If there were 10 stars, I would give 10! My son got a flat tire late at night and couldn’t get anyone to come out to help! Hours later and run down from AAA, Eddie made it happen! He made sure my son got home with his car! The personal touch, the care, the kindness this team has is incredible!!! I wouldn’t go anywhere else in the future! Thank you so much!
Wonderful service and he arrived right on time! You have a very pleasant employee. He made me laugh as he tested my old battery & installed a new battery. So nice to have friendly service in what had been a stressful situation for me on this windy & cold day. I highly recommend if you want great service.
Eddie B.’s is the best! I’ve needed their help a couple times for dead batteries, and needed a tow today. They came right over, and were extremely professional and courteous. It’s a great feeling knowing that Eddie B. is right around the corner and always willing to lend a helping hand. Thank you!!
Super friendly and respectful, on time & asked the right amount of questions, I know my car will be taken care of at a reasonable price! Will be using their services for future towing!
Costumer service very rarely stands out as much as it did with these guys. Very grateful for not only a swift and easy service, but smiles the entire time! Rich is the man!!
These guys are scam artist If your car gets towed by them forget about it because they’re gonna way overcharge you!!!!! It’s unrealistic to get my cat after two days my car was over $1400 not even 24 hours and it was at 420. I asked him if there was any possible way they could work with me and they literally hung up the phone on me. They are Immature and The rudest people I’ve ever dealt with.
Cj ( I believe) was absolutely great. Not many people actually listen and truly seem to care. He did just that. And the owner was very pleasant to deal with. I highly recommend
John “Sanford” from Eddie B Towing was a delight and very knowledgeable and helpful in explaining my options after encountering a dead car battery. The service was incredibly fast and efficient! Many thanks.
These folks are part of the certified AAA emergency roadside assistance team. From the moment I made the phone call to the moment I was driving home was approximately 55 minutes. They were prompt, efficient, knowledgeable and the technician that responded had a fabulous sense of humor. I was laughing so hard I forgot I was supposed to be annoyed. Thanks again, no one ever wants to break down but if it ever happens again I hope they send John from Eddie B's Towing & Recovery
Eddie B Towing & Recovery is an amazing business. I had Sanford help me now 3 times and he is the Best! Not only is he highly knowledgeable and explains everything so well, he is really funny and makes me laugh. He takes the unfortunate situation and makes it pleasant! I’m alway smiling and in the best mood after Sanford visits! I’m going to call him to change my battery next week! He’s so great, ya miss him when he leaves!
Was sold a battery when my battery was still good apparently. Was told by AAA that I was ripped off and that battery never should have been put in. They took off with my old battery, which was still good, and left me with the new battery, which is now toast. I was taken advantage of and lied to so you could make a couple bucks, leaving me broke and with no car now. I will be filing a grievance with AAA. Do not trust these guys, they do not care about you, your well being, or your car. They just want to make money!
Contacted AAA to tow my Porsche that had ignition switch issues. Got a phone call from Nick saying he had a driver in the area and should arrive within the hour. NAILED IT! On time, if not a few minutes early, too! CJ, the driver, met me in the driveway and asked if I wanted him to bring the truck up the driveway since the driveway was fairly new. We thanked him for his concern and decided to slowly roll the car down to the end of the driveway to be loaded on the flatbed. CJ explained what he was doing and the reason why the entire time he was loading the car and securing it. CJ, keep up the good work! It's a pleasure to get a status phone call, showing up on time, and caring about the customer's property (driveway and car)! Best of luck and much success CJ!
My vehicle was towed to their impound on 8/11/25 at 7:34 pm. I picked it up today 8/12/25 at 3:00 pm. They charged me 2 days impound fir less than 24 hours and said to bad it goes by calendar days!!!! Ps when you pick up your vehicle it's cash only and they give no change back so make sure you bring exactly what you owe. I recommend paying it all in coins!!!!!
John saved the day for us. We were stuck in a parking lot when the car wouldn’t start. We tried all the troubleshooting suggestions and realized that we needed help. We called AAA and John arrived with all the expertise we needed. Our battery was dead and he gave us several options. We chose a new battery, and John has the right one in his truck. It didn’t take long before he replaced the dead battery and soon we were on our way! Thank you John and AAA!
