After AAA closed I needed a new place to service my car. Superior was recommended to me and I have not disappointed. So far I have been happy with the service. Friendly, honest and professional.
Absolutely my go to place. Not only are they reliable and provide exceptional service, the staff members are the most kind people. I highly, highly recommend and promise you won't be disappointed.
It’s the only place my family takes our cars/truck to be serviced. Honest and dependable. Superior service! Rob is my rep but everyone in there is wonderful!!!
Great service, in a friendly and timely manner! Mr. Bosser was especially knowledgeable, explained what I needed thoroughly, and with a great sense of humor. Will definitely go back for any future service needs!
Rob and Robert were great; friendly and professional to deal with. I received great service at the quoted price even when the job went over the estimated time. The mechanics did an A+ job with my brakes and transfer case service.Way to go Superior Auto team for getting me ready for winter driving! You will be my go to for all my service and repair needs. Thank you for the knowledgeable expertise at a great value you guys provided!
This really nice young man named Mason was busy with other vehicles as I drove up looking for someone to talk to about my tire he said, Drive it up to the ramp I’ll take a look at it. I had a small hole so he plugged it for me he was fast to find the problem and Had it fixed quickly. Thank you!
Most professional experience. I was able to drop off my truck and get a ride to work. They also, picked me up to get my truck when I got off work. Great experience
I don’t usually leave reviews, but I had to for these guys. They were very professional and friendly, and they diagnosed my issue within an hour after multiple failed attempts with other mechanics. If you want straightforward, honest, and professional work, these are the people to go to.
Major brake problem with my kid's 11 year old Prius. Towed it to the Toyota dealer. Checked their estimate with AI and confirmed that the quote to repair it seemed high. Next step, checked Google Reviews and called Superior Auto Service Center who gave an estimate $2,300 lower. I knew I was in good hands with Dave. I could tell over the phone that he was honest. Turns out my repair was higher than he expected it to be due to a problem ordering the parts. He communicated with me every step of the way even giving me his personal cell phone number to chat after hours AND honored his original estimate! An honest auto repairman is worth 10 stars in my book, but Google will only let me give 5 stars.
I can’t recommend Superior Auto enough! They have been my go to shop for a few years now and the customer service and quality of service are unmatched.
Great repair shop with prices matching the service. The service manager communicated all the information before starting the repair work. Best shop in the area.
This was my fourth service here. I find them to be professional, reasonably priced, courteous and respectful of the customer's time. Definitely recommended.
New 8/25 - Just had to have my engine replaced and they did a great job! Excellent customer service!! A couple years ago - I bought my van from Carmax an they started sending me to Superior Auto for work an maintenance. Superior Auto is honest and does great work. I always leave happy with the work that has been performed. - they are great to work with.
Would recommend to anyone needing car service. The young lady (wish I could remember her name) that answered the phone was very personable and helpful. Erick was my service adviser. I was pleased that he answered all my questions and explained in terms i could understand. They seem to care about their customers.
Superior Auto Service is the place I take all my vehicles for any repairs and or maintenance needs. I have been a customer for at least 10 years. You are greeted with a smile when you walk in the door. They know you by name. Their work is solid and I never feel over sold when I leave. I have had everything done from oil changes to having a transition put in my 2011 Chevy Silverado. They're my guys.
After moving from Arizona to Maryland, I started having car issues and was nervous about finding a trustworthy repair shop—especially after past bad experiences with Big O Tires. I’m so glad I found Superior Auto Service Center in Frederick!
Erick was amazing—friendly, honest, professional, and very helpful. He went above and beyond to make sure everything was handled right, and I felt completely confident in their work. They truly exceeded my expectations.
Highly recommend this place, and I’ll definitely be a returning customer!
Exceptional service all around! Rob was impressively knowledgeable, highly professional, and refreshingly honest. The team went above and beyond, surpassing my expectations and ensuring the vehicle was in pristine condition. Couldn’t be more satisfied!
We are visiting Frederick traveling from Ohio. Our car was making a strange noise but functional. It’s a holiday weekend and they were extremely busy but the guys at Superior were great and reassured us that it was safe to drive. Three mechanics took the time to listen and give their opinion. Superior customer service for sure!
Superior Auto worked with me to determine what repairs I should get based on my needs/goal. To accommodate our transportation need, Superior Auto worked after hours to finish work on my car, and Rob gave my daughter a ride so that she could pick up the car on time. Outstanding customer service!
Superior Auto is my go to for any car troubles I have. Rob always go the extra mile and take care of things, even the little things, which makes me happy. Always reliable and honest and super friendly. Highly recommended..!!
I really do not want to write this out of fear I will let too many others know about how awesome Superior Auto is and they become too busy to always take care of me so well. My family has been going to Superior Auto for over 20 years because they are honest and excellent. They treat my daughter with the same respectful tone and helpfulness as they do me - something too often rare. The senior man, Dave, sets the tone by always being friendly, professional, and helpful. He is happy to explain things and not make you feel dumb (always appreciated). This attitude has been trained into everyone else as well down to the newest hire. We can always rely on Superior Auto to be thorough, give us options, never do any work not needed, and always help us with coupons and discounts when money is tight. Superior Auto is a quite simply a gem. Thank You to the guys and gals at Superior Auto for being, well, superior!
I absolutely love taking my car to Superior Auto! Honestly, it’s like visiting friends rather than a typical auto shop. The staff here are always super fun to chat with and genuinely care about your vehicle it’s a refreshing change from that tense, stiff vibe you get elsewhere. Walking in feels like “make yourself at home” they really make you feel like part of the family!
Big shoutout to Ivy, who’s always so friendly and sweet when I call to book appointments or ask questions about my car. And Rob? He’s hands down the best! Always friendly, quick to answer my questions, and makes me feel confident that my car is in good hands.
If you’re looking for a trustworthy, friendly, and all-around great auto shop, I highly recommend Superior Auto. They’ve got your back and your car’s too!
They provided excellent services to me when I went to service and repair my vehicles at the company. I wish I had been using this great automotive company for a longer time. The staff are very friendly, professional, compassionate, and caring. I will recommend them over and over to my friends and family members.
Superior Automotive is the best! We primarily use Rob as our service provider. He’s fantastic! He goes above & beyond to deliver the best customer service! He’s very helpful & honest. Everyone at Superior (Eric, Dave & Ivy) are great too! They do great work! We highly recommend them!
The absolute best, hands down. Doing business like the good old days where the customer always comes first. I felt like I was stepping back in time, to the way business used to be done. Friendly, professional, courteous. If you need someone to service your auto that you can trust call Rob at Superior Auto service.
Was able to use a value pak coupon for oil change and tire rotation. Service completed by my request time. Other services were recommended to me which were laid out with prices on a paper i took home to consider. They did not push when I declined the recommendations. Very nice staff.
Everybody at Superior Auto is really nice! Rob is AWESOME! I take all of our vehicles there for everything they need done. Rob is very trustworthy & goes above and beyond to provide exceptional service every time! We’ve never had a bad experience yet. I highly recommend Superior Auto!
Great location, nice people. No regret, they're friendly. Before they talk about money, they see the problem of your vehicle first. I bought my car last year at carmax, couple of months later, I brought my car to tire world for services, and then they told me: Madame your engine is really bad, you need to buy another car. I ran back to the dealer and explained that, and then they referred me there. I met a gentleman named Rob, very nice.He told me. Who asked you to buy another vehicle. Your car is perfectly fine. Since then, I drive my car 5 days a week from : Frederick to Washington DC. Good people, and l great location Thanks do much guys. See you soon. You are great family. Keep up your good work.Bless you. Marie.
502 N East St, Frederick, MD
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