Done Rite was great! My transmission light came on during snow and I was able to arrange a tow car service care. They came earlier than expected, which was great. They dropped it off with care. Highly recommend.
Done Right towing did a great job helping me get my truck to the shop after suffering a no start situation on the way to work. Very pleased with the driver and the price. Highly recommend them if you need a vehicle towed!
Had a great experience with this place. They were kind, courteous, quick, and the price was awesome. I’d def use them again for any future towing needs.
5 Stars – Outstanding Service from Done Rite Towing!
After finishing a job for one of our clients, our commercial home improvement van (a Ford 250 high top with ladders on top) wouldn’t start. We initially called AAA and followed their instructions to leave the vehicle with the key inside. Over two hours later, we got a call from the tow driver saying they couldn’t handle our type of vehicle—despite us clearly explaining what it was from the start.
Frustrated, I searched online and called Done Rite Towing. Within an hour, they had the van picked up, delivered to our local service center, and—because of an incoming blizzard—they even placed the van directly into the shop bay to protect it.
From the kind gentleman who answered the phone to the reassuring text with a photo of the drop-off, every part of the experience was professional and seamless.
Highly recommend Done Rite Towing—reliable, efficient, and truly went above and beyond.
⭐⭐⭐⭐⭐ Quick, affordable, and professional service. The attendant arrived exactly when they said they would, which I really appreciated. They were friendly, efficient, and got the job done without any hassle. Pricing was fair and the whole experience was smooth. I would definitely recommend Done Rite Towing and would use them again if needed.
The guy who came to tow my car was very pleasant, professional and extremely knowledgeable about his job!! He was very meticulous and careful about how he hooked my car up. !!! I give them 10 stars! Thank you for your excellent service!
Great down to earth towing company.. Honest ,Fast service,and reliable unlike half the companies out here now days. This company goes out of their way to make sure your vehicle is transported with care and damage free to it's destination. Amazing company will definitely be doing business with in the future.
Done Rite Towing is simply the best! They towed our Corvette with care and rescued my Jeep out of a service bay! The skill and care they take with your vehicle is amazing! Done Rite is the only towing company I trust! They always answer the phone and show up when they say they are going to show up! You will not be disappointed!
This towing company, Done Rite Towing, is the best that I have ever used! They didn't try to price gouge. The price was more than reasonable and the driver had my car to me in way less time than I was thinking it would take! I would recommend them anyway and everyday!!
DoneRite came to my house and gave my car a jump start. They arrived really quickly the operator was polite, pleasant and skilled. One of the best roadside operator I ever had. I even commented on what a great truck he had. I am putting your name and number in my contacts. I feel you are a company I can depend on. Thanks so much.
Done Rite towed my 66 Mustang. They were prompt, polite and very careful. The driver had to winch it out of my garage, which is fairly narrow. I would definitely use this service again.
They arrived in a timely manner, enough time for me to go to work. The driver was very nice and knowledgeable considering the drop off for my vehicle was in a difficult area, he knew exactly where to go.
Had a terrible experience where the driver was very ill-mannered. He showed up late with an attitude couldn't part his lips to say "hello" just give me the key. He was very condescending when I expressed concern of how he wanted to handle my vehicle.
Later I called the dispatch center and spoke to the owner Joseph to tell him about my experience. His response "I don't know what to tell vou"
Tow truck operator was very helpful. Did not take long for them to arrive. He was concerned about leaving us in the parking lot while he towed the car to the dealership. Had to explained that my sister in law was on her way to pick us up.
Really great customer service. Arrived early for the tow. I will use this company again and recommend them to anyone who would need any of their services.
Fastest tow I've ever received from a towing company. Whole process from start to finish was about an hour and a half. My jeep leaves me stranded quite often and I've used this company twice now. I've been stranded for hours previously waiting for other companies to come to the rescue. Highly recommend.
I have used Done Rite Towing twice in the past year. I have a modified Corvette that is very low to the ground. They are the only company I trust to tow it. They get out to me quickly and bring the necessary ramps to get my car onto their flatbed without damage. The guys are always friendly and professional. Without a doubt the best towing company around.
This driver showed up in about 10 minutes after requesting the tow of my car. He was very professional, texted me when he was close and got my car hooked up and towed to my residence very quickly. I have saved his information so that if I ever needed her again, I’ll know who to call. Great customer service
I had good experience with them when they towed my car to get work done. The guy they sent out to my house was professional and timely. Totally didn't realize it until after we had the same initials! Ha!
After my experience, I believe every positivity review here is either from a bot, a friend of an employee, or fake account from the company.
The laziest staff possible has been selected for the simple task of towing vehicles. Not only did they have the wrong information for the vehicle I needed towed but instead of working with me to figure it out, the waste of time driver simply sat around waiting for the dispatcher to call back. When I called the company’s direct line, the “who is this?” Answer to my call told me I was in for a unnecessarily complicated conversation with a person not trained in proper phone etiquette.
If you need a tow, give them a call. If you want to be less annoyed than your reason for needing the tow, call someone else.
2 stars for doing the easy part, moving my car. No stars for making a simple task hard for everyone involved.
Hands down the best towing experience I have ever had. My Tesla had a flat tire and needed to be towed. After the initial tow company called by a trooper damaged my vehicle while loading and insisted “Teslas aren’t designed for towing on a flatbed”, Done Rite came in and saved the day. My gem of a tow operator, John V, instantly made me feel at ease as he explained his training regarding cars like mine. He flawlessly loaded it and unloaded the vehicle at the Tesla service location. On top of his expertise, he was kind, professional and shared more of his knowledge during our ride. Hopefully I won’t need a tow any time soon but I now know who to call next time. Thanks John and thank you Done Rite for training your employees.
I was recommend this place on a Facebook community page when I needed help with disconnecting my top lights on my Jeep to pass inspection and nobody was able to do it or they told me it was illegal. John made it quick and easy for me to come to his shop and he just unconnected them right then and there at no charge. If it wasn’t for him I would have been a confused girl from WV trying to get her car inspected in the strict vehicle state of Maryland. I will definitely be back to get the rest of my fixings at this shop! He was very helpful and I’m sure the rest of the team is just as well from reading other reviews.
The driver was so helpful and accommodating and got me to my dealer with 10 minutes to spare on short notice. He was pleasant and understanding. It is hard to find people who love what they do. However, when you find service like this...it is obvious that he does. I will recommend their service.
What a crazy day of car issues, but so grateful for Tom and Ryan for taking care of my mom! Tom even called later on to check on her - so sweet! Great service, great people - definitely recommend!
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