I had Eddie B towing and recovery haul a skid steer for me. They were professional, quick to respond, and the gentleman who showed up to pick it up was friendly. These are people who you can trust when it's an emergency or what you are having moved is important to you. Feels good to be able to support a Local Family-owned Business that operates at this level.
My car broke down today and after calling triple A they sent Eddie B Towing & Recovery and I have to say, he was so quick getting to us and was so nice too! I’ve dealt with other places before that made me uncomfortable giving access to my vehicle but this guy was great! Highly recommend!
Eddie B’s is awesome!!! I called triple A, which they called Eddie B’s they were at my house within an hour for a dead battery. The driver not only jumped my car but also put a brand new battery in right then and there!! I highly recommend going here for your car needs. They are very very nice as well which is pretty hard to find around tow shops these days.
Never have I had a good experience with a towing company. Thank you so much for making me feel that there are still good people in this crazy world. What an amazing group of people. And thank you for your patience and answering every phone call and every question. I will forever use you if ever needed again.
I have been using Eddie B towing services for a few years whether it be my super low cars, to moving my big tool box. Their service is always top notch but today was the best experience provided after having a rough morning with a breakdown. Phone support was responsive and smooth, my wait time was 45 minutes in Saco which is fair for coming from Lebanon. My driver Chris was absolutely phenomenal, very cautious and treated my car with respect. He handled getting my very low car onto the flatbed with ease and getting it off in my small and tight driveway exactly where I wanted it. If I could request Chris for every tow, I would in a heartbeat. With how my vehicles have been handled, Eddie B is your go to choice for lowered vehicles or sports cars. The best of the best will always get my phone call, thank you for the amazing service once again, you guys deserve more than five stars!
Excellent service. Called AAA (they’re also great) They called Eddie B who called me almost immediately. Pleasant and professional. Told me a tow truck would be there in about 1/2 hr. Truck was there 5 minuted later. No joke. I realize I got lucky but still. Good job. The driver was friendly and professional. Acted like he liked his work and the company he works for. Go figure. A+ all around.
Thanks for saving our butt's 2 times in one week. Had 1 of my business vehicles towed after it broke down in Rochester one night. The vehicle is a 1 ton so not every tow company has a big enough truck to tow it. They were fast to respond at 9:30pm and did a great job. Today was the second issue. My other work vehicles didn't start at a clients house. It was a dead battery they came out and change out the old battery with a new and I was on my way. Took about 1 hour from the time I called till I left my clients house. Thanks again to Eddie B towning and they are definitely on the top of my lost to call going forward. I will also refer anyone else in the area to them.
Probably my go to for vehicle issues now, after taking only a week to get the transmission installed in my truck. I've had some bad experiences with trying to get this transmission installed, and I'm so glad that I can finally drive my own truck again thanks to the mechanics at Eddie B's.
Let me tell you just how great Ed is.. I have a push button start Nissan Juke. It suddenly wouldn't start. Had been out shopping, came home dropped of my Mom and got ready to go wash my car. Pushed the button nothing. Key light kept coming up on the dash. Called my Nissan Dealership, talked to the service Dept. He said to try to get the car to them. Really. Its in a garage in park.. How?? So I called my favorite Towing Company. Eddie's to the rescue. Mind you this is about 4:00pm Saturday afternoon. At that hour I get Ed the owner.. He took the time to talk me thru how to get my Juke to start from an App he had installed on his phone. Success.. His wife told him to tell me to go buy batteries.. Lol.. They are the best. Him for taking the extra time, for free too let's not forget. And her for being a great understandings Partner. He could have just let me have it towed. Costing me both towing & Dealer fees. But not Ed Bruedle no way.. I have been asking AAA to send him when ever I or my family ,need a tow. And whoever reads this and needs a Tow some day in the New England area. Ask for Eddie B Towing.. Did I mention he deals with AAA. Eddie B's to the Rescue
