Needed my car towed after the tire blew out unexpectedly. BMW arranged the towing with AMPM and they were available super quickly to assist. The tow truck driver (I wish I could remember his name!) was very kind and pleasant to work with. I appreciated the call giving me a 30-min heads up about their arrival.
He was so fast to arrive. I waited less than 30 minutes. I felt so Silly locking myself out of the car. However, He was patient and very pleasant when he arrived.
Thank you for helping me jump start my car who were dead due to weather. Also you provided with advice to prevent this for happening in the future everything within less than 20 minutes of request assistance! Impresisve!
The gentleman arrived quickly and was polite and professional. He jumped our car and also answered some questions we had. All in all a bad experience alleviated in a short amount of time. Thank you
They answered and worked with us so far, came and got out broken down vehicle in a jiffy and gave us an estimate of the work needed by noon the next day. So far, I have no complaints
Arthur was fantastic. Kept us informed on arrival. And dropped us off at our house. This was on a Sunday night with no rentals open. Top notch service .
car with flat tire had to be towed to the dealer. driver was detained a few minutes by previous job, but got the car situated quickly and was a friendly, knowledgeable guy who was a very good driver.
Tow truck driver came and tried jump starting my battery before towing. The first guy who came and tried (from a different company) couldn’t get it started with his charger thing. But this guy had a better device or just knew what he was doing and it started right up. We were so relieved not to need the tow. He was also friendly and respectful and got there really quickly.
When my truck broke down, I googled tow truck companies near me . Called so many but no answer .but AMPM towing answered right away , gave me arrival window time, the driver was extremely professional and friendly , arrived on time .it was very refreshing to deal with a company that make things simple an efficient. It was a really great experience
Pretty amazing experience!! Really cool guy, great service and most importantly road side assistance was executed flawlessly with a fantastic attitude! Highly recommended+++++++++
Great experience. This was my third time using this company for a tow in about 3 years. The driver was professional and knowledgeable. We had a great conversation during the tow. I would use AM/PM again. I have them locked in my contacts. ⭐⭐⭐⭐⭐
This was the most professional and courteous towing interaction I’ve ever experienced. The driver was helpful, quick, and friendly. I highly recommend!
Gentleman that showed up was extremely professional and cordial. Went out of his way to make sure I was aware of what caused the situation and explained preventative measures. My hat is off to him and your company. Happy Holidays. !
Keith was totally AWESOME!!!! Took care of everything, handled my car with the utmost care, dropped me off to the dealership with my car and made me feel safe. Called to let me know where he was so I'd stay informed while waiting for him.
Our 2016 RAM Promaster broke down (transmission gave out) in the middle of the road, I called AM/PM Towing and they were very professional and came in less than 30 mins. Arthur came to our rescue and was very calm collected and knowledgeable. Got us to the shop and the price for the tow was very reasonable. Definitely will call them again! We also had a good time on our way to the shop. Cool guy!
My tow truck driver was amazing. He didn’t just come in and tow without knowing the situation. He asked questions, assessed the situation, and problem solved in a way I couldn’t. He worked with me and did what he could to help me, above and beyond what anyone else had. My tow truck driver towed and jumped my car and made sure I was happy and satisfied. I think these drivers deserve a raise or a really nice bonus this year. Oh yeah, and my guy arrived before the stated timeframe. The text communication was often and clear and made me feel comfortable that my tow would arrive quickly. I’ve never had to call for a tow before, but if I ever need to call for a tow again, I will be calling AM/PM. Was a great experience for a stressful situation.
Very professional, quick, reliable, addressed all my concerns, very affordable and the best experience I have ever had with a Towing Company. I highly recommend.
I recently sold my car to AMPM after mechanical issues which forced me to scrap my vehicle. They made the selling process seamless. This vehicle was my first and was with me through many years of life. Saying goodbye to it was sad but I was grateful to be able to get something for it despite the mechanical issues. If you are looking to scrap your vehicle I recommend them!
Driver, Arthur, arrived on time, knew what he was doing, communicated clearly and well and it was an overall enjoyable and pleasant encounter. I think he did a great job.
I forgot the tow persons name but he was amazing! Kept in contact with me! Confirmed pick up location and was very quick!!! He was awesome and very knowledgeable! Thank you for helping me two days in a row and making sure I got my toddler to school on time! Thank you so much!
It was a rental n rental managed appointment. AMPM did very well to communicate n ask questions to determine best plan of action. Rental was retrieved accurately n swiftly after some additional communication.
I’m an older woman and my husband was out of town. I was driving our F350 truck and the batteries died. They didn’t tick when trying to start, and I couldn’t even get them to start with a jump. My roadside assist company called AMPM Towing. They came in a timely manner. My tow person was Dexter. He took some readings from the batteries. Hook up a device and within 3 tries, got my truck started. He also got me over to the Truck Center for replacement batteries. Dexter didn’t leave until he was sure I was in the right place. I felt very safe and was truly thankful! Thank you, Dexter and AMPM Towing!
Arthur, the person dispatched to pick up my car was exceptionally proficient, knowledgeable, friendly and humorous. He had all the tools required (plus lots of personal ingenuity) to get my vehicle on the truck and safely transport it to its destination. Arthur gets 5 ⭐ + from me AM/PM Towing is fortunate to have Arthur as an employee..
It’s never fun when you are broken down on the side of the road. AMPM towing was amazing. They quoted a fair price and were there quickly. Our operator was fantastic! Very professional and efficient. Thank you
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