More than 100 years ago, NAPA brought Know How to auto parts distribution nationwide. Now, 6,000+ NAPA Auto Parts stores and 18,000+ NAPA Auto Care centers connect automotive technicians, aspiring mechanics and everyday drivers with quality parts, professional tools, aftermarket accessories and car care products. We are proud to serve the greater Frederick, MD area. Don’t forget to take advantage of our Ship-to-Home option, and sign up for NAPA Rewards to save on your next purchase!
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What clients say about NAPA Auto Parts in Frederick (MD)
The person at the desk was very nice but the cost of parts were more than what I could get elsewhere. Also they don't sell name brand parts so I'm less sure what the quality is.
Excellent service! I'm very grateful for the assistance I recieved from Bryan, Jeff, & Catalina. All helped and made my experience so much easier. Thank you for the recommendations and service.
Friendly and knowledgeable staff! Their Customer service has been top notch every single time that I've visited their store. They always focus on helping you find what you need and as soon as possible! I hope that this location continues to provide top notch service! Keep it up folks! We greatly appreciate your Excellent customer service.
Excellent customer service! I needed windshield wipers that would fit my old car and an employee went above and beyond to make sure I got wipers that would fit my car. I wish I would have gotten her name! Very appreciative of her help!
Carolina is great! She took an extra step and helped me out a lot. She contacted somehow she knows that would know how to get the parts I need for my car. (I also came in 30 minutes before close)
Over the last couple weeks i've been in and out of what feels like too many auto parts stores to finish a project on an old truck. I've been to NAPA and the other typical players. In my view, the staff at NAPA stores have been the most helpful and knowledgeable. They make the other stores seem more like big box stores versus real auto part stores. The NAPA website is pretty good as well. If I had one complaint it is that NAPA seems to take the route of selling mostly NAPA branded products and there are no user reviews on the website. Like most, i like to make sure what i'm buying is something others felt was a good product. So I am often skeptical to purchase some items without the benefit of knowing who manufactures it. That said, so far, my experience with the products purchased has been good.
Super helpful crew working there. The 2 guys behind the counter, I think Jamie and zach made sure I got what I needed to fix my jeep up and get back on the road. Thanks guys!
This is my favorite parts store part of that is because this branch does most of its business with mechanics and shops, not the public. This means they are rarely busy.
The only downside is that they usually don't carry quite as much inventory as the Warman's Mill branch. Also, is you're looking for isles and isles of air freshness, floor mats, steering wheel covers, etc. Then this is not the particular branch for you; they have a small showroom and very large parts warehouse.
However, most all the staff have been with the company for a number of years, they are friendly and knowledgeable.
The only reason I finished my transaction here was because of Zach. If he's not there I typically have a less than stellar experience. The staff are polite and professional enough, but aren't nearly ass knowledgeable and don't ever seem as interested in wanting to help.
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