Nick came out to my vehicle quickly, knew exactly what he was doing, and expertly got the car to the destination with a tricky parking lot. Would recommend 100%
Nick just got us home. What great service! and Nick is a very nice and capable young man. We thought we would take a pleasure ride in our hot rod but the ride didn't quite go as we planned. Thanks so much A&D and Nick. A&D will be who we call the next time for sure.
Nick was very prompt, experienced, and quick with loading up the vehicle. He was very courteous and professional. My family and I are grateful for his help today. Thank you so much!
Second time using A&D for their tow service, through my AAA. From super friendly and fast acting dispatch, To Nick , my tow truck driver showing up quick and with a smile, A&D did a great job at a fair price once again, Thank you!
You absolutely CAN'T go wrong contacting A&D towing! Broke down between Baltimore and Frederick on I70 at 7pm. Once the dispatcher put me at ease, I knew I was in good hands. Allan, the tow truck operator, took great care with my classic truck (and trailer, too)!
1000% recommend A&D Towing!
I normally do not post reviews, but as a professional diesel mechanic myself, i feel compelled to let anyone who needs roadside services to give A&D their business! 5++ stars!
A&D was was real easy to work with. I scheduled a tow 2 days in advanced. They showed up when scheduled and towed my car to the mechanic the night before I was scheduled to be there. Doug showed up in the rain and had it delivered to the mechanic in no time. Sheena was a pleasure to work with via phone for the scheduling and payment.
UPDATE: REVIEW #2
This time I was out on a Sunday drive in my classic car and broke down. My roadside service said they would be 2 to 2.5 hours. I canceled that service and called A&D. Speaking with Dispatch was just as friendly as before. They had Nick to me in no time. Nick took great care hooking up my vehicle. He made sure I was ok with his hook up point, and he used additional ramps to ensure my rear bumper didn’t drag. I couldn’t be happier in my dealings witb A&D
In Westminster on business and my car decides to break down. A&D Auto Parts and Towing to the rescue! Professional, friendly, careful with my vehicle, and driving a beautiful rig. Nick was amazing and great to talk to. They have 24-hour towing service so if you need them, give them a call. Five stars! Highly recommended!
Driver was extremely courteous and knowledgeable about the job. The profession is very dangerous and the drivers of these cars don't have any respect or consider the safety of the personal helping stranded drivers. You are to be commended.
Great Company, Great Work & Great Attitude. We have a fleet of trucks on the road and we occasionally have issues. We use AAA+ and always request A&D. Suzanne is the best.
This is a shared space with a small vintage shop. It was so cute and fun to look at all their different items. The ladies were super friendly and so very helpful. We appreciated their kindness, it was a good experience. We didn't purchase anything and were there for the towing part, but I highly recommend them as their customer service was excellent!!
Nick was such a help. I was so overwhelmed and his kindness was a comfort. His first question was to ask if I was alright. He’s an asset to your company. Thank you -
What a nice young man, Nick is! He towed my car all the way from Mt. Airy to Pikesville. He was very proficient at his job, very interesting to talk to, and a nice young gentleman. Thanks, Nick!
Allen, who took care of my tow was nice, polite and friendly. He arrived much earlier than the promised 90 minute time frame. Highly recommend him and A & D
Nick is absolutely AMAZING!! I have never felt so comfortable or confident about a tow drivers ability to hook up and extract a car with absolute precision!! I highly recommend!
I was stranded on I70 on Sunday night. The dispatcher on duty (shana?) Was so helpful and reassured me that help was on the way. Allen picked me up within 15 mins. He towed my vehicle and got me home safely. Excellent customer service. Thanks for everything!
10/10 services all day. I’ve worked with this company for more than a year now as mechanic that’s always breaking down. Every single time and call for their services I always get an amazing and experienced customer service and tow truck drivers. If you have AAA REQUEST THESE PEOPLE. I was waiting an entire day for someone to help me with recently my f-350 dually all the surrounding companies kept canceling and saying they didn’t have the equipment or experienced drivers. A&D took the job came out here and took care of me. Most definitely recommend
Allen did an excellent job. He arrived quickly and very efficiently loaded my vehicle and brought it to the garage. He was very professional and made me feel at ease. I would definitely recommend to anyone who needs towing service!
Need to have my car towed to the shop and they were sent by AAA . Everyone I spoke to and interacted with was very friendly and helpful. The driver Suzanne was terrific, quick, and professional. Highly recommend.
Tow arrived much quicker than initially expected. Very polite and professional employee. In my case, employee was able to determine the issue quickly and resolved it without needing to tow it. (Shifted gear to neutral and back to park - shifter was not fully locked in place preventing engine start)
Absolutely amazing service. Considering all of their interactions are based on you having a bad day, their service is a very pleasant experience. Thank you sooo much. Wish I could leave 10.
Driver was professional and courteous!!! Service was 100%, if I could provide 6 stars, I would!! It was a long trip, but Alan was awesome. His skills are 100%! Great Pic up and drop off. He can def thread the needle with that truck! Ha
Allen was absolutely the sweetest! We were stuck on the side of the Hwy, in some weeds and he made sure that we were safe and helped us into the truck. And he showed up very soon after we called. Safe driver too. Thank you!!
Omg. I wanted to cry when I saw the tow truck coming with my Accord. I couldn't even get my insurance company to pick it up for a whole day! Allen has done such a wonderful job getting my car out of the snow and bringing it home safely. Thank you so much for your amazing service Allen!
I don't even know where to begin with this company. I was on a road trip to Baltimore when my motorcycle got a flat tire at 12 in the morning. I called so many places all of them either ignoring me, saying they can't/don't know how to tow bikes, or giving me wild time estimates. After 6 hours of standing on I-70 getting rained on and almost run down by cars, I called A&D and got a driver assigned to me instantly with a quoted time of 35 minutes. Sure enough my driver Allen showed up and got my bike loaded up carefully and quickly. After having a terrible night Allen and A&D were quick to turn it around. Absolutely use this company it's so worth it, as I write this he's even taking time out of his schedule just to drop me off at my hotel as a kind gesture. Thank you Allen!
A&D was drafted by AAA to lug my broken down Honda across town. They maintained good, friendly communication with me prior to pick up. The driver (sorry, I missed your name!) that hauled my vehicle was a really nice guy and was very gentle with my vehicle. He loaded and unloaded my car with absolute ease and professionalism. The tow driver told me a bit about the company and his long time service as we hauled my broken car home. By every account, A&D seems to be a really nice, humble, family operation. And it certainly showed in the way I was treated this evening. Thank you for getting me out of a jam tonight, guys and girls! I wish you all the best, and stay safe.
