What clients say about Scanlan Fleet Service, Inc. in Bladensburg (MD)
I have found my mechanic for life!! I traveled from Baltimore (Owings Mills) to Scanlan's when my car needs work done because they're absolutely amazing. Mike was honest, and the prices are great. The ladies in the office were great too. Everyone was very professional and very friendly. Thank you so much for everything and most importantly thank you for doing honest work.
I have been using Scanlan services for 20 years. They provide very honest, timely, reasonably pricing and current equipment to keep your personal or corporate vehicles on the road. This is a family run business that I am proud to recommend.
As I work to expand my business I was looking for qualified competent individuals. Rating looked good so I said maybe I can get a transmission done. Maybe their only used to dealing with companies but I was ready to do business to try them out. But when I am calling some of the females in the office could take customers service lessons. Maybe family run is not always a good thing. Since giggling sounding sarcastic is appropriate to them without knowing what deal was already negotiated and talked on. Sounding like they think the customer is stupid. Well I just took my business somewhere else no time for that type of foolishness I'm sure they must not think it will be missed.
Don't know how good the work is because I got extremely discouraged after hearing the ladies giggle and sound sarcastic over the phone. The guy seems upfront and interested in doing transmission work but twice some female seemed out of touch with customer service principles on two separate phone calls. That being said I lost confidence and took what would be a lot of business somewhere else. Maybe they thought it would just be a one time thing and not an introduction to handle many rental vehicles. This was just the first. I guess business is good enough not to grow.
I have, been taking my
Limousines, here for the last 5/7 yrs..
And have always received great and excellent service...Also the Front staff, are very friendly and welcoming.
Jerry Rogers
Honest mechanics-- do great work! You won't have to worry about them telling you that you need rotors when you don't like a garage on greenbelt rd and RI ave did to me
We have used their services a number of years for different vehicles. They are trustworthy and reliable. I believe it is difficult to find a honest mechanic. Scanlan is an honest business with a great support staff.
This is a family business and they treat their customers like you are part of their family. Honest as the day is long, reliable, skilled mechanics and just good people. NEVER, never do they perform unnecessary work or repairs! My family and I have done business with them for over thirty years. We've often been amazed, but never disappointed. The heck with a five star rating...this shop in an eleven (11) and their people are a Million 1,000,000+
For general mechanical repairs on any car you can't beat their service and pricing. They are friendly, but call and schedule an appointment in advance.
Excellent customer service!
Excellent auto mechanics !
Always return vehicle when promised.
Vehicle is always clean, no messy mechanics!
They take pride in their business!!
🤠
I have been going to Scanlan's for ten years now. Every once in a while in the past I went somewhere else due to convenience or financial/time constraints and always ended up regretting it. Scanlan's might take a little more time but they're just that good. Their prices are not the cheapest available but I believe they're fair. They have let me wait on things that aren't too urgent and done excellent work when needed. I tremendously appreciate their honesty, time and expertise and I plan on going to them the rest of my life.
I have three service trucks, and they are very considerate of my need to have them on the road on specific days to meet my customers' demands. They've replaced two transmissions and an engine for me along with regular service and repairs, and the service is always excellent.
My car failed emissions so I took it to them to fix the issue. Charged me $150 to plug into the computer and read the error code (something Autozone does FOR FREE) and to "Blow the dust off my sensors." Their words exactly. So $150 to plug in a cord and to take an air hose and blow dust off my engine!? What a rip off. Avoid this place unless you like being taken advantage of.
they dont give an honest effort to diagnose engine problems. They just want to blame everything on internal problems and say i need a new engine. More than once they said that then i went to another mechanic and they found out it was an injector or vacuum leak and fixed it. Unacceptable!
It's always a challenge to find a mechanic I trust, but these guys have never done me wrong. My father-in-law recommended them back when I bought my first car. For decades, I have trusted them with all my car issues. Time and time again they have given me excellent personal service in a timely fashion. They take the time to talk through all the repairs with me before any work is actually done, and they charge honest prices. They stand behind their work. I have never been disappointed and I cannot recommend them highly enough.
I have been going to Scanlon Fleet Service since 1999 when I first moved into the area and asked my neighbor where he got his car and plumbing truck serviced. He said Scanlon's. I have found the family run business to he be utterly honest and excellent in their diagnoses, work and customer relations. I'm glad I found Scanlon Fleet Service.
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