Bad service, this place needs new mangers and employees they never answer the phone and then they hang up on you , new employees please , parts authority needs a change
Cashier lady it's always rudeza, she act like if we are going to begg for money or auto parts.
We are costumers and Olympic you are better than that
Please pay attention to her attitude
To everyone who has complaints about this place its the location. The way its set up they can't see anyone coming in the door because of the wall they have. The riverdale and chillum location is way better then here. And the chillim location customer service is so much more welcoming. I'll only come here if I have to get something and theyvare almost closing since it's closer to my house
SOLD ME DEFECTIVE PARTS!!!!!! I wish I could give them 0 stars, highly unprofessional staff. Would not recommend this place to an ENEMY. Sold me a defective part, I paid $500 to get that part installed. (Which was obviously wasted considering I couldn’t get that money back) Staff members didn’t have an ounce of care, nor offered a voucher for the inconvenience. Even made JOKES with each other in front of me after doing so. If you love your car, (and money) Do NOT go here.
I called today and asked for someone by name to help me order parts. The person who answered just hung up. Not the type of business I want to deal with if thats how they treat you before you make a purchase. I cant imagine the disaster it is to get helped after buying something..
With all do respect Need to fire The Manager Anthony… was not good at the store on kenilworth, what makes anyone think he would be the best candidate for this store… Disrespectful and honestly needs to reevaluate life with the way he speaks to people. Personally did not loose a customer just won’t be going to this store for services but thank you in overall total parts and service great!
I don’t recommend Black people to go here the customer service and attitude is really bad. There are other places that seem to value all of there customers, not only the white ones.
Don't go there if you are African-American. They Will not wait on you. l stood in the middle of the
store waiting for 5 minutes or more trying to get someones attention and l kept asking were they open? or just did not want my business. They will not get my business nor my money.
I needed a turn signal bulb for my motorcycle, I brought in the old bulb. The staff was not helpful at all and they were not even willing to check and see if they had anything they could match it to..... I was the only customer in the store and they wouldn't even go in the back and check for me.
Awesome parts store they had my bearings when no one else did. I had to drive an hour back to my old neighborhood to get em but it beats waiting for them to come in and they where about the same price as online. Very friendly service as well. I recommend them to anyone.
