I called to ask about the price of some material and they told me to wait, then they just hung up. They should hire people who actually provide customer service.
Excellent staff. They have great system on getting you in and out. Definitely always the place to go for Aluminum. Their Copper price is always on par with all other outfits. By far the friendliest staff.
They have cleaned the place up nicely. It’s easy to navigate the yard now. That’s the end of the good stuff. They have severely slowed the process down. No longer can you weight stuff at the small scale without driving thru the big scale twice. They only have one scale open. So it bottlenecks the whole process. Used to be able to get in and out in 20 min. Now it’s taking 40-60 min to get through the process. Payouts seem within range of the area. Hard to accurately compare prices as no one posts them without calling first. Disappointed in the new management.
Best scrap yard and prices around the rockville area. They have two scales for customers. In and out quickly without having to wait so long in line. Highly recommend. Great service!
I had a truck full of clean aluminum scraps. I called before coming in the lady on the phone told me .67 cents per pound. I made my way over there. I showed the guy at the weighing station what I had and I asked him about the price just to confirm before we starting dumping it into their bins. He also confirmed that it was clean aluminum for .67 cents. I finally get to the register and they ring me up for .55 cents per pound. WHAT HAPPENED TO 67 CENTS PER POUND??? I spoke to the manager and he told me there is nothing he could do.
They waited until I had dumped all my aluminum for them to lower their price at the last possible second.
Excellent experience Gloria scale operator was fast knew what she was doing and didn't make any mistakes and knows how to keep line moving definitely coming back again
Great company, but The 5 star rating is specifically for Mrs. Gloria. My company is called Supremewashers. We’ve been a customer of Sims and Montgomery Scrap metal for about a year now. Mrs. Gloria, She is always in such a great spirit. Smiles and is always especially kind. Even in the early morning hours. She’s consistently pleasurable to deal with. It’s getting harder to find such presence and service as her own. Thank you Mrs. Gloria!!
Flat $20 for 1,708 crushed cans. 49lbs. I spent 2 years collecting these thinking it would be worth my time and space. Borrowed a pick up truck incase one of the bags leaked. I ended up using that $20 on the gas since I borrowed the truck. I thought I would be getting $200 but I was completely wrong. Don't waste your time.
This place has taken advantage of its customers for a long time. They have only gotten worse under the new management. I have had my prices repeatedly changed and have to waste my time waiting for someone to fix it or eat it if I'm in a hurry. Their scale house can't communicate to the office and put random codes for the material which ends up always being the lowest paying material. While the aren't very many alternatives locally, it is well worth reaching out to other facilities and a few extra miles are worth less headaches and a few extra bucks.
The only bad thing I could say about this scrap yard is they're closed on the weekend. Unfortunately the times that they're open I'm working. But other than that they're quick and easy plenty of room to get in and out and great prices. I can't complain and plus if I wanted to who's going to listen LOL
DO NOT GO HERE THEY WILL STEAL FROM YOU ON YOUR FACE.
I DO MOT RECOMMEND THIS PLACE
I HAD $300 worst of siding aluminum and they only paid for half of it. When I asked the cashier Melissa she didn’t know what to say coz they know they’re stealing.
Montgomery scrap is the best place to bring your scrap metal and get some quick money. The treatment is great, the prices are high, and it's a locally owned and operated business.
!SAFETY FIRST! Help yourself, Help your community, Help Your Nation, Help Your Planet! Do not be intimidated by this humongous industrial depository of valuable metals. Literally the frendliest place I think I have ever been. If you have a question just ask anybody, they are all very busy but never to busy to stop, listen, and help guide you in the proper direction. (always be respectful and courteous) ! SAFETY FIRST!
I GOT $40 CASH for a 8 large garbage bags full of clean, dry uncrushed aluminum cans and it only took 20 minutes to complete the transaction.
Place is great.. everyone is super friendly. Best price on all metals. My #1 place to take all my copper and aluminum. Wished they were closer to me (22150 area).
Staff was very helpful I think they can sense when you're a first timer and are willing to show you the ropes in order that you can get in-and-out of there as quick as possible
Great customer service, great set up , very efficiently , I have been working with Montgomery scrap nearly 7 years, and I still don't know what a bad experience is. Good job guys keep it up.
Great men to deal with. Especially Danny and Ben, great attitudes and always willing to help in any way. They've always given me fair and competitive prices which keeps me from going anywhere else. Great job!!
So after reading the reviews, I decided to use Montgomery Scrap Corporation, as I just moved here from Delaware and being quite the scrapper. I loaded up all of the aluminum, steel, brass, and copper into my car.
Upon arriving, a guy asked me what kind of metal I had and I told him. And then he proceeded to tell me to go to the next guy.
I went over to where others were unloading. The males were very nice at first. As soon as my wife steps out of the car, she gets back in, she says she feels very uncomfortable as the guys around stare at her.
And that's when it got ugly, The male brought me over one bin after I told him about the different materials I had. He said I understand.
And then as he weighted it all, all together, he then proceeds to put on the paper that it is all sheet iron. I'm not stupid, but I had my son with me and I had to be back to work.
So as I see him doing what he's suppose to be doing for the males, he is completely treating me like an idiot that doesn't know what I'm doing or saying.
7.40 For 185 pound of steel, copper, and aluminum.
Will I ever go back? Probably not. Do I recommend this place? Only if your a guy. Will I be reporting to BBB? You bet.
I was completely looking forward to becoming a regular customer here, and now that's ruined.
We recently moved our business from one location to another. After being let down by several other people, Rob Holmes helped me get rid of a old semi trailer that I had been struggling with. He put me in touch with a wonderful person that actually came and hauled away my eye sore. Montgomery Scrap paid the driver that picked up our old trailer and actually sent me a check for the difference of the scrap value.
Every step was taken care of quickly and efficiently.
This was the only painless experience that I had with our move.
Dwight H. is one of our most polite, respectful vendors that we deal with. He is always willing to work with our schedule adjustments. Dwight always keeps us in the loop when his schedule changes(traffic), or when they have concerns about our account, etc... We will continue to use this company because of his service to us. We cant thank you enough. Keep up the good work. Elevator Modernization enjoys doing business with you.
Have been dealing with Mark Harrison for almost a year now and couldn't be happier! He takes the time to get to know his customers and is always willing to help out in any way he can. Montgomery Scrap will have our business for years to come.
I have worked at my company for 18 yrs. We have used Montgomery Scrap for several years, we did leave for a year for someone local and missed the customer service and better prices. Jimmy Castle is who we deal with. He weighs and loads up our scrap, make sure the bins are still suitable for use. He is always polite, on-time and tends to any of our concerns. Montgomery scrap has great customer service and good prices. We will continue for now on with this company for our scrap needs. Great Job!
A huge shout out to Ben Holmes on the scale.. professional, personable, and really helpful! I love this company.. they've been around forever and have the best prices on all kinds of scrap and stuff you didn't realize was recyclable metal.. I recommend them to all my friends!
I work for a company in Baltimore, MD and we have used Montgomery Scrap about 3 times now. They come pick up our scrap so we don't have to load it up to take it somewhere and we even get a better return than at a place that is right across the street from our business! We get great service, we've gotten the same man every time, Mark Harrison, who is always polite and on time! We will definitely continue to use Montgomery Scrap!
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