Brothers Towing Service LLC in
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
Working Time and Location
What clients say about Brothers Towing Service LLC in Baltimore (MD)
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Due to the limited space requirements of the drop off location this company was not able to help me but in addition to being polite and professional, the person I spoke with gave me a trusted referral. That referral took great care of me. I later found that I may have underestimated the size of the space, as it is bigger than I thought, but either way I am so grateful. As much as I pray that calling tow trucks will not be a frequent occurrence for me, simply based on the professionalism, I will definitely be storing the number Brother's Towing Service LLC in the event that I need towing in the future. FYI make sure you contact the correct company Brother's Towing Service LLC. There are two others that come up when you Google Brother's Towing which are in the same area with a similar names one of which also has the same number of years of service/in operation. If you choose the correct one you will NOT be disappointed. Also due your due diligence and tell them what you need on the front end. Help them help you!
Jan 04, 2025 -
Halloween night, the world is busy with their kids. I totally understand, I do, but my one and only older sister is stranded on the I695 interstate at night, and all those crazy people are whizzing by and getting close to her. The noise is so scary from the cars screaming by I was very concerned. My sister calls the insurance co for towing, and my husband is on the way. They say maybe 2 hours. Her phone battery is dying. I call the towing company, they say you need to call someone else, she is on the other side of town, we didn't realize. Oh wow, so they don't even call to tell her they are not coming. I call the big local company, they say we are two hours away. I'm so worried I'm in tears. Then I call my Angel, Mak at Brother's Towing. God had him answer his phone and had him nearby. He said I can be there in 15-20 minutes. I was so relieved. We all prayed for everyone's safety including Maks. He got her off the highway and towed her to our trusted family automotive. Do I suggest Mak and Brother's Towing, heck yes. He is your angel. My angel. Thank you Mak for keeping my family safe. God put your number out there for us to find. Be safe my friend. Highly recommend. <3
Nov 01, 2024 -
I have nothing but good things to say about this towing company, especially Mack, the driver. He was very professional, as well as quick yet efficient. My whole experience from start to finish was a breeze, & their customer service, from both gentleman I spoke with was top tier! Out of the 4 companies I called, their services were significantly cheaper. Mack loaded my vehicle onto the truck, & transported it roughly 50 miles absolutely flawlessly. I was not able to hand deliver my vehicles keys, & due to it being after business hours, Mack, went above & beyond to ensure my keys were safely placed into the overnight drop box at the drop off location. I highly suggest Brothers Towing Services & can assure you I will be a repeat customer!
Oct 26, 2024 -
They come when they say they’re going to come in the very professional. Highly recommend.
Oct 17, 2024 -
Brothers Towson Towing has to be one of the best around. They were so nice and professional and kind. I highly recommend everyone who needs towing to use this service. They are absolutely THE BEST! We were in trouble since we got stuck in the middle of the road. They came by fast too. I thank them so much for their awesome work! Please give them a call, they really are the best around!
Aug 17, 2024 -
Failed to tow a low car do not have ramps in truck. We almost had the car in the truck. I asked the driver to FaceTime his boss to make sure the bottom of the car would clear the ramp up since the guy was inexperienced. The boss said he will send another one of his other truck that has ramps. There was no other truck. Why lie you have ramps and why lie you have other trucks with ramps?
Jul 19, 2024 -
Successfully picked up and brought home my vehicle from Embassy Suites by Hilton BWI, after having my wheels and tires stolen. The vehicle was not even left in bricks. They were friendly, timely & overall awesome. My car had not an ounce of damage or issues being lifted and lowered onto the flat bed and the customer service and experience considering, was 10/10.
Jun 10, 2024 -
The service lives up to the hype! A very professional organization with fair prices. My vehicle had to picked up from Baltimore port and driven to Calvert county. Brothers Towing handled everything for me from pick up to drop off. 10/10 recommend.
Jun 01, 2024 -
Long read alert!! Today I had a flat tire on 695 in rush hour traffic. I called 2 two tow companies that gave me the run around and being frustrated, I hung up. I scrolled through the internet and found Brothers Towing. They answered immediately and said someone would be there to help in 30 minutes. Well, that someone was Nate! Nate had to tow me to a safe location to change the tire. Nate immediately made me feel at ease and like we had known each other for years. He was so polite, easy going, and funny. We laughed and cut up and he made what was a miserable situation quite pleasurable (believe it or not). I have their number saved and will use them if ever needed again and will very recommend their services to family, friends and anyone in need!
May 14, 2024 -
Brothers Towing Service will be my go to whenever I need towing service in the future. After waiting over 2 hours for my roadside assistance to send a tow truck, I called Brothers and was able to get my car home in less than an hour after calling. I will say that the company that was supposed to be dispatched is what led to me contacting Brothers. Apparently, I was assigned to some company called "A khan brothers" who of course never showed up so when I googled it brought me to Brothers Towing and thank God it did. Who knows how long I would have been waiting in the dark in traffic if I hadn't been incorrectly sent to Brothers Towing. The following day I needed to tow my car to a repair facility and I called Brothers. While they weren't able to provide service to me at that time, they referred me to another company who was able to get to me in less than 30 min. I thank you again for your kindness and professionalism in such a distressing time. It really makes a world of difference.
Apr 04, 2024 -
This brothers towing service company is a lifesaver my car was not towable but the brother made it work and got it done for me if not I would be in Financial bankruptcy with out their professional towing service thank you Mr Mak and brothers and thank you Allah!!!
Apr 03, 2024 -
Thank you. It was chilly and raining. You got my car where it needed to be. Nice driver arrived when you said he would. Appreciate you.
Apr 02, 2024 -
Thank Brothers towing, the service was outstanding and Chris was very professional and knowledgeable. I would use and recommend your company to again. The attention to providing a good service to people in there time of need shows how arduously you work to help people. May God continue to bless and grow your company. ENC USA/DOD
Mar 31, 2024 -
I called Brothers towing this morning for a tow, phone conversion was professional and courteous. I was told what time he could have his driver out to my location and the driver was right on schedule. His driver was very cool to talk with and he made the tow so smooth. I will definitely use Brother's Towing for future tows and I am definitely sharing this company number with friends.👍👍👍. Thanks again for your assistance, really appreciate Brothers Towing
Mar 31, 2024 -
I cant believe I even got this email asking for my feedback. The tow truck driver laughed at me when I said I was going to spread the word on how dirty their operation was. He said "go ahead everyone says bad things about us and smiled". They simply took ripped me off and according to the police it happens often. They have to catch them in the action do anything about it. If you are choosing a tow company please do not choose this operation. They are simply looking for cash grabs. I give them minus 5 stars.
Sep 26, 2023 -
Sorry for the bad review I gave earlier on your service. Your right , not the company AH KHAN BROTHERS LLC TOWING. BUT whenever I bring it up, your company is what comes up, very sorry, my mistake! Maybe look into that. Thanks for bring it to my attention
Aug 09, 2023 -
Getting my car towing today and I’m very impressed with the service! This company deserves like 100 stars! The guy is super professional, got to me in 30 minutes and got the car in the truck in less then 5 minutes! Thank you Charles! We need more drivers like you! Also, Charles was super polite!! 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Apr 29, 2023 -
i called more than 5 companies for help. only Brothers towing is really reasonable and attentive to customer. they defenitly deserve 5 star rating
Apr 01, 2023 -
My car broke down in Baltimore City. I called this company because of their 5 star rating. It truly is what everyone says it is. The gentleman was there within 20 minutes, very professional, and towed my vehicle back to the Millersville area. Highly recommend.
Dec 08, 2022 -
This company was professional and responded in a timely manner. Other companies referred by my insurance company provided horrible service, they would accept the tow than not answer. I called around and the gentleman answered upon the second ring and delivered my vehicle from Baltimore Md to a repair shop in Woodbridge Virginia before closing time. Excellent and professional service
Aug 29, 2022 -
My husbands vehicle broke down in Baltimore & needed to be towed to the Oxon Hill area. Not only did Makonnen arrive ahead of time he was friendly & very efficient. Not being familiar with a tow company in the area we found that Brothers Towing was reasonable & offered excellent service!!! Highly recommend!!!
Jun 22, 2022 -
Finding a company in my area was inconvenient until Brother's Tow Company called me back. I had a longer wait time that was sliced in half. The price was reasonable. The caller and driver were both nice. Thank You.
May 02, 2022 -
Used Brothers Towing to move my car from one lot to the next, traveling over 50+ miles. They were quick and kind. Would 100% recomnded them to anyone needing help and looking for incredible customer service. Mak was awesome.
Apr 26, 2022 -
My experience was top notch, from The young man answering the phone and walked me through the process to the young man who actually towed my car. It was raining really hard and he still was professional and did the absolute best he could.. i would totally recommend this company to my friends ans family hands down!
Jun 12, 2021 -
I don't normally leave reviews but I had a very good experience with the company so I decided to leave one. I needed my car towed to get my tires replaced due to an accident but I wasn't able to leave work to drop off my keys. The company offered to meet me at work to pick up my keys for the tow. He was very respectful and punctual as he showed up when he said he would. I would recommend this company to anyone!
Apr 01, 2021 -
Super friendly and affordable!! At this time since my trip was less than 5 miles, I paid $85 flat. It was a difficult tow because I couldn’t get into my car to put it in neutral but my tow driver was undaunted and so helpful. Will definitely remember them and recommend highly!!
Dec 21, 2020 -
Very professional and did a good job with a difficult situation. Our car broke down in our driveway and it had been backed in. The rear wheels were locked and we could not get it out of park. Brothers managed to slide the car on the roll back with absolutely no issues. Nicely done.
Nov 03, 2020 -
Brother's Towing is incredible! I have worked with Mack twice and both experiences were great. He completed a very difficult towing job for us yesterday and handled the situation like a true professional. I highly recommend this company!
Jan 31, 2019 -
I called two other towing companies. One via my phone's roadside assistance plan, the other through my insurance company. Both gave me estimates that they would not be able to make it in any reasonable length of time. Mind you, those services call several providers to see which one can make it to you in the best amount of time. I ended up scrolling through my phone, and found Brothers. He got there first. He hoisted my van up, dropped it at my house. He is manner, courteous. Feels like family. Definitely would use them again
Nov 14, 2017 -
I had a blowout on a very scary stretch of 83 and basically got trapped on the shoulder inches from cars going 70mph. I couldn't even exit my car. After calling the police and waiting half an hour, I frantically started calling towing companies looking for help. No one would come because of the danger. Then I called Brothers. Mak the driver came almost immediately, managed to get me out of my car safely and hook the car up all while dodging speeding traffic. He was unfailingly kind and helpful throughout. This wasn't just a tow, it was a rescue. They do great work and I would recommend them a thousand times over.
Sep 28, 2017
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