Excellent experience! I had big car issues. I ended up needing to call this company many, many times as I was trying to work through what I would do with the car and how I would get it to their location. Although they could have easily lost patience with me, they were instead very courteous, professional, and accommodating with my situation. Very thankful.
Perhaps the older one of the front desk men had a bad day or just represented the company's unwritten policy, I felt cheated when I returned a part he sold me the previous day. He refused to issue me the full store credit; instead, he wanted an undisclosed 25 % restocking fee. Generally, he was brash and verbally confrontational with a customer who barely spoke to him.
These people are just great and very helpful!
This last time, I was looking for a hard to find part, which they didn’t have, but without hesitation he search a few other places and found it for me.
I called to see if they had a part for my daughter's car. Bill was the person I spoke with. He was very helpful with excellent customer service. He called me back in a timely manor concerning the part and I asked for pictures and he sent them to me within five minutes. Bill your the best and thank you for your help.
Doug's Auto & Truck Recycler in Middle River offers the following services: Auto parts store. You can check with them or contact us—we also offer free vehicle towing, instant quotes, and expert advice on finding the correct parts so you can save money and get exactly what you need with minimal effort.
Doug's Auto & Truck Recycler are located in Middle River, and the exact address is listed above on this page. Our regular business hours are 8:00 AM - 5:00 PM, but we can arrange appointments outside normal hours upon request. For your convenience, you can also use the Get Directions feature or request on-site service.
Yes, Doug's Auto & Truck Recycler in Middle River buys vehicles in any condition — from fully functional to damaged or non-running. You can contact them by phone or us via the online form on our website, specifying the make, model, and year of manufacture of your vehicle. We’ll make you an offer, schedule a pickup, and in most cases, our tow truck can arrive the same day with cash or instant payment.
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