I drive one of the many work vans you see out on the roads today. As you can imagine, the company wants the least amount of downtime as possible. I called up Brian and gave him the run down of what it needed. He had parts heading his way and scheduled an appointment before I even got off the phone.
I dragged this tired van in with 166k on the clock. Skip’s got me setup with tires, brakes, seals and hubs within a super reasonable time. A few recommendations from Brian and I approved…. What a DIFFERENCE! Shakes. Gone. Noise. Gone. Vibration. Gone. I actually enjoy driving job to job and when I get there I’m not all irritated from the drive there. If you’re on the fence, don’t be. You won’t regret it!
I called around to 4 places in Frederick to price out a brake job on a newly acquired used car. A couple of them wouldn't let me bring my own parts, and the others labor rate was outrageous in my opinion. The 5th call I made was to Skip's. They agreed to install my BYO parts and their labor rate was exactly what it should be for a brake job. I booked immediately and dropped the car off first thing in the morning. I explained that I just purchased this 95,000 mile Infiniti for my kids to drive, and wanted new brakes for peace of mind. I asked for them to point out any "gotchas" once it was up on the lift, and to give it a good once over. The manager asked if I wanted to do the required Maryland Safety Inspection, so we did. I got the car back the same day, new brakes installed and safety inspection performed with a clean bill of health.
The manager there is super personable, has a great vibe, and I highly recommend this spot
Thanks to Brian for his compassionate help , service was speedy & completed quickly & thoughtfully. Thank you Brian,would definitely recommend to everyone in need of service/ or repairs on their vehicle.
I can't even put into words how kind Brian was to me with my recent car trouble. I just found out.my cat was very sick and was so upset and he was very sweet about it and put up with me crying a bit. I would highly recommend Skips for its amazing customer service. I would give 10 stars if I could.
Was able to accommodate a same day appointment for a PPI. Let me look at the vehicle with them and charged me 0 dollars. Super respectful and knowledgeable people!
Took my car here for the first time yesterday to diagnose my air-fuel ratio issues. I dropped it off about 9am. When I got there, they are helping a customer. They told me they were finishing up with the customer in about 5 minutes and and they would bring my car in next. I left my keys in the cup holder and left. I called around 2pm cuz I didnt hear an update. They told me they just brought my car in the shop and were about to look at it. I called back 30 minutes before they closed because I didnt hear an update once again, but they didnt answer. So I decided to go down there and hopefully catch them before they closed at 5pm. When I got there, my car was STILL in the same spot with the keys STILL sitting in the cup holder.... smh
In the spring, Skips Auto Repair replaced the timing belt on my car. Thankfully, it was under warranty. Brian handled all of the admin stuff and got my car back on the road quickly. It’s now November and over the last couple of weeks, I noticed that I had a slow leak coming from the water pump area. I called Skips and Brian said he would squeeze me in to get it fixed quickly. My car was done the next day and Brian replaced the entire timing belt system, including the water pump. I really appreciate his willingness to fix this quickly and make sure the car is safe to drive! Thank you!
Straight forward and honest. Great advice prior to repairs, repairs were completed quickly and work was immaculate. Fair pricing. Definitely will return as needed.
The worst experience ever. Brian is a very rude and entitled individual. I brought my car to be serviced.I was told to bring it on a Monday. The guy who took the car apparently his worker didn’t even tell him I had brought my car till I called after not hearing from them for some days and he said he will take care of it but 4 days later he still didn’t service it.He sat on my car for 1 week 3 days. Finally picked it up and still he did not service it. Every time we have kept our car with him he has kept it for 2 weeks plus. No call or update and when u try to call he tries to get you off the phone and what is crazy is he thinks it’s okay. I hope u do better. I hope you treat people right
FYI I hope the least you can do is give us the check for the ticket we got that u didn’t tell us about from parking our car on the street. Or u can keep it but know in life what goes around comes around. The way u have treated us (we have been nothing but kind, respectful and understanding )Someone else will treat u same
I’ve been bringing my car’s to Skips Auto for a couple of months now. Again was extremely impressed with the level of service. They always communicate throughout the entire process make sure they fix any problem with my car’s the pricing is absolutely fair they are very transparent with anything, They will get the job done for sure.I highly recommend Skips Auto Shop to anyone!!
Skip’s fixed my wife’s 08 Nissan Pathfinder recently and did a great job. I understand they’re very busy and had it a couple of weeks but they went above and beyond and fixed some things for free that we didn’t even ask them to do. They didn’t charge very much for the tow compared to what others would have. We highly recommend them and will use them again.
I want to take a moment to publicly thank Skip’s Auto for their incredible service and professionalism. I’ll be honest—I absolutely despise taking my car to mechanics. In the past, I’ve had more bad experiences than good, often leaving frustrated or even worse off than when I started. Because of that, I usually try to fix things myself.
