Highway Help LLC in
North East (MD)

Bad storm today... My daughter runs through a puddle on Belair Rd and stalls out in the middle of the road. Pouring down rain, shes shook. Don from Highway Help LLC, happens to ride by, sees the stalled car, jumps out and offers his assistance. Gets her off the road and safe into a parking lot. Big shout out to Don for taking the initiave to help someone in need and making sure my little girl was safe. Means a lot Bro. THANK YOU! ??

Don was very polite and helpful getting our vehicle to the repair shop. I appreciated his willingness to be at our home extra early to accommodate my schedule. He navigated our long narrow winding driveway with ease. Being new to the area- Don and team are now our go-to- tow!

He showed up quickly and was very polite and professional ! Probably the best towing experience I've ever had!! Will definitely use again,!!

Company went way above and beyond to help me out in a bad situation. Straight forward, true to their word. Was also very quick with turn around time. Would recommend to anyone in need of a tow/service. Thank you again.

Don was wonderful and was there in under an hour. He was kind and efficient. Also, he was true to his word. The price was extremely reasonable. I'd recommend this tow company in Cecil County/ Newcastle Co. If anyone is in a jam call: Highway Help! Thanks so much! Maryfrances

My daughter was in an accident and we live an hr away. He helped take care of everything for her and was very helpful in helping us afterwards when we came up there to dispose of the car. I HIGHLY recommend this business. Very professional but also very courteous and customer friendly.

I called this tow company for the first time at the last minute trying to get my car towed to a charging station. Don came in 30 minutes and introduced himself put me in his truck while he hooked up my car, he went above and beyond to get the van started for me. When he realized it was my alternator. I then called the dealership to have it serviced and he refused to take payment because it wouldn’t do me any good to tow me to the charging station but instead came back Thursday night and towed me to the dealership in Elkton. I thank him so much he is friendly and affordable and I just adore how he cares for his customers.

My Grandmothers battery was down and we had some difficulties. They were very helpful and were even understanding to the situation. Had lots of respect and care. He had lots of patience and even bonded with his customers.

Very grateful for Highway Helps service. I had very limited options and the owner was able to make sure me and my car got to where it needed to be (50min away). Very personable and respectful. My only concern was the additional fees that I didn’t know about. I should have asked, but overall great company.

Our car was stuck on a mound of snow on a lane that was off the main street. After the first service texted that he wasn’t coming,I received a text from Don Ryan. I called his cell and we spoke for a while about tow service. He made me aware that some tows out there were not licensed. He assured me he’d be coming in one to 1 1/2 hours. He called again when he was on his way and a third time when he was 20 minutes away. When he came he made sure we were okay. He worked diligently, professionally and carefully. He had a caring attitude, coming out of his truck a couple of times to make sure we were doing okay. Bottom line, I highly recommend his service to anyone. Note: I’m keeping his card in my bag. Sent from my iPhone

Called them to ask if they could pick up my brother's truck in Harford county and take it to Newark DE. Don the driver was able to picked up his truck within 1 hour and have it in Newark DE. Super great to work with, and Don was extremely wonderful! I highly recommend this company to anyone that needs to be towed!

My car literally broke down in the middle of the highway and I had 2 of my children with me stuck in the middle of the road. I had assistance in getting my car to the side and called this company and received wonderful reassurance that they would take care of me. I left my vehicle and before they could get there to retrieve it the police had it towed and I had to pay an obsurd amount to a different tow company to release my car and Highway Help was right there to assist me with a smooth transition. I really appreciate everything Don did for me. He definitely went above and beyond and got my car functioning properly again. I can’t express the gratitude I have for his kindness and services. If I could give them more than 5 stars I would. Definitely recommend Highway Help 10/10 when you’re in need of car assistance!!! Thank you, I can not thank you enough ??

With a simple phone call, scheduled a tow from Wilmington DE to Perryville MD. The truck operator was extremely nice and very professional. Tow rate was very reasonable for how far I had the car towed. I will use Highway Help for all of my future towing needs, and recommend them to all.

