Considered junking my car with them. After not showing up I canceled them only to discover my car gone with no contact no paperwork and no payment. After 3 promises to promptly return my car it's not here. Now deputies are getting my car back. Great folks with great attitudes and completely organized like I've never seen. I mean the deputies of course.
I got a 2012 Silverado there about 2 months ago, I wanted to wait to review and make sure everything was fine. The truck needs repairs but it's nothing more than I expected. I got a great price for what I got. I'd definitely go back if I need another car.
If I could rate 0 stars I would. Don’t buy a car here. I bought a transit van paid cash. Required that they replace the brakes and repair coolant leak and I would pay full price cash. Said I could pick up the following Monday. They fixed neither. This van has been hell since I got it. So far have had to replace all sway bark links, a friggan motor mount, brakes, repair the leak, valve cover gasket, and axle. These are not good honest people and they drive these vehicles far away to get a sticker, something seriously illegal going on here. All this within a month of owning the vehicle. DO NOT BUY ANY USED VEHICLES FROM THEM! I have no problem fixing small issues but this vehicle should have never been stickerable. Gonna report them and their sticker station to DOT
just go to Lambert's in Rochester. they don't know that wires contain copper somehow, terrible TERRIBLE prices, just a very sketchy place lol. no reason to go here instead of Lambert's. I got the same advice and ignored it thinking, can't be that bad. well it was that bad lol
The lady on the phone was super rude she delt with me calling the 1st few times because they were late then tbe last interaction she had a guy get on the phone as she is hollering over him so neither one of us could hear each other!! She didn't give the guy any information about the car I was selling he was confused so he left without the car then was told to come back and grab it. They driver was nice but they were super late I told them 3:15 final sale with at 3:44... never again will I deal with them or recommend them to anyone!!!!
Don’t sell your car here!!!! Driver smacked my wife’s raised bed with his truck, the check I was given bounced and I was charged a bad check fee at the bank. They claimed there was an embezzlement issue and told me to come after work at 4 to get cash. It says online they close at 5. I show up at four to find no one working and just a bunch of guys in the garage with five+ bottles of liquor on the back of a car. I called the next day and was told again come in but this time before four. I asked several times… before four, and cash. The guy said yes. I show up and the girl working the desk said they have no cash there. She wrote me another check I had to drive to their bank and cash myself. Thankfully it cleared. I have to leave work an hour early to do this. Two weeks of hassle. Read the reviews and stay away!!!
Drove up to pull something that was “sitting right there” wasn’t even the same year/motor vehicle they said it was on the phone and had listed online. The lady was unpleasant. Additionally I’ve learned they sold broken parts and only offer credit for returns.
They actually have some parts I could use but I’m not going back
called looking for one used wheel. The person on the phone did not want to help with that. they clearly wanted to get off the phone and had a bad attitude. I would not do business here.
I WOULD absolutely recommend this place to friends/family. I’m seeing a lot of comments about immaturity, I personally think the people are a blast and on top of that, get the job done. They went above and beyond replacing my boyfriend’s passenger side door after an accident. We were in and out of there within a few hours and only called a couple hours ahead of time. I will be back here!
This place will not refund you for bad electronics they dont test. I called and asked before doing business with them and I won’t be back. The lady also seems like a speed head.
Can't find the car, can't find the guy that is supposed to walk out with me to the car, I just left. Wasted time walking through the mud back and forth twice, obviously they don't want to sell parts!
I had arranged several times for the vehicle sitting in my driveway to be picked up by this company. While I admit the first two times were my own mistakes, we arranged for several other times for them to pick up my vehicle. Over a month after I had originally called for them to pick my vehicle up, they still had not taken the vehicle. They were also very poor at calling me to notify me they were not coming. I had to call them each time. It got to the point where I had a different company come get the car from my driveway. Semi-pleasant, but very disorganized and under achieving staff.
Called 4 days in advance, they had part. Went and took it of myself. Helpful people working there, took part to put on car, but found out that damage to car was much worse and not worth fixing so took part back to get only 2/3 of what I paided for it. That's what I asked for, not wanting all of it back, found out then, no refunds of any kind. Only store credit. Just remember that when you go there.
Absolutely the most immature people I’ve ever dealt with. Sold a poorly maintain 4.0 engine to a customer of mine with pounds of sludge then told me it was normal and wouldn’t refund money because I disassembled engine by removing valve cover. I tried to call and talk with the owner only to get yelled at and hung up on. Don’t spend your money here.
Great place that knows what they have. We have gotten like new tires from here for a fair price. Just the other day we got a tire for $40. We've come here many times for tires and have never been disappointed. The customer service is great and you can bicker down prices if you need to. They definitely won't steer you wrong.
Ordered and paid for a part, the wrong part was delivered 2 times over the course of a month, finally got the right part... and it's broken. Hoping to receive a refund. If this matter is made right then I will change my review.
lets see, called twice yesterday (monday) and went to a voicemail that's FULL. called this morning went to the same FULL voicemail. finally got a call back and have been waiting all day for the salvage guy to come get my husbands vehicle. been told numorious times that they will be right out. total bs. now here it is past 5 and no sign. very disappointed.
we are trying to change how things are done here after getting rid of numerous employees. we try our best to please everyone. not always possible. I can guarantee u will get the part u pay for andnpromise u will be treated with the same attitude u give.
as of 11/9/2016 I have been told for 10 days straight that these fools would have a back window out of a gmc pickup total drunk show with Bob the owner as the lead drunk in charge. "I don't have anyone working today" or "I'll call you when. It's out". DO NOT give Bob a dime of your money. Terrible shops like these make it impossible for honest people to trust small shops at all its a shame.
Horrible!! Was told 5/6 times that they had the part and called daily and "they didn't have it out yet" and was told they would call me back never got a call back once. I'm shocked they are in business.
i have been waiting darn near 3 weeks for a motor i have not recived yet do not buy anything from this man i am making a complant with the D.A s office for fraud in his town i have filed a complant with the trades commission i will do what ever it takes to put this man out of business i have asked for a refund which i have not got if you have been wronged by this man call the D.A and file a complant
Terrible shop!! My truck had gone there after an accident and the job was only supposed to take nine buisness days. It toke them a month and a half to get my truck back and on top of that when I brought it back to be fix properly they didn't even fix it!!!! Now im stuck pay in other shops to fix it right the second time.
Three weeks to get a blower motor from feb. 17 its finally there for me to pick up. After losing my order and charging me twice. Its highly unlikely i will be back to do business.....edit to add>>picked up my part and they ordered the wrong piece. At this point its spring and I dont need it. I am amazed j&j is still in business.
