Hilltop Collision Center in
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Address:508 Main St, Jay, ME, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto body shop
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Website:
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Zip Code:04239
Working Time and Location
What clients say about Hilltop Collision Center in Jay Township (ME)
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Hilltop Collision is a great place to have work done! They are quick, do a great job and return the vehicle spotlessly cleaned!
Oct 21, 2025 -
Hilltop Collision has been an absolute nightmare to deal with. My father was already in a very stressful situation. He had to move under tight time constraints. After finally finding him a new place to live and moving all of his belongings, he made one last stop at a grocery store in Livermore Falls. When he came out, he discovered his car had been stolen. Shortly after, we were informed that the vehicle had been involved in a hit and run accident and was later recovered by Hilltop Collision two days later. My father had several personal belongings in the car, including mail, family photos, his clothes, and other essential items. Despite this, Hilltop Collision refused to let us retrieve any of his personal belongings even after we drove over two hours to the facility. We offered to sign over the title to the car in exchange for just a few of those personal items: license plates, insurance documents, photos, and clothing. Under Maine state law (Title 29A Sections 1851 and 1854), vehicle owners are legally entitled to recover personal property from a towed or impounded vehicle. Regardless, the staff at Hilltop Collision refused. The woman we dealt with was not only unhelpful but also rude, condescending, and even laughed at us. That type of treatment is disgraceful, especially given the hardship my father has been going through. He has had one of the hardest weeks of his life, and having his car stolen was bad enough, but to then be denied access to his own belongings by this company was just inhumane. I strongly advise against doing business with Hilltop Collision. This experience was horrendous from start to finish.
May 27, 2025 -
I had a great experience! Never had to wait for someone to pick up the phone always was polite! No extra fees after the quote! I was shocked when I picked up my car and it was deep cleaned on the inside too! My car looks brand new!
Jul 23, 2024 -
Unless your insurance is paying for it don’t go here. Estimates are a joke as mine was more then double once said and done. They only fix what they want to it seems as I still have check lights on. I wouldn’t recommend this place if your paying for it yourself.
Jul 14, 2024 -
Unfortunately, I had to take my car there for work. I got hit by a chunk of ice. That came off the top of a box truck.
Feb 15, 2024 -
Just in it for the money. Just literally wanted my glasses the day of my accident.
Jan 30, 2024 -
Hilltop recently completed body work on one of our cars. They work efficiently and staff are always friendly. Our auto mechanic told us they are the ones to use to get the job done right, and I'm glad I listened to him. The car came back looking better than it had in ages, including the interior they so nicely cleaned.
Jan 09, 2024 -
I highly recommend Hilltop Collision Center. They got me in sooner than expected and did an excellent job. PLUS my vehicle was cleaner than it had been in years!! Awesome!!
Dec 13, 2023 -
After an accident, I called Hilltop Collision to have the car repaired. I know it's going to take weeks before they can get to it, but I know it will be done right. Barbara was super helpful and patient with me as I sorted through the insurance process to get the car there.
Aug 08, 2023 -
received a tow on a Sunday evening from them after my insurance company failed to get in contact with anyone on thier own. it was a great, speedy, professional and yet down to earth experience. would call again for towing service.
May 22, 2023 -
Excellent service and impeccable work! This shop is the absolute definition of professionalism and customer service. If I'm unlucky enough to require their services again, I'll be happy to know that they will do the job right.
Mar 17, 2023 -
This place is a big fraud they gave me a estimate on my truck to fix i never had them do the work however they seemed to cash my check for 3100 and never even do the work wow alot of money to do nothing I think that they should be looked into for shady deals I like to know why my money isn't being returned after a year of cashing my check can you explain to everyone scott?
Dec 12, 2022 -
Repaired our vehicles with hail damage ahead of schedule, on budget, and with great professionalism and communication.
Aug 05, 2022 -
Friendly accomidating and helpful. I highly recommend Hilltop Collision Center
Mar 07, 2022 -
My daughter was in an accident with my vehicle and it was towed to this location. When I called to arrange getting my daughters personal belongings out of the car the woman who answered the phone made an already stressful situation worse by how she handled it. I would never use these people no matter how good of work they do simply because of her horrible demeanor and condescending attitude.
Nov 24, 2021 -
Horrible customer service. They left black finger prints all over the inside of my car, on the roof. Then lied about it and gave attitude when I talked to them about it
Aug 24, 2021 -
Never even know my car wasn't an accident great job and great service will use again :)
Jun 04, 2021 -
This is the 2nd time I have needed the services of Hilltop after hitting deer! I could not be happier and would certainly recommend them to anyone in need of their services! Thank you!
Mar 09, 2021 -
Scott and his team are amazing! My car looks brand new after being in an accident! I'm always impressed with their work! There is no one I trust more with my baby! They even cleaned her inside and out for me, which I always feel bad about! Scott was so awesome and he even personally kept in touch with updates! If your car needs body work, this is hands down the place to go!!!
Dec 30, 2020 -
Amazing work! I had some rust spots fixed as well as my windshield replaced. The main rust issue was at the top of the windshield on the roof and Scott was able to fix this and re-paint the whole roof within my budget. The end result looked like a new roof! Thanks again guys and gals!
Jun 11, 2020 -
We had a major collision with a deer this January, doing considerable damage to the front and side of a Honda CRV. Hilltop was highly recommended by friends and our insurance company as well. The job they did was amazing. Fast, and they handled all contacts with our insurance. The job and the whole experience was off the charts great, and Scott Hall, the boss there, couldn’t have been better. The car came back showroom immaculate, looks better now than it did coming from the dealer. Best auto experience ever.
Feb 01, 2020 -
Very professional and honest. Not afraid to tell you they " can't" do something. I'd say it probably the safest place in the area to leave a vehicle for an indeterminate amount of time and find it in the exact condition you left it in when you pick it up!
Jan 04, 2020 -
Scott and his crew do an amazing job. Wouldn't take my vehicles anyplace else for body work.
Jun 03, 2019 -
Fair, transparent, kind, excellent work. We got into an accident far from home; car was towed to Scottie and then repaired while we were far away. And they were awesome. And the car has never looked so good. So no hesitation to recommend - you are in good hands.
Mar 08, 2019
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