Recently got stuck in the snow/ice & I called Guzman towing, they showed up within 10 minutes and were able to safely remove my car from the entrapment I got stuck in! Would recommend them to anyone in need. Super professional and efficient. thank you Kevin & Jason again for saving the day! (:
Guzman Towing Inc provided outstanding service. They were fast, professional, and very reliable. The driver Jason Guzman showed up on time, handled my vehicle with care, and explained everything clearly. Pricing was fair and there were no surprises. You can tell they really know what they’re doing and care about their customers. If you need towing or roadside assistance in the Rockville area, I highly recommend Guzman Towing Inc.
Gave me no option where to take my car and as a parent worried about my son I’m not worried about my car. Give people some grace and sympathy and not try and make all the greedy money that you can.
Absolutely wonderful guys! I called about eight different towing companies and none of them could help me (my car was in a narrow parking garage with a low clearance height). These guys were the only ones that figured out a way to make it work without leaving me stranded! They were super nice and friendly, and I could not be more satisfied with how they took the time to figure out a way to help instead of turning me away like every other company did!
Can not recommend Guzman Towing enough! Coleman Automotive facilitated a pick up within 90 minutes of the request. Classy crew. Won’t use another towing company!
Incredible family business! Let's face it, if you need a tow things aren't great. We had a unique situation and everyone we dealt with was knowledgeable, kind and went beyond to help us resolve our problem. Safe reliable towing companies are a comfort you might not know you need. If you have kids driving this companies info in their phones!!
This was my first experience with an impound lot, picking up a car that was completely out of gas and wasn't mine. My wife was able to reach someone on the phone who explained the process and went through everything we needed to pick up the car. We arrived very close to closing time and the gentleman working was so patient! He even assisted in getting the gas into the car. Who knew those little red cans were so complicated. We were also pleasantly surprised at how low the cost was. Highly recommend this service!
I'm so happy I found Guzman Towing. Usually when you go with the most economical option, you get what you pay for. But Guzman has both reasonable prices and exceptional service. Kevin was so helpful on the phone, and Jason, who came to pick up the vehicle, was professional, courteous, and took care of everything for me. Thank you, Guzman Towing -- of course I hope I won't need towing services too often, but when I do, I'll be calling you guys!
I can't say enough about the great staff, they truly go above and beyond. If you're looking for a honest and affordable towing company, this is the one! Shout out to your great drivers.
Before, I have personally always been referred to Guzman towing for years now. Fortunate enough, I’ve used their services several times. They have Great communication, customer service and they get the job done fast. Prices are reasonable. This company has always been reliable as well. I will recommend this company to any friends or family in need of towing services in the DMV. Today, Kevin and Santiago have been a big help. Thank you!!
10/10 services. They are always prompt, have fair pricing, and do the best job on their tows! I recommend them each and every time. Just one job they did out of the many!
I had an amazing experience with Guzman Towing! I was so stressed out after my car just completely died on me but it was such a bittersweet moment when my call got answered immediately and I was asked for address and within or actually less than 20 minutes Kevin came to the rescue. I absolutely recommend and will forever recommend this towing company. Just absolutely excellent service. Kevin was very kind and so professional. My overall experience was just phenomenal. If I could give more stars I would. THANK YOU SOOO MUCH FOR YOUR SERVICE GUZMAN TOWING! I appreciate you guys
Guzman Tow are awesome. I've had the pleasure of meeting Pop and 2 sons as well as a couple other employees. These guys are professional, comforting and ease the stress of having to be towed. I thank God for the Guzmans. You guys again are awesome
Guzman towing saved the day for us. I called early in the morning to have my son’s stranded car towed 70 miles away. They were incredibly efficient and helpful getting the car to us by 10:30 that morning at a fair price. Highly recommend!!
I recently had the pleasure of utilizing the towing services of Guzman Towing. From start to finish, their professionalism and efficiency were exemplary. They were incredibly prompt in their response, arriving precisely when they said they would. Throughout the entire process, they maintained clear communication, keeping me informed every step of the way. Their quick and responsive approach made a stressful situation much more manageable. I highly recommend Guzman Towing to anyone in need of reliable towing services.
Highly recommend! Outstanding service from the company manager and from the driver, Pablo, who was extremely professional, efficient, and cordial. I will keep this company's contact information should I ever need a tow again.
