Great place. Bought battery platinum for 35.00 dollars. They tested it in front of me. Gentleman at front desk was very pleasant. The only item I didnt like was i took a day off to get my window and I had to wait over the weekend for it because it ended up not ready. So I took a PTO day off for that. Haven't installed it yet but it looks great!
Ordered an engine from them for a Volvo. $4000- yep. Got it installed it, don’t drive it much so by now it’s been just about 8 months from purchase. Between then it was installed and had 2000 miles put on it. Upon returning from my trip this past weekend, engine was noisy. It had burned up 4.5 to 5 quarts of the 6 quart oil system. They refused to cover it under warranty even though there’s no way you could have known it burnt oil due to the mileage driven & no oil level sensor.
Like ordering a 10 dollar sandwich, then receiving a slice of bread and being told the rest of the sandwich is "extra", they take apart all of the pieces in their inventory to the last wire, then charge you for each piece. Tried to order a door, they come out with.. Just the metal. No mirror, no inside panel, no electronics, no window. Just the outer panel. For 120 dollars. A piece of scrap metal. You're better off getting parts from "that guy your dad knows"
I called looking for a rear end, I got the biggest grouch, could hardly tell I was calling a professional company. The guy was less than useless and I don't believe he even looked up my part, and just told me he didn't have it, couldn't order it, no reason why or any guidance as to where I could go. POOR customer service, I mean why even answer the phone?
Most places are an will be as that's but being back I can find be better an I'm older expenses on duty mechanic renew the license in Maine Portland need.money relist it to Bangor bank iny name for the problem holdingyoney need ,$250.000,to used today or other check not there
I was told my auto parts were there for me to pick, when I got there, not all the items were there. Now I have to go back a week later to get the rest of the parts . 66 miles round trip.
Sold me a bad re manufactured transmission, on a 4x4 ford, want to stick me with the labor of removing and installing their transmission. keep calling dave mikels our sales person for help, all we get from him is the run around. used to do business with these people, wont anymore. they don't stand behind what they sell. sad part i have to give them one star.
Found near mint OEM wheel for '08 auto damaged by hidden pothole; cheaper than other places that didn't HAVE the wheel. Carries more than aftermarket. VERY pleased.
Just visited again (04/2019) to replace cracked Honda Pilot rear tail light assembly (be careful backing up in -20° weather when city trash containers are blocking driveway...plastic cracks much easier, sigh). Parts guy quickly described how easy to change out. He was right; replaced in 2 minutes in warm(er) weather. 4 minute You Tube with detailed explanation even better (what NOT TO DO that says "to do" in Pilot manual!!!) Teen helped by verifying lights work. I can get vehicle inspected! BTW: Local Honda Dealer-- part, none in 3 local states, no backorder predicted, at all: $216.50 part (but unavailable)+ $110 labor vs. LKQ: $105.50 aftermarket (mint, 2 on-site) part, $0 labor (me).
Price for used parts are the same as new. They wanted more than 300$ for taillights and I ordered them new for like 320. They wanted 50$ a tire, got em for 10$ at cia... Place is a rip off
They're great, very professional! Had to order seat belts and one was held up at the Canadian border, so arrived a day later than expected. They had them ready for me when I arrived, though, and seat belts are in great condition for being used.
The WORST parts company I have ever dealt with! We ordered a part for our vovlvo, it needed to be shipped from Massachusetts to Maine, Great! Paid for the part by credit card and awaited arrival the next day - The morning of pickup we get a call that the part is missing, after a round of calls leading all the way up to management the best the could offer was a refund.
I only called them and I asked for a 2001 Ford Focus motor, and the prices are extremely expensive. The highest mileage motor was 115,000 and the price was $800 and I could get a motor from a different place with 85,000 miles on it for less then one with 115,000. This car is only a 4 cylinder, so I don't understand who in there right mind would price a motor at or above $800
Very helpful staff. They are willing to go the extra mile for you until you walk out the door. After I discovered the $6100 LS2 engine and transmission that they sold me in "perfect running condition" had a blown torque converter and needed an $1150 rebuild, they were not willing to help. The manager said their warranty was "pretty much worthless" if the engine goes into a different model car. This company goes back on their words and sells defective products. BUYER BEWARE!