But this time, I needed help, and Skip’s came highly recommended. From the moment I walked in, they treated me with respect and took my concerns seriously. They didn’t dismiss me or assume I didn’t know what I was talking about. When they couldn’t hear the noise I was describing after driving it about 30 miles, they even offered to go on a ride with me until they did—something most other shops wouldn’t have bothered with.
They replaced my front axle, rear left wheel bearing, brakes, battery, and tires, and weeks later, my car is still running perfectly. As a single mom, finances are always tight, and they worked with me in a way that made me feel valued and not just like another transaction.
If you have anxiety about mechanics and auto shops like I do, I highly recommend Skip’s Auto. They were kind, understanding, and always got me right in. Thank you again for changing my perspective on auto shops—you guys are awesome!
Brian went above and beyond to repair my car and ease my anxiety as I always think the worst. He responded to all of my questions and kept me updated. He was honest and fair and really the kindest person I’ve ever met. I will certainly use Skips for any of my car needs and refer anyone who ever asks where to go for car repairs or maintenance. Thank you Brian and all the Skips Crew, y’all really are a blessing to Frederick.
I can't really rate them according to the work they do because they had my car for 3 weeks and did nothing to it. They didn't even call with updates. I had to keep contacting them for updates and it was one excuse after another. It was even difficult to get them to answer the phone. I had to end up going in person to check on the car. One window was left cracked open and the inside of the car was very damp and even wet. There had been lots of rain. I finally just brought the car home after 3 weeks and lots of excuses. They were highly recommended, so I wish I was able to evaluate their expertise at repairs, but I guess it was not meant to be. Maybe they had taken in more work than they were able to perform. If they had just communicated that to me things may have been different. Even an apology would go a long way to raise the star from 1 to at least 3.
2/2 great experiences at Skip's! The staff is friendly and polite, the work is very reasonably priced and the overall experiences seriously minimized the stress I would typically feel when addressing car issues. So thankful and won't go anywhere else!
Called to have brakes/rotors done and was able to get in and out in the same day very quickly, compared to other shops. I found Skip's on Facebook and I am so glad I did, after calling around, Skip's had the best price in town, hands down! I will definitely be a life long customer goung forward and I have already started referring family and friends!
Skip's is the only place I TRUST to take my car to for service! No upsell or smoke and mirrors! Their honest and most affordable! Ive been going to them for 30+ yrs and they go above and beyond to meet your serive needs! Their customer service is the absolute BEST! Their family owned business make you feel like family!
Again another big hit for this tem of mechanics. Rear axle, front control arms, shocks all the way around and full alignment with oversized tires. Great job guys!
Skips Auto Repair is great! They are very professional, reliable, trustworthy, and they don't take advantage of you. I have dealt with them for many years now and have referred many people to them who have also been very satisfied with their services. I would never take my car to anyone else and I would highly recommend Skips to anyone!
Brian and the team at Skips are awesome! I was recommended to them because I needed a new transmission and they exceeded my expectations. We’re quick, thorough, and communicative. Skips will be my preferred shop moving forward.
I drive a 1969 Pontiac GTO and would not trust leaving it anywhere in town except for Skips Garage. The team is knowledgeable and care about doing a first class job. Thank you Jeff, Brian and the team for always taking care of my GOAT.
Had a great experience here when we ran over a nail in town and needed a tire replacement quickly. Skip took care of us in less than two hours and we were on our way; very reasonable prices. He even replaced the battery in my failing key fob for free! What service! Highly recommend!
I had an amazing experience at Skips Auto. They were able to get me seen quickly. They didn't suggest anything but exactly what my car needed. Everything was fixed in a timely manner and at a very reasonable price. Highly recommend Skip to anyone looking for a honest and reliable auto shop!!!
These guys are great!!! Awesome customer service and up front descriptions on the issues with my vehicle. Never tried to up-sell me. Brian and the crew were 100% professional, extremely knowledgeable and made sure I understood what was going on. Pricing is very fair. All around great experience. Everyone I interacted with had a great attitude and very professional. Will be using Skip's Auto Repair for any work i need for my vehicles from now on.
Skip’s goes way above and beyond every time. More than once my car has had unexpected issues beyond the repair I expected and they put in numerous hours beyond what was quoted and charged in order to diagnose and repair the real issue. They are super transparent about anticipated costs and what repair is required/recommended and why. I truly cannot recommend them highly enough. Every time I have mentioned them to someone who has also been there, they also rave about how awesome they are. THEY ARE THE BEST!
Skips was recommended to me by several people so I contacted them. I wanted a reasonably priced place to go for brakes. Not only did they fit me in last minute, Brian was very friendly and professional, explained everything to me that was actually wrong with my rear brakes (which was a rare issue) and didn’t make me feel stupid, as most mechanics would when dealing with a female. I will definitely be returning there. Amazing customer service and work.
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