Guzman Towing is the best! I couldn’t unlock my doors and I wasn’t sure whether it was because my car battery died or if it was my key fob not working. They arrived within 5 minutes of making the call. They solved the issue in a matter of 10minutes, they were able to unlock my doors and give me a jump start. The driver was very polite and knowledgeable. I would definitely recommend using them.
I had a great experience using Guzman Towing! I was given a time and the driver was there even faster than I expected! I was very pleased and will definitely be using them again!
We really lucked out! AAA sent Guzman Towing! The driver was exceptionally efficient, helpful, and polite. He helped us into the truck; we're both 80+. We have a one lane driveway. He moved the working car out, backed the wrecked car in, and then put the working car back in front of the broken car so we can use it. That saved us a lot of time and effort. We truly appreciate his kindness and expertise.
I called Guzman towing requesting a tow truck because my brakes in my vehicle gave out, I was told by Mr. Kevin Guzman, that even though they were busy at that time, he would try to find someone to come and take my car. Within 30 minutes of calling Guzman Towing, the tow truck arrived and was able to take my vehicle. The driver of the tow truck was very helpful and friendly and showed a great attitude. I highly recommend Guzman towing because they get the job done and show up on time. Thank you Guzman Towing for being reliable and professional. I will definitely use again without a doubt!
Our car was unfortunately towed without warning by the county, and we were forced to unexpectedly pay the car to get it out of the impound, and knew we needed to pay tow fees due to expired registration.
I have had bad experiences with tow trucks in the past- long wait times, uncommunicative drivers, but that was not the case with Guzman Towing.
I saw they were local had 24 hour service so I called and got a quick response! they knew where my car was taken to and coordinated a time so that neither of us were waiting too long. There was an inconvenience that happened that morning, and they were very patient and friendly!
This all happened in less than 24 hours!
Great, friendly, quick service and not crazy expensive prices. Highly recommend
I’m currently reside in Pittsburgh and needed my Mercedes Benz CLS 63 towed to mechanic for repair. They made my life easy and did their job. Everything was done by phone without me being present in MD. Thanks again.
We were unfortunately forced to utilize Guzman towing through the insurance company of an at fault driver just a day or so after an accident when the driver was injured. We were encountered by an incompetent, lazy and incapable tow truck driver (Overweight white male with unkempt shoulder length hair). The driver refused to accommodate the injured driver who was recovering and on bed rest by refusing to enter in an open garage area to remove the vehicle. He told the injured driver he would not tow the vehicle. After much resistance and discomfort the injured driver had to drive the vehicle out of the garage to accommodate. On the returning tow from the body shop whom provided the estimate the same tow truck driver refused to drop the vehicle inside the garage after lying and saying he was in front of our building waiting( We were outside already and the driver was nowhere in sight.). The owner of Guzman towing then called us with what we thought would be to develop a solution. He was un professional rude and refused to drop the vehicle and took it back to the body shop. The next day Guzman Towing after being urged by the insurance company of the at fault drive to retrieve the vehicle and bring it to us. The driver upon return never got out the car and rudely yelled the keys are in the car while stuffing his face with chips. I would strongly discourage anyone from utilizing this tow company even if it is the result of an insurance claim. USE ANOTHER TOW COMPANY!!! We have taken the needed steps to complete a report with the city of rockville, Maryland Department of Transportation , and the local Camber of Commerce.
Kevin and Tony help me with a complex move quite quickly, making my life easy, and handling it professionally. Never mind the fact that they seem to be pretty fun guys, and I enjoyed chatting with them as they dropped it off. If you're looking for a professional, family run, reliable tow service in the DC area, I recommend giving these guys a shout.
We just had absolutely amazing experience with Julio and Kevin from Guzman Towing! A relative's car broke down on a major street and could not be moved. We called several tow services but when I spoke with Julio he was very nice and transparent about their towing services. They beat everyone's quotes and showed up promptly. Kevin even asked if we would like to wait in his truck for our safety and comfort as he prepared the car for towing. Everything went smooth and they towed the car exactly where I asked them to. They take cash and credit so no worries. If you need towing service in Montgomery County this family operated business is the absolute best in the area. Thank you Julio and Kevin for helping our family.
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