I would personally like to thank Don for his help and his amazing generosity to me and my fiancé. Last night was a real stressful night for us and he made it go by so much smoother by helping us get our car home. He managed to get there within 40 minutes, even though he said he wouldn’t be there for at least another hour and a half. we will definitely be using his company again in the future when we need it.

My company vehicle was stranded on the side of 95 with oil spraying out leaking all over the undercarriage of my vehicle. Highway help LLC responded in prompt time and got me off the side of the highway and somewhere safe. Towed me to a dealership to have my vehicle fixed. Don with Highway help even went out of his way to ride me to enterprise to pick up a rental vehicle. This company goes above and beyond expectations and does whatever is best for the customer. I highly recommend this company for anyone with any towing needs.

Saw us struggling to get our car unlocked and came to help us! For no cost. Great Samaritan and very friendly!

Called for what I thought was a dead battery. I waited less than 30 minutes when the driver arrived. Jumped my battery and explained I needed a new nut that was holding the battery in place. Quick fix!!! Very friendly, courteous, knowledgeable and quick. I definitely recommend and if I ever need a towing company again Highway Help will be the first place I call!

I had a blow out on 95 This morning and had a great experience with Highway Help. I called and Don the dispatch/owner was very helpful I let him know I was in need of a tow he asked for my location and quickly sent someone to get me. Sean and his son were very professional, got me to my destination safety. If I ever need assistance I will certainly use Highway Help LLC Thank you again your service.

This is the only towing company I will use for now on! Got stuck in Wilmington DE and called a different company but they couldn't fix it, and I was Delayed for 2/12 hours. Then I called Don from Highway Help and he was so quick, efficient, funny, and understanding. Very personable, you can tell he cares about his customers. Even offered him a tip and he declined and told me to pass it on. All around good guy. Highley Recommend!!!

We broke down on I-95 and called Highway Help. Thank you! Your service was timely. The gentleman who helped us was kind, safe, and professional. The towing service is reasonably priced. Much appreciated care and service at an unfortunate moment. Many thanks! Mark

WOW! Fast & reliable! Definitely made my evening better after a stressful day trying to get my car to my MIL with a bad alternator. He was there in 20 minutes, loaded and ready to go in like 5 minutes. I'm definitely recommending and will be using them for the future.

We got our work van stuck in a ditch and the tow truck driver got there really quick. He was very nice and very thorough with the whole process to make sure the van got out safely. Such a great experience and very much appreciated because this van is our livelihood and how we make a living!

I recently purchased a classic car in Maryland that had been sitting outside for 30+ years in the same spot. Mud was half way up each rim of the car, the tires were dry rotted, and the car was sitting down on the ground (air suspension). Despite all of this, Highway Help picked the vehicle up and delivered it to my house in Pennsylvania in one afternoon. Even though the car was a piece of junk, Highway Help treated it with the highest level of care and respect. I cannot recommend this company enough. My interaction was wonderful from start to finish.

We were on our way to see family after a long and tough year, going to a much-needed break. And, of course, contributing to our reputation of misfortune, our car broke down on the way there. We needed a blessing right then and Don (the owner) was our miracle! He towed our van, yes, but he also went out of his way to help us, cracking jokes, telling stories, and overall making our night. Thank you so much Don! May God bless you!

We were stranded on the side of I-95 on a very cold night when Don came to tow us. He went above and beyond his job duties and made sure my family of 5 got to our destination safely and our delinquent vehicle to its location. He was amazing and a hero to us! Highly recommend Don and Highway Help LLC!

My van started acting funny so I pulled it into a parking lot and immediately called Don @ highway help. I new I needed a tow and he was upfront with the fact it would be an hour and a half before he was able to get to my location. He got me in touch with his closest tow truck driver who kept me informed the entire time if timing ever changed. Don and his team are one of a kind and I wouldn't recommend any other company.

I have used this company on numerous occasions and I will continue to use them for all of my vehicle emergency needs. They are always prompt, reliable and courteous. Always there when they say they will be, unlike some bigger car clubs. The guy who came out to change my tire was fast and efficient. I went into the house to grab my things to go and he was done before I got back to the car in about 5 minutes.