My tire blew out on 20W around 8:30/9pm. I was stuck and just did not have a good experience having to sleep on the side of road. I called them and was at my wits end. Not only did she reassure me, she gave me a reasonable price and got me off the side of the road. Truly a god send. Thank you!
If I could give them a 10, I would. OMG we have used every single tow company within Monroe/WM over the years, but the service with Gordon Hemphill & his team...I could say enough awesome things about them. Great service, good people, amazing job <3 Thank ya'll so much for making this easier!!
Extremely nice and professional! They even covered my windows that were down (because keys weren't in ignition and they don't dig through vehicles) with plastic. Most importantly EVERYTHING was still in it.
This company went above and beyond to help me with a tow that I needed to have done, and at an extremely reasonable price. They also provided me information for a few things that didn't have anything to do with towing. When I advised them that the date and tow to location may be changing, they did not even hesitate - they let me know that it would not be a problem, and they would be there. I could not have gotten this done with out them.
We were basically out in the middle of nowhere. The wait time was very reasonable from where they had to come from. The office lady was very helpful and the tow drive, Kyle Scharffer, was very respectful and very nice. Definitely recommend them and we will use them in the future for any of our towing business.
Thank you,Kyle, for being there for me in my time of need. I appreciate you, your patience, and for driving me safely to Discount Tire in Bossier City, Louisiana
This wrecker service was amazing! Kyle S. worked very hard to get my trailer out of a fairly steep ditch. Soon after he started it began raining on this guy and he managed to free the trailer in the absolute worst conditions. He went above and beyond! They have EARNED my future service.
I had a flat tire 21miles outside of Monroe. I was quoted an amazing price for the tow compared to 2 other companies astronomical price. My technician was amazing! He was very polite and professional and took pride in what he was doing. I am so thankful for you all. Keep up the amazing work and courteous service.
I called Mrs Kat for a towing and she gave me a GREAT price. She’s very nice and understanding. If you’re looking for a Tow to get you from A to Z. Kat is your girl. She won’t stear you wrong.
Great Tow Service!!! Excellent Prices and the Staff are all Professional!!! Thank you for the Fast Service. I Highly Recommend this Towing Company ⭐⭐⭐⭐⭐
Had a vehicle breakdown requiring a tow. Hemphill’s quote was very reasonable and they were able to pickup and deliver to service center timely even though it was a very busy day for them. Will call them again if I ever need another tow. Great service!
Amazing service great attitudes affordable prices excellent customer support and services . I highly recommend to everyone in the Monroe and West Monroe area and beyond. I have never experienced such great professionalism until I called them . If ever in need call their team love them...
Amazing service very professional and also came right away the prices are incredible and the amount of customer service and support is beyond excellent. I highly recommend to everyone
Gordon Hemphill Towing was more than just polite, accommodating, and helpful; they assured me of the security of my valuables still in my vehicle. Very professional, but also like old friends. I appreciate everything they told me about the security of my items. I'll add another review after I visit them on-site in the morning. I have no doubt that the experience will continue to be top-notch.
On our way to Atlanta and Google took us to the middle of nowhere and got stuck in a muddy ditch. Ms Hemphill was so calm and kind and got their tow truck out to us in a timely manner. Thank you for being so kind to help us out.
Gordon Hemphill Tow has very professional drivers Johnathan we love the quality of ur service today our company will be calling again in the near future thank u
Website
