Dave provided the best customer service I’ve ever experienced - from anywhere. He asked thoughtful questions, did research, came up with a plan, and went about making my car feel s good as it did the day I rolled it off the lot, 250,000 miles ago. His knowledge of and passion for cars is obvious. His communication throughout was timely and thorough. I will absolutely take my car there again.
Ok I had to leave ANOTHER review because this place is amazing. Let me explain.
So after having my radiator done before Christmas we came back to get my breaks done. When he was working on my radiator he had looked at my front breaks and noticed I needed new calipers because they weren’t wearing evenly.
So we come back and my husband says “while you’re at it can you look at the back breaks too, to see if they need to be done. And if they do go ahead.”
Now neither my husband or myself had looked at my back breaks to know if they needed to be replaced but we trusted the owner to let us know.
When we picked the car up he had replaced the front calipers and the front breaks but said the back breaks were fine and didn’t need replacing.
I was so blown away by his genuine honesty. He could have easily said they needed to be replaced to get some more money out of us (like some places would have done) but no he’s just a genuine, honest guy.
This place is well worth the drive even if you don’t live down here. You’ll get top notch work, fair and honest pricing and an owner who you can trust. Why look anywhere else?
Wow, great first experience with the owner Dave! I had a Subaru Outback with a blown serpentine belt and a Toyota Solara with a squeal in the belt with start up. Dave handled all of my questions and was able to get both cars repaired quickly so I could still leave for my trip tonight. He was conscientious, honest (!) and very fair on his pricing. We are fortunate to have this caliber of personalized repair shop right here in Shady Side!! Super cute pup too 💙 Thank you Dave!
Took my 20+ year old RAV4 here to have a new radiator installed, it was right before Christmas and we wanted to take my car on an out of town trip. He worked on the car quickly and when he ran into unexpected trouble and had to order a part, it was only 1 extra day. The job was done well, the price was upfront. Fair and honest owner who you know is local. Great business to support, will be back again soon!
Great experience, have gone to them twice since he opened. Had the tires on my wife's car changed. I knew the price upfront, got to select tires to install and job was performed quickly and professionally. Owner is local - so shop and support local business! Highly recommend.
