Airpark Towing & Auto Repair in
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Address:204 N Frederick Ave, Gaithersburg, MD, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:20877
Working Time and Location
What clients say about Airpark Towing & Auto Repair in Gaithersburg (MD)
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I get into an accident last week, and my car broke down they fix it properly and it was really fast and professional Heads up to david, the driver that pick my car, he was really understanding and sorry about my situation, really professional and nice guy Congrats
Oct 14, 2025 -
Tow operator Julio did an outstanding job helping me get my vehicle towed to my preferred mechanic shop. He was helpful, professional, polite, and efficient.
Sep 26, 2025 -
I’m m also not one for writing reviews but since Airpark went above and beyond, I figured I should too. We had an intractable problem with an old, crappy car but couldn’t afford a (new) used car. Other mechanics threw their hands up and were unable to start and unwilling to try (this make/model has a horrible reputation). Airpark worked with us over a few months, bringing in specialists, to fix the problem as inexpensively as possible. Highest marks for their patience, persistence, customer service ( thank you, Wilson!), integrity and affordability.
Aug 16, 2025 -
I don’t usually write reviews, but I had to take a moment to praise the entire crew—from dispatch to the guys in the shop. George was an absolute lifesaver, coming to tow my vehicle when I was stranded. As a woman alone with a child, I felt completely safe with him and truly appreciated his kindness and calming energy during a stressful situation. Instead of rushing into a tow, George took the time to assess my vehicle and suggested we try a jumpstart first— a more conservative and affordable option. It worked! He even gave me helpful advice on how to conserve my battery until I could get it to the shop. Unfortunately, my car died again about an hour later (my fault), but they sent someone out promptly for another jump and even gave me a discount on the second service. When I made it to the shop, they were honest, fair, and didn’t try to push any unnecessary repairs. I never once felt on guard or like I was being taken advantage of. Plus, they got us in and out quickly. We just moved to the area, and this experience has earned them a loyal customer for however long we’re here.
Jul 01, 2025 -
Great experience with the guys at Airpark! Always professional, honest and easy to communicate with. Highly recommend them... Keegan Corbey
Jan 14, 2025 -
A totally professionally run operation. When you call the front desk, there is always someone there who is friendly who gives you all the info you need without any negative vibes or attitude. The guy who wound up towing my car from an impound lot (Ramon) was cool as all get out. Although I had to wait for an hour after he arrived for someone from the lot to move another car that was parked in front of mine, he made sure he didn't have any other calls to get to, and volunteered to stay until that car could be removed. I even got a ride to where my car was being towed, and wound up having great conversation with the young man. A total class operation all around.
Dec 22, 2024 -
I wouldn’t even dream of taking my vehicles anywhere else in Montgomery county. This is the spot for everything auto. Family run, transparent, and affordable.
Dec 11, 2024 -
I recently took my car to Airpark towing and auto repair body shop for repairs, and I couldn’t be happier with the service I received. From start to finish, the team was professional, friendly, and attentive, specially I have to mention about service manager Alex Gurevich. He took the time to explain the repair process and answered all my questions, making me feel confident that my car was in good hands. The repairs were done quickly and efficiently, and my car looks as good as new. I highly recommend Airpark for their outstanding customer service and quality workmanship. I’ll definitely be returning if I ever need repairs again!
Oct 17, 2024 -
Dennis called to update me. Very friendly and professional tone. Ramon was also very friendly and helpful. He came prepared with ramps for my low profile car, which I was so worried about! They deserve the ratings that they have.
Oct 11, 2024 -
I recently took my Subaru Forester to Airpark for a tune-up and oil change, and I couldn't be more satisfied with the service I received. They went above and beyond my expectations. The staff were friendly and knowledgeable, taking the time to explain everything they were doing and why it was necessary. Not only did they perform the tune-up and oil change efficiently, but they also recharged my air conditioner, which made a noticeable difference in my driving comfort. Shout out to Wilson for keeping me up to date! What really impressed me was the attention to detail. They vacuumed the floors of my car, leaving it cleaner than when I brought it in. This level of care and consideration is rare to find. The pricing was fair, and I felt confident that I was getting good value for the quality of service provided. I highly recommend Airpark for anyone looking for reliable and thorough auto repair services. I'll definitely be returning for any future maintenance needs.
Jun 29, 2024 -
These guys are the real deal. They are honest about what work your car needs *and* doesn't need. I've visited them on two occasions since I moved to the neighborhood -- the first time, I thought I only needed an oil change, but they discovered my tires were dry-rotting and replaced them within my budget and also within a single day. The second time, I was concerned about a small noise and they took me seriously, checked it out, determined it was nothing that would affect the car in any significant way, and sent me home with well wishes and no attempt to sell anything unnecessary, not even an oil change. I'm impressed, and I'll be coming back here for my car maintenance and repairs in the future. Highly recommend.
Apr 23, 2024 -
The Airpark Auto Team is the best! Leo and Wilson were highly personable and communicative. I needed a water pump replacement and my valves cleaned. Wilson let me know that they were going above and beyond to get the valves cleaned when the first method they tried didn't work to their liking. This is a team that cares and is willing to communicate as much. This level of service is incredible, and is the reason I will bring my car back for my future needs. If you want outstanding results from a qualified team that stands behind their work, visit Airpark Towing & Auto Repair today!
Mar 29, 2024 -
Exceptional customer service! I have quite a story too long to write but they are professional and easy to work with. I am so grateful to Marcello and the crew at Airpark Auto Repair
Nov 01, 2023 -
Talk about great customer service. Called them after someone attempted to steal my car. All I was looking for was a towing service. The person who answered was super friendly and let me know they offer body shop service as well. I didn't feel any pressure but genuine care and concern. I took the guy up on the offer and had my car towed to them instead. Don't regret my decision one bit. I was given an ETA of 20 to 30 min, but the tow came in 10 min. I wasn't ready, but the tow driver was patient and let me take everything out of my car and was very friendly. Not what you'd expect from a tow truck driver. Everyone I have dealt with has been super professional and courteous. These people know customer service.
Sep 12, 2023 -
My teenage daughter was rear ended (other persons fault), damage to back bumper. Airpark Auto did an awesome job, able to fix that area and another one, car looks like I just drove it off the lot. Really impressed with their work. Hope to never need them again, but will go back if needed.
Aug 16, 2023 -
This is the best tow company in the county. They are very friendly, accommodating, and fair pricing. We use them for our fleet, and they have been nothing but great. A huge plus is that they always show up with a flatbed! I highly recommend this company. We haven't used their repair services, but we would happily do so in the future.
Aug 10, 2023 -
David was delayed by 10-15 minutes but he kept me informed of his progress and ETA. He was very polite, friendly and professional. Getting your car towed is stressful, but he made me feel comfortable that my car was in good hands.
Dec 27, 2022 -
Wes rescued me in less than 15 minutes of me placing the call asking for help. I had ran out of gas and he allowed me to keep me and my family safe by getting us up and running and off the road and stellar time. Wes was also very kind and reassuring, a breath of fresh air. I will definitely be using his services in the future and I'm very grateful for all of his help yesterday.
Dec 20, 2022 -
Best place to go for any type of car service. I’ve been coming since they were the one shop off Airpark. My car wasn’t starting and they were the tow service my roadside service called. I haven’t gone to anyone else since. They are always professional and honest. They have never tried to make me do work that isn’t needed. They provide full detail of the quote before work and have never gone over the quote or came back saying more work needs to be done. I always feel comfortable bringing my car here whether it’s for routine maintenance or something bigger. I’m very happy for their business and that it continues to grow which is a testament for how they treat their customers on a daily basis.
Nov 19, 2022 -
Jose was super polite, and friendly! He kindly waited for me to retrieve all of the items I needed out of my vehicle! Nicest tow truck driver I have ever met. Oh, and did I mention they said it would take an hour for them to arrive and they actually arrived in 10-15 min !! Outstanding business! Would definitely use them again if necessary.
Nov 12, 2022 -
These guys are amazing, in particular the manager, Alex. And what a great name that is! They kept me up to date on my car and gave me a more than honest and fair price. They even picked my car up when my work schedule didn’t allow me to do it myself. I can’t express how happy I am with the services provided and how genuine they are. I will continue to do business with them. Oh, and to top it off, they threw in a free oil change. Thank you Airpark Towing! Update 8/27/22** Another fantastic experience at their new shop on 355. Wilson, Tigran, Marcello, Danny and the rest of the crew were absolutely phenomenal. I added a lift to my Jeep among other things and they nailed it. If you’re on the fence about having work done here, get off of it and head on over! Thank you so much guys!
Aug 27, 2022 -
Amazing- called and they said they would be there in 1/2 hour. Driver called a moment later said he would be there in 10. He got there- had my car open in less then 5 min. Super nice driver! Geico Ins- so it was free with my policy!!
Jul 28, 2022 -
Best customer service skills! I had my 3 year old son with me and Wes let him help with the tire change. He was so friendly and professional. I would definitely give Wes a 10 star review!
Jul 11, 2022 -
My overall experience was great. Jesus was very nice! He was able to communicate properly and he got to me with no problem and I didn’t have to wait too long either. He kept me calm with our conversation especially during such a stressful time. So thank you Jesus!
Jun 07, 2022 -
The service man (mechanic) arrived. He performed the job perfectly. The mechanic is very polite and patient. I was attending an event at the hotel and didn't hear my phone calling and the mechanic was patient enough and waited. He is a good business man very professional and a perfect asset to the company if this is not his own company. He did his job as if he owns the business.
May 19, 2022 -
They came much faster than I expected!!! The guy was extremely friendly and professional, he got my battery going in no time. He was great! Awesome... best roadside service I have ever...ever received!!! 10 STARS!
Mar 29, 2022 -
I lost my keys, my car was parked in a terrible spot BUT they were able to get it out which was fantastic. I called and got an immediate answer, got a great price, person who got the car was kind, professional, and courteous. They answered all of my (dumb) questions with no ounce of judgement. I overall great service, will recommend to all family, friends, and colleagues.
Feb 19, 2022 -
This was a friendly team that was an absolute joy to work with. Having your vehicle towed can be a very stressful endeavor, but this team took nearly all of the stress out of the experience and took excellent care of our classic 1965 VW Bus. The team went an hour in each direction to pickup and drop-off our bus for our wedding and handled the whole thing with expertise. I know who I am calling the next time I am in a pinch or need a job done right! Thank you all!
Nov 07, 2019 -
•Friendly Service •Good Prices •Low Car Friendly Great Towing Company! I first called to get a quote and was expecting the typical unfriendly short answers I usually get when I’m in need of a tow, but it was quite the opposite. The dispatcher was very friendly and answered all of my questions about loading my (lowered) car. The tow truck driver (Shawn I think) contacted me shortly after I hun up with the main office to let me know he was on his way. The driver arrived quickly, took his time loading my car and was very friendly on the ride back to my house. It’s rare to have such a pleasant experience when dealing with a towing company, I highly recommend these guys. - Thanks again Airpark! You’ll be my first call next time I need a tow!
Sep 30, 2017
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