec 20, 2024 -
Manager doesn’t like to do his job. Walks away from front desk when customers walk through the door. Parking lot was a hangout for rats and raccoons
Mar 02, 2025 -
Had exactly what I needed. Service rep was helpful. Wish I would have made note of his name.
Apr 05, 2025 -
Ricky is the best manager I have ever came across! He was so kind enough to help me change my headlights when he saw me struggle to get them changed. Can’t thank him enough! Will be going back for future purchases.
Nov 01, 2024 -
I went to get my windshield wipers replaced and specifically asked if they would be able to put them on for me. That is all I needed. I made sure to give my vin # so that they could find the right blades. 3 returns later and FOUR different people trying to help get the blades on and I left after an hour with no new blades. Word of advice, if you don't know what you are doing, and or you clearly do not have the correct blades, just say that and don't waste someones times over something that should have taken 5 minutes, if that.
Nov 18, 2024 -
Jeremy was wonderful. He assisted my wife with her battery removal and replacement. He’s patient, kind and helpful. I think that was his name I hope it is the young gentleman with glasses bottom line I would shop at autozone as long as he’s there!
Oct 07, 2024 -
Guy at the register is clueless. I asked repeatedly for TRUNK STRUTS for a HATCHBACK 5th door on a Honda Fit, and he repeatedly asked me "front or back?" Obviously clueless.
Apr 25, 2025 -
Came in a moment ago & inquired of their car floor mats cleaner. Asked one of the sales associates, young Caucasian male for assistance. From his tone, he clearly was not interested in helping and just wanted to direct me away as fast as possible without actually helping. I ended up just leaving to elsewhere.
Sep 14, 2024 -
They actually help you with whatever you need! I’m very grateful for them here! Very kind people here!
Feb 07, 2025 -
With barely an hour left before closing, two of the AutoZone employees – Ricky and Dave (with the wild hair) knocked themselves out to get my two sons back on the road again. Friendly, knowledgeable and incredibly positive and helpful, you guys are the best! There really ARE good people out there! Thanks, AutoZone!
Aug 14, 2024 -
I went down to del ray auto zone to get a battery and alternator test. Ended up dropping a new battery in there. Rob helped me from start to finish and he was super kind, respectful, and just overall a really geniune guy. We chatted for a bit in the parking lot and in this crazy world, its rare to just meet people with character. By 5pm I am sure this guy was tired from the day but you can't ask for better customer service or help. Will hit this autozone for all my maintenance and parts needs! Thanks Rob!!!
Oct 31, 2024 -
Rob was amazing. I needed to replace my battery in my key for my car. He warned me for liability reasons that if he opens it and it breaks they aren't responsible which I appreciated. It opened and he replaced it. He was so helpful. Thanks Rob!
Jul 02, 2024 -
Great customer service at this location, thank you. I showed up 15 min before closing to get a new battery. The person assisting me went far beyond the call of duty to install the new battery including dealing with rusted bolts in the dark and rain which delayed the end of his work day. Very grateful, thanks again!
Dec 28, 2023 -
Got lights and wipers replaced! Ricky helped us out and was amazing and so helpful! Please please please give this guy a raise!
Dec 29, 2024 -
Fernando was very helpful to get my new battery in my car. He did a great job and the whole staff was working very hard. Thanks.
Mar 12, 2019 -
I want to share my experience I had today. I was helping my sister with her vehicle troubles and we went to this auto zone. Were politely greeted by Bradly. He was very patient listened to our issue and took care of us. He made us feel like we weren't just some random people he gave us top of the line customer care. We thank auto zone for making the right hire with him because he literally made our day better with his service. Thank you Bradley!
Jul 11, 2023 -
I asked a few times before buying a windshield wiper. They still sold me the wrong one. My was beam style wiper and they sold me conventional, which was completely unusable. They also charge me windshield cleaner which they told me was free.
Nov 22, 2020 -
I had a great experience at this location. One of the associates, Ryan, customer service was amazing. He was very polite when helping me. He even came outside and changed my car battery. I will definitely continue to patronize the Mt. Vernon location with associates like Ryan working here. I really appreciated the service that I received.
Dec 14, 2022 -
Derek was amazing and wonderful. I needed a new headlight and he showed me which one I needed and even offered to help me install it! This was By far, the friendliest and most efficient Autozone I've ever been to. Top notch customer service & availability. And from reading the reviews it seems they pride themselves on taking great care of their customers. I wish nothing but the best for them in the future.
Jan 16, 2023 -
Tonight 7/3/23 was a good night at this AutoZone. The two gentleman working the counter were really nice and very helpful. I bought new wiper blades for my Kia Soul and they also helped put them on for me. This is a lot different from the first time I went to this location. Was really happy with the service tonight.
Jul 04, 2023 -
Staff was friendly, store had everything I required in stock, and it took only minutes to check out. Store was also clean and quite busy, I suspect they can get busy at times. It is a right spot to get into depending on time of day, but once in the parking lot it has room around the back you can use to work on your car if needed.
Nov 22, 2023
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