BBT & Recovery Wrecker Service did an outstanding job assisting me with a complex load — placing an army tank onto my RGN trailer. They had to lift it over a fence and made it look effortless. Jesse provided excellent customer service throughout the entire process. They even showed up before the scheduled time and went above and beyond by sending me images of the tank and aerial views a day in advance to help plan the best route out after loading. Their attention to detail, professionalism, and great pricing make them a top-tier service. I highly recommend them to anyone needing heavy-duty recovery or loading support!
I had our trailer moved from a wrecker that couldn't do the job (transloading stacked steel beams from one trailer to another) to BBT and they did an excellent job. They were professional, prompt, and pros at what they do. Highly recommend. (Eastern Express, Inc.)
Towed my truck to their pot. They took good care of my truck. They require you to come in person to release the vehicle to the i durance company or transport to a collision repair shop. Nice staff. Very helpful.
What really stood out was their excellent communication and fair pricing—no hidden fees or surprises. If you’re looking for a towing company that truly cares about its customers, this is the one to call! Highly recommended!
I had a great experience with [this company ]! My car broke down, and they arrived quickly, handled everything professionally, and got me where I needed to go without any hassle. The driver was friendly and made a stressful situation much easier. Highly recommend their services!
My driver broke down on an exit ramp with an 8,000# load. No one could handle the tow until we found BBT & Recovery! From first phone call to payment, everything was prompt, efficient, and friendly. Jesse, you are now on speed dial! Thank you for the amazing service. Those trucks are the best!!
Today the transmission in my truck experienced problems while towing my travel trailer while on the way for a vacation. I arranged to have the truck and trailer towed home so the transmission shop that recently worked on it could evaluate the problem. BBT & Recovery Wrecker Service responded and handled the tow. The driver was extremely professional and was driving top notch equipment. I would highly recommend this company for anyone in a bind with a broken down vehicle or any other towing needs.
Have to say thank you for outstanding service! We had a no start at a customer. Lathe shows up, diagnosed it as a faulty starter, and pull starts all in less than an hour from our call. Thanks Lathe!! It's rare to get this kind of professional and timely service.
First of all, I was amazed at how prompt the service was. Mechanic was nice, clean and courteous and after a breed explanation of what was going on with my truck, got to work, had all the tools and he was under the truck and out within 20 minutes. Sorry he got so dirty and greasy, having plenty issues with truck. There was follow up from all parties involved, and I must say that I was impressed. Great job Lathe!
Fair pricing and exceptional service. Response time was amazing and driver was personable and very helpful. Not a service you want to ever use, but when you need to I would recommend BBT with confidence.
Cannot say enough good things about this company! I was buried in the mud in my RV park. Mark came out and worked for over an hour and was getting it out slowly (he had to dig out a bunch, adjust and dig out more). Later another driver came to see if he could help, Mark and Lathe kept assessing the situation and made sure my motorhome and the sewer/waterhome area safe. They were finally able to get me out and on the road again. If been there for over 1.5 years and after so much rain, my rig had sunk in the mud as well as the jacks. I’m out we’re safe and extremely grateful and happy!!! Thank you, thank you, thank you BBT towing, Mark and Lathe
I hit something on 695 at night in the pouring rain. I was in the fast lane with two flat driver's side tires and pulled off the highway as far as I could which still left 1/4 of the car in the fast lane. Jesse showed up like 10 minutes after a tow was called. Not only did he show concern for my safety but my dogs too. My car was on the flatbed in no time and he somehow managed to get it in a parking spot once we were at the lot. It was jam packed but he did it with little effort. Very thankful for him.
Quick response on a traffic heavy day from BBT. Lathe was extremely professional and careful hooking up my RV. It was a long tow to the dealer and he was a great driver. Made a frustrating situation much easier to deal with!
They just came and pulled good old swift out of my neighborhood and Justin the wrecker driver was awesome!! As a truck driver myself off from work it was an awesome show to see. Gonna recommend them to my company if we are ever in need!
Stranded at the connection ofv495 and 95 north in Maryland right outside Baltimore, called and spoke with Nick who was awesome AF sent out out one of the most professional guys on the planet . Had me towed to Cummins to get my Rv straight. Thanks Guys
Our driver experienced truck issue on a road on Washington, DC. We were called so many companies for truck and trailer tow. Only BBT&Recovery company came to help us. They arranged the repair store, provided ETA for pick up and came exact on time. It very stressful when something happened to equipment, and nobody cannot take care of. We really appreciate BBT&Recovery help, despite of nighttime, they did their work perfectly! We highly recommend this company. Reliable, professional, affordable, nice and easy to communicate with. Thank you very much! Good luck on your work!
Gentleman, who arrived, was respectful and very polite. I had a double drop tow, tank, and then tractor. He parked the tank like a boss in a tight, sloppy, muddy yard. Then, my tractor at the service center. I definitely recommend!!!
Called every wrecker service in the area looking for someone to deck two day cab trucks onto a trailer for me. Jesse has the best prices in the area and top notch equipment. He accommodated to my last second schedule changes with a great attitude and was very quick with his work. He respected my equipment and really knew what he was doing. Highly recommend BBT to others.
These guys have handled several highly complicated and involved jobs for us without any issues. The first time we used them, we even had a couple other tow companies decline the job before we found this company, because they didn't feel comfortable doing the work, even though they had the proper equipment. Jesse is excellent to work with and extremely polite. We move armored cars using step deck trailers and these guys are the only ones I trust in the area to get the job done when we need assistance loading them. Highly recommend for any tow service ,but especially if you are in need of specialty equipment like HD rotator, etc.
I'm running a construction site at mervo high school on hillen rd and the guys got a 24000lb basket lift stuck in the mud.... Needless to say we called BBT and they had quick response and very fair prices I will definitely be using them again and would recommend them to anyone.
