This rating is based on customer reviews, inventory size, pricing, and service quality
In Houlton Township, ME, Houlton Towing Auto Salvage & Repair scores 94/100 with overwhelmingly positive feedback: friendly, professional staff, quick turnarounds, fair pricing, detailed invoices, and a standout family-friendly lounge. Towing is fast and often goes above and beyond; repairs are described as reliable, with parts sourced quickly and sometimes cheaper than elsewhere. Themes: short waits, clear communication, honest service. Complaints are few but note unhelpful salvage‑inventory responses and unexpected parts charges; yard organization is unclear.
friendly guys with a sense of humor. stopped in on the fly when I had a rounded lug nut after two people tried. they went out of their way for me to drive on a a special tool and reef on it and in 5 minutes he had me all fixed up. even put a new lug nut on and torqued it to spec. A+
Supposed to be a dodge specific/ general vehicle salvage yard. Every time I’ve called for the past 3-5 years, I ask if they have a part I’m needing, they instantly say “no”, no matter what that part is without even checking inventory. The least they could do is pretend to check their inventory. Very unimpressed. Someone need to start a pick and pull junk yard in aroostrook county. Terrible “salvage” yard.
I knew i needed an oil change, and the inspection proved I had trouble, that clunk i asked them about, the news "tie rods, both in and out" , Rob was great , gave me the opportunity for parts and worked me back in their very busy schedule that day. That's Service! Great staff, Thanks Rob. Sue C.
The employees of this business are very friendly. They have an awesome waiting room. Super comfortable seating, a coffee machine, even a pool table and an area for kids to play. I will be going back for sure
10 out of 10 recommend
Houlton Towing is by far the best place I have been to service my car! They were affordable and kind. Very family friendly with a comfortable and fun waiting area! Smiles all around! I would recommend this business to anyone!
If you like having to pay for parts that you didn't request and wasn't even told about then this is the place for you. Also don't be surprised if said part that was replaced was already new seating in your back seat. I do not know if its the greed or complete carelessness.
Fantastic service. Friendly and professional. I was a little shocked at how well the driver was able to maneuver that big truck. He went above and beyond the requested service. They earned every one of the five stars I'm giving them.
I was on vacation and I needed a spare tire because my tire was bald I called all over the place and this is the only one that would help me they even brought the tire from one place to another and when I went there the next morning they put it on for me and they called around looking for a rim for me, didn't find one but he tried. That place was very accommodating and I think the cheapest around with the best quality service
Very professional. Excellent customer service and does great work on my vehicle. Love the waiting room. Explains the work done to my car thoroughly. Great prices
I recently moved to Houlton and I dreaded finding two new, necessary services, a dentist and an auto mechanic. I got lucky with the auto mechanic in finding Houlton Tow. Roger and company are the perfect intersection of inexpensive, honest and professional. They are also really good at what they do and were very welcoming. It's too bad they don't do dental work.
I broke down about an hour from home and AAA sent a tow from Houlton Towing. I resigned myself to a large bill because I suspected it was the transmission and the driver gave me a heads up that the shop AAA planned me to be towed to charged a lot per hour and I thought my warranty had expired. He offered to take me to Houlton Towing to have it looked at for less so I went to them. Not only was everyone absolutely the kindest out of any auto shop I’ve been to but they called down the road for me to see if I was covered on an extended warranty my car manufacturer had to offer that I didn’t know I even had. They then towed me down the road where it could be covered under warranty. Just on the kindness of the staff and the quickness, I’d recommend them in a heartbeat.
The location on the bangor road is amazing. They offer a huge lounge with big screen tvs, a pool table, air hockey, toys for the kids. Service and prices can't be beat.
If you have any vehicle issues these are the guys to go to. They are professional, honest, go above & beyond to see that all your automotive needs are handled. They stand behind their work and I have been a satisfied customer of mechanic Rob Webb since 2012 & I highly recommend Houlton Towing Auto Salvage & Repair. Not only do they handle vehicles, it's one of the best places to acquire your wood pellets for the winter and they deliver!
Very thankful for you guys. Was able to get my truck fixed correctly at a very good rate. Even had special parts delivered from out the state. I had almost every light on my dash on. Thank you guys. I'm very happy and impressed.
Working with Houlton Towing has been awesome. They're fast! And they know what they're talking about. They're towing service is open 24/7, and their auto repair shop can gets parts cheaper than anywhere else and do the job right the first time! I highly recommend Houlton Towing to anyone looking for a honest hard working team that knows their stuff.
