Stopped in today and Wayne was very knowledgeable and helpful. Found the part for me and had me on my way in no time. Definitely recommend him and Jake’s!!!!
My boyfriend and I currently had our car towed by this company and Mr. Eastwood customer service was PHENOMENAL!!!! I mean he made us feel as comfortable as possible! Such a great man, I’d definitely recommend this company 100000%
Thank you so much Mr Eastwood!!!! Not only were you professional but you were also so polite and very respectful. Your knowledge and expertise were very helpful.
I recently had my car towed by Jake's Towing, and I must say, the experience was exceptional. I was assisted by Mr. Eastwood, who was incredibly helpful and courteous. He explained everything clearly and made the process of picking up my vehicle seamless. His professionalism and kindness truly stood out. I highly recommend Jake's Towing to anyone in need of reliable and customer-focused service. Thanks to Mr. Eastwood for making this experience so positive!
— Kalil M.
Mr.Eastwood was very helpful with helping me with the fender I brought yesterday for my q50 and was patient with looking for other parts that I needed I would recommend Jake's to anyone who needs parts or advice about parts.
I would recommend anyone to use Jake's Towing. This was my first time having my car towed & I wasn't aware of the process. The gentleman were so nice & courtesy inside the office . One staff member explained everything & helped me through the entire process. I was able to get my car out the same day & I was so appreciative. Thanks Jake Towing!
1st off I would to Thank Mr. Eastwood for helping my Mother and being soon mice and understanding,hands down if my car ever gets took again ill request that is goes to Jake's towing,b/c he was polite and understanding they just don't have much of that anymore.....(Especially at a Towing service they give Hell...But Thank yall at Jake's and thank you Sir. Mr. Eastwood....
Professional and on time. Great services really let me know that they had their systems together. Happy to make Jake's the first stop on towing and parts.
great place! staff was friendly. they were able to help me find a rim at a fantastic price and even hooked me up with a good tire on it! would recommend
Unfortunately I was in an accident today on interstate 310 southbound and my truck was undrivable.
As stressful as that is, Mr. Eastwood from Jake’s Towing came out and got it loaded right up with the utmost professionalism and kindness. Then he gave me a lift to a local gas station where I was able to get a ride back home.
Absolute 5 Star experience in helping me navigate a very stressful and upsetting situation.
Hope I never need em’ again, but glad to have em’!
I have to say this is the best towing company I’ve ever dealt with when I had a car situation. They were very helpful and very courteous. I will recommend them to everyone that I know thanks guys. I really appreciate your help.
I would like to say thank you to Jake’s for the kind gesture they extended towards my mother. Her inoperable car was towed which lifted a huge burden off my shoulders. Management/staff offered to take the car out of my hands, and I happily abide. No snark remarks or rude tone! Very very impressed. Thank you, thank you, thank you!
My name is Randall Woods, and I'm an owner operator. On March 18, 2024, I had my 2020 Peterbilt 579 stutter and die in the middle of traffic 3 miles from delivering a 40k manlift on a stepdeck trailer. I called Jake's Towing and the girls in the office sent (2) trucks at my request to not only rescue the load and make an on time delivery, but to also tow my truck to Peterbilt of New Orleans. Clint, the girls in the office, and Jake's drivers treated me better than I could have ever hoped for. They also safely stored my trailer at their yard while my truck was in the shop.
I recently had the pleasure of using this towing company's services and I must say, they were outstanding! The team was prompt, professional, and incredibly courteous during a stressful time. They handled my vehicle with care, and the pricing was very fair. I'm thoroughly impressed with their quick and efficient service. Highly recommend them to anyone in need of a tow!
Jake’s had great service!! My car was impounded and he went out of his way on consecutive visits to help me out of the situation I was in. Good service and better people!
I was involved in an accident car is most likely totaled. Eastwood let me get all my belongings out with no issues. I’m going to miss my car. Totally recommend for all needs. Thanks!
Rose
Gaynell was very helpful in getting my car towed fast & efficiently, went above and beyond knowing their circumstances due to hurricane ida. Would recommend for anyone in this area, Stacey was also very helpful in aiding all the information needed for my car, thank you to jakes for being great.
My car was abandoned on the interstate during hurricane Ida and Jakes towed it for the state troopers. They didn't have power until two weeks after I returned so I was unable to get my car out in a timely fashion, which caused my storage fees to skyrocket. When I arrived to retrieve it, they were absolutely wonderful and waived the storage fees so I could get my car back. Debra was exceptional and absolutely cool, calm and collected in a time that I know was stressful for everyone. Highly Recommend Jakes!!
My car was towed a couple weeks ago and after everyone making me jump through hoops to get my car back the only business I dealt with that was fast, friendly and easy to deal with was Jake's Towing. Eastwood helped my save a few bucks and they took great care of my car. I'll definitely use them again and recommend them to my friends and family.
Jakes is really good at working with the community, and rendering the best possible service to their customers. I can’t say enough about how they’ve helped me on more than one occasion.
I appreciate their Professionalism, and the way they keep their word.
I can’t say enough good things about them, because they’ve helped me when I was in a situation and they didn’t take advantage of me at all.
Thank you, thank you, thank you!
This is a prime example of what a good community-based business is. God bless them.
Mr Eastwood was very kind and helpful he even went above and beyond to make sure my grandmother and I knew what route to take next. I recommend this business to any need their providing service. I will do business again thanks a lot. Very sweet and business oriented staff.
They are amazing I would recommend this tow company to anyone with any car trouble. They definitely will work with you under any circumstances. They did such a huge favor for me out of the kindness of there hearts. The staffs will treat u with respect and as a person not just a paying customer. I really do appreciate y’all working with me. Definitely a life saver and highly recommend to everyone. We need more companies that care and support there people!
Showed up quick. Wanted a lot of money for a simple job. I was twenty dollars shy of the quote to just let me drive away. No deal. When I get to the shop the next morning they added 89 dollars to the quote. When I protested they agreed to original quote. They broke my brake lines because they wouldn't use my towing hooks, instead tying around my axyl and brake line. I was basically told "Not their problem" about my non-operational brakes.
Had to drive about 30 miles home on emergency brakes.
My opinion, it's a shop that makes a lot of money through their police contacts, but there is not a lot of integrity to "help a person in a emergency".
As much as I understand it's a business, I felt the cost was way more than service provided.
If you have ever had a vehicle towed, then you know that recovering it can be quite a painful experience. Well, I am here to tell you that Jake's Towing made the process as painless as possible for me. How my commercial vehicle ended up at Jake's Towing is not important, but the professional and courteous way I was treated is. Yesterday, on the day of the incident I spoke with Dawn via phone. She was very personable and quickly provided all of the information I requested. Today, I visited their facility to arrange payment and pick-up. When I arrived Dawn greeted me and immediately began assisting me. A gentleman named Clint was in our immediate vicinity and decided to step in and help.
After hearing my situation Clint proposed a very good and feasible option for me. He then proceeded to take me to my truck where I retrieved my ownership documents. When I saw the good condition and placement of my box truck on their lot, I was very impressed. I highly recommend Jake's Towing and Parts, and look forward to doing business with them in the near future.
Feb 13, 2